French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,685 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,685 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“I think French Connextion offers a great range, and I have a lot of this brand in my wardrobe which I wear continuously. I have several tops that are the same but in different colours and they come with me on holiday every year. Sales offer great bargains. Everything is well made, great value and it is my go to place.”

Helpful Report

(Online) - Posted 1 month ago

“Fantastic shopping experience at the Meadowhall Store. Such lovely staff who were happy to give advice. Some great pieces in store - love my new trousers and t shirts.”

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(POS) - Posted 1 month ago

“Helpful customer service. Beautiful garment well made lovely fit. Good price.”

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(POS) - Posted 1 month ago

“Nice products and very good shipping, also nice system if you only want to try!”

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(Online) - Posted 1 month ago

“A young assistant, who recently started employment at FC in Brighton, was 10 out of 10. All the credit goes out to him. I’m not sure his name tho. I wish he remains working there for foreseeable future. He is a great asset to the FC crew.”

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(Online) - Posted 1 month ago

“Good selection of clothing”

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(Online) - Posted 1 month ago

“Items are good quality and well made”

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(Online) - Posted 1 month ago

“Lovely quality dresses. Delivered when expected. Refunded quickly & keep informed”

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(Online) - Posted 1 month ago

“I love the tops I bought, pity the online delivery to Spain takes so long but apart from that perfect”

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(Online) - Posted 1 month ago

“Love French connection clothes. The quality is always good and so easy to order online.”

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(Online) - Posted 1 month ago

“easy free return which is much better than other competitors such as Other Stories, and l like the design, which makes women more feminine but no compromising to comfort.”

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(Online) - Posted 1 month ago

“Lovely staff at the Cannock branch will be visiting again soon.”

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(POS) - Posted 1 month ago

“The staff in the shop in Bath were very helpful in setting up the delivery of my shirt. It was a duplicate shirt as I like the first one so much, but being white I am sure at some point i will drop something on it!”

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(Online) - Posted 1 month ago

“Staff were very helpful as the top is was after wasn't in the shop in my size The staff ordered it for me online”

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(Online) - Posted 1 month ago

“An on trend fashion company. I love their use of clean sharp lines and detail.”

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(Online) - Posted 1 month ago

“The girl that served me was really helpful”

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(POS) - Posted 1 month ago

“Great purchase”

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(Online) - Posted 1 month ago

“Great dress, well made and priced. Lovely material and style”

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(POS) - Posted 1 month ago

“Friendly attentive staff. Well arranged store”

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(POS) - Posted 1 month ago

“Lovely shop and clothes with good discounted prices.”

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(POS) - Posted 1 month ago

French Connection is rated 4.8 based on 2,685 reviews