French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.78

4.8 Rating 1,399 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 1,399 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent quality clothes. Great service. The outlet store is good value.”

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(POS) - Posted 4 weeks ago

“Absolutely perfect clothing for every occasion, I love shopping at French Connection. I found from dresses to tops etc you can always find the perfect outfit to go out in & looking a million dollars x”

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(Online) - Posted 4 weeks ago

“Good and thanks”

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(POS) - Posted 1 month ago

“Very goid customer service”

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(POS) - Posted 1 month ago

“Good quality, product as described”

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(Online) - Posted 1 month ago

“A lovely experience in the shop girls were amazing helping me to choose a wedding guest dress which i wore on saturday & got told my dress was lovely & allso asked where i purchased it from 🤍🤍🤍🥂”

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(POS) - Posted 1 month ago

“Great shop, love all items.”

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(POS) - Posted 1 month ago

“Excellent customer service, friendly helpful staff and great selection of items to choose from! Love this shop so much”

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(POS) - Posted 1 month ago

“The store was set out beautifully- easy access lots of size's available. Lovely staff - good quality products as always.”

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(POS) - Posted 1 month ago

“The staff at East Midlands Designer Outlet making a fantastic shopping experience. The clothes are of a very high quality at affordable prices”

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(POS) - Posted 1 month ago

“French Connection is my go to store, there's always something in there just that little bit different, styles that just have that little edge over other high street stores. High quality finish and materials , the clothes are just a delight to wear, comfortable and stylish always versatile”

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(POS) - Posted 1 month ago

“Offers a good range of fashion which although not cheap , is not ludicrous. Also like that you’re not so likely to turn up somewhere & be wearing the same as someone e.”

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(POS) - Posted 1 month ago

“Lovely choice of clothes they had all sizes. The staff were helpful and friendly. Good changing rooms.”

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(POS) - Posted 1 month ago

“Very fast and efficient delivery. Items were well packed and high quality. Sizing was an issue, as they were too long so I had to return a couple items. The returns process was also well handled and I was refunded quickly.”

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(Online) - Posted 1 month ago

“Good selection in store for good value. Staff always pleasant and helpful.”

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(POS) - Posted 1 month ago

“Ordering online is easy, delivery prompt and returns are free. This makes purchasing from French Connection stress free.”

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(Online) - Posted 1 month ago

“Great skirt and top.”

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(Online) - Posted 1 month ago

“Lovely top & little jacket, looks smart & a reasonable price”

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(POS) - Posted 1 month ago

“Outlet store in Cannock. Lovely staff, really helpful. Store is well stocked, well laid out and accessible.”

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(POS) - Posted 1 month ago

“Lovely customer service, friendly staff, lovely clean store”

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(POS) - Posted 1 month ago

French Connection is rated 4.8 based on 1,399 reviews