French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,685 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,685 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“I have never visited a french connection shop before and was really pleased with how friendly and helpful the staff were. There was also a wonderful range of dress options for an upcoming occasion. I live in a rural area so it isn't always easy to find a selection of good quality clothes. will be going back next time I'm shopping for something special.”

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(POS) - Posted 1 month ago

“Absolutely fantastic experience at the French Connection store in Chester. From the moment I walked in, the staff were welcoming, friendly, and genuinely interested in helping me find exactly what I was looking for. The customer service was outstanding. Nothing was too much trouble, and the team went above and beyond with sizing advice and style recommendations. The store was beautifully presented, well organised, and stocked with a fantastic range of high-quality clothing. It’s rare to find a shop where the staff make such a positive impression, but the team in Chester certainly did. A truly first-class shopping experience, and I’ll definitely be returning. Highly recommended!”

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(POS) - Posted 1 month ago

“Excellent products, great quality and lovely fit”

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(POS) - Posted 1 month ago

“Had a lovely little visit to French Connection at East Midlands Designer outlet. Some lovely clothes options and an overall nice shopping experience. I will be returning.”

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(POS) - Posted 1 month ago

“Good staff”

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(POS) - Posted 1 month ago

“Very pleasant shopping at your store. Your staff were very friendly & helpful had a smile & good eye contact it was a very refreshing.”

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(POS) - Posted 1 month ago

“Really good deals and range of clothes, staff are lovely and nice and so helpful”

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(POS) - Posted 1 month ago

“Elegant styles and quality materials. Excellent customer service and nicely laid out stores”

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(POS) - Posted 1 month ago

“Lovely fabric, delivery arrived quickly. Everything was same as shown online. True to size. Definitely will buy more in the future.!”

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(Online) - Posted 1 month ago

“Good quality clothing”

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(POS) - Posted 1 month ago

“I find French Connection clothes to always be of good quality.”

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(Online) - Posted 1 month ago

“I haven’t received my remaining refund!!!”

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(Online) - Posted 1 month ago

“Lovely clothes but for me the sizing was off and alot did not fit. Great delivery and prices.”

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(Online) - Posted 1 month ago

“The French Coonection in Shewsbury is a lovlet store - easy to look around and is always staffed by polute and friendly staff. Their sale itens are great bargains too!!”

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(POS) - Posted 1 month ago

“The Gretna shop is excellently run with good products. Friendly helpful staff make a major contribution to this.”

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(POS) - Posted 1 month ago

“Very good quality clothing.Never fails to impress.”

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(POS) - Posted 1 month ago

“French Connection has trendy affordable garments. The depiction of their wares also generates dressing ideas.”

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(Online) - Posted 1 month ago

“Excellent customer service at the Tewkesbury outlet both employees were too notch. Thank you we will certainly be back.”

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(POS) - Posted 1 month ago

“Item arrived promptly and was as described. Decided it wasn't for me, but return was very easy and free via my local post officer, no printer needed.”

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(Online) - Posted 1 month ago

“Really helpful”

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(POS) - Posted 1 month ago

French Connection is rated 4.8 based on 2,685 reviews