French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,100 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,100 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“New customer to French Connection. Bought a dress in the sale that I am very pleased with. It was £90 down to £40. I forgot to add a discount code at check out but it was not a problem for customer service. The adviser refunded the amount of the discount. Easy returns service of 28 days I will definely be shopping with the company again”

Helpful Report

(Online) - Posted 1 month ago

“Excellent service easy to order items and easy return service if you need to return items. Excellent customer service everyone is always very helpful polite and friendly. Always excellent quality clothing.”

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(Online) - Posted 1 month ago

“Great quality products, very helpful staff”

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(POS) - Posted 1 month ago

“Visited the shop but they didn't have my size. They were able to order in store and the delivery arrived next day, cannot ask better than that”

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(Online) - Posted 1 month ago

“The cardigan was lovely and soft and exactly what I wanted. Quick delivery too!”

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(Online) - Posted 1 month ago

“The style of FC is what we love as well as the quality and if purchased at an outlet, then there are always bargains to be had.”

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(POS) - Posted 1 month ago

“Staff extremely friendly & quickly entered my questions”

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(POS) - Posted 1 month ago

“Very happy with my recent French Connection purchase. I could have bought more.....”

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(POS) - Posted 1 month ago

“Great service throw out the shop good wide fitting rooms and great service have not to wait for anything.”

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(POS) - Posted 1 month ago

“Nice clothes good service”

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(POS) - Posted 1 month ago

“Perfect Quality, material and design.”

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(POS) - Posted 1 month ago

“The staff are always welcoming and extra helpful in the Meadow Hall branch of French Connection.”

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(POS) - Posted 1 month ago

“The store at Meadowhall is great with a wide selection to choose from and the staff are very friendly and helpful”

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(POS) - Posted 1 month ago

“Staff very pleasant & helpful”

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(POS) - Posted 1 month ago

“Friendly, helpful staff”

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(POS) - Posted 1 month ago

“Quality clothing at good prices”

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(POS) - Posted 1 month ago

“An extensive range of clothes covering all seasons. Amazing quality of garment and the fit is to perfection. To order online couldn't be simpler, each item has a plethora of photographs and an informative description including materials and sizing.”

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(Online) - Posted 1 month ago

“Always lovely quality clothes on trend and helpful staff in all stores.”

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(POS) - Posted 1 month ago

“My items arrived quickly and were exactly as described. Stylish and comfortable and very easy to look after.”

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(Online) - Posted 1 month ago

“A good brand name with quality clothes with variety of styles and good value for money”

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(Online) - Posted 1 month ago

French Connection is rated 4.8 based on 3,100 reviews