French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.78

4.8 Rating 1,398 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 1,398 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“The staff were very helpful and the store was super clean and tidy”

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(POS) - Posted 1 month ago

“FOUND A FAB TWO PIECES IN STORE AT THE WEEKEND READY FOR MY TRIP TO ROLAND GARROS TENNIS. THEY WERE DISPLAYED PERFECTLY TOGETHER AND THE STORE WAS NOT OVERWHELMING! V HAPPY”

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(POS) - Posted 1 month ago

“Very good styles for all ages”

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(POS) - Posted 1 month ago

“lovely quality clothes and stylish designs”

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(POS) - Posted 1 month ago

“The store assistant was very good and helpful. She is always so friendly and has good customer service skills and is also very pleasant.”

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(POS) - Posted 1 month ago

“I have always loved the style and choice of the clothes at French Connection, its my go to store”

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(POS) - Posted 1 month ago

“The Shop Assistant was friendly and helpful.”

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(POS) - Posted 1 month ago

“Excellent quality trousers, ordered 3 pairs! I’m 5’7” and it’s the first time I’ve ordered a regular and had them ACTUALLY be long enough (with heels). So impressed I’m recommending to all of my friends”

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(Online) - Posted 1 month ago

“A nice selection of clothing (menswear). The staff in Brighton were super helpful.”

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(POS) - Posted 1 month ago

“The two ladies in store served me at the Cannock Outlet were brilliant (05/05/26 pm). Customers service and advice was second to none. Thank you”

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(POS) - Posted 1 month ago

“I visited the Gretna store for a SOS wedding dress “situation”. The girls in store went out their way to sort me out! Thank you so much!”

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(POS) - Posted 1 month ago

“I love the items I purchased - particularly the hair tie so unique and I use one nearly every day - ordered & despatched quickly- faultless service”

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(Online) - Posted 1 month ago

“Quality clothing and an excellent delivery service. It's straightforward for returning and refunding if you need to use.”

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(Online) - Posted 1 month ago

“Amazing choice of styles for men and women at amazing prices for good quality items.”

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(POS) - Posted 1 month ago

“The purchasing and returns process is brilliant, so simple and easy! The leisure suit U purchased absolutely is gorgeous, feels soft and smooth and looks so elegant! Fits beautifully.”

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(Online) - Posted 1 month ago

“The staff are always helpful and polite, clothes are displayed beautifully and you can easily pull together an outfit from the rails. Changing rooms are well lit and spacious, always a great experience to shop at FC!”

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(POS) - Posted 1 month ago

“Lovely clothes at great prices! I loved everything in the shop and have been very pleased with my purchases. Staff were very friendly too.”

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(POS) - Posted 1 month ago

“Here’s a short company review you can use for French Connection: I’ve had a very positive experience shopping with French Connection. The quality of the clothing is excellent, with stylish designs and good attention to detail. The ordering process was smooth, delivery was reliable, and customer service was helpful when needed. Overall, a great brand for fashionable and high-quality clothing.”

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(POS) - Posted 1 month ago

“I ordered a polkadot dress and V-neck knitted top. I have got a lot of compliments on the top. Was really happy with the delivery service it was quick speedy and the outfit is super cute. Would definitely recommend buying from here. Also got the items on sale they have great sales and have been recommended them to all my friends.”

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(Online) - Posted 1 month ago

“I really do like your clothes and the outlet at Gretna offers great value. However on my last visit I wasn’t made aware of your refund policy and that is why I have rated only 3 stars.”

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(POS) - Posted 1 month ago

French Connection is rated 4.8 based on 1,398 reviews