French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,120 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,120 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“French designs always please Service was great”

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(Online) - Posted 4 weeks ago

“Clothes well made. Easy to order on line & to return”

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(Online) - Posted 4 weeks ago

“Love my recent purchase, the staff were all so helpful and friendly, will definitely go back to store”

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(POS) - Posted 4 weeks ago

“FC have a great range of clothes.”

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(Online) - Posted 4 weeks ago

“Great service. Returned one of the items in my order with no problem. Thank-you.”

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(Online) - Posted 4 weeks ago

“Beautiful item of clothing. Well made and quality fabric.”

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(Online) - Posted 4 weeks ago

“Extremely nice attentive assistant. Very helpful, an excellent shopping experience”

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(POS) - Posted 4 weeks ago

“French Connection are a superb fashion brand. Offering excellent quality products and service. And Importantly, priced realistically.”

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(POS) - Posted 4 weeks ago

“Always a pleasure shopping in French Connection and lots of great designs.”

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(POS) - Posted 4 weeks ago

“Helpful staff called Abi”

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(POS) - Posted 4 weeks ago

“Love design materials and quality of clothing”

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(POS) - Posted 4 weeks ago

“Went into the FC store at Macarther Glen to find a jumper of some sort as the weather had turned cold and windy. Plenty of choice and the sweater I found was really nice and in a sale. The two assistants were very helpful so a win win for me.”

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(POS) - Posted 4 weeks ago

“The lady at the till was very helpful as I was buying a gift for my girlfriend and I was unsure about dress shopping 🤣”

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(POS) - Posted 4 weeks ago

“Very enjoyable experience, the staff were very helpful.”

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(POS) - Posted 4 weeks ago

“The staff were helpful finding me the dress I wanted .. and the quality of the goods are excellent”

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(POS) - Posted 4 weeks ago

“Very good selection of clothing and sizes, helpful staff too. Would benefit from more changing rooms as queue was long”

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(POS) - Posted 4 weeks ago

“It was lovely in the store last Sunday - staff were so nice and we even had a ovely glas of wine too!”

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(POS) - Posted 4 weeks ago

“Customer service at Gunwharf branch was excellent. Variety of clothes for sale exceptional and affordable price point too. Quality knitwear and t shirts the items I personally chose to purchase, very happy, highly recommended.”

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(POS) - Posted 4 weeks ago

“Lovely sales assistance very help smiling and clearly stating their refund and returns criteria. I will definitely shop there again and again”

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(POS) - Posted 4 weeks ago

“French connection is one of two high streets stores that I purchase from regularly. The quality of the clothing is absolutely fantastic. It feels designer but remains affordable and I love it! The staff are always friendly at the Meadowhall brach, and wear their favourite pieces from the season. It's a lovely experience shopping there.”

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(POS) - Posted 4 weeks ago

French Connection is rated 4.8 based on 2,120 reviews