French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.78

4.8 Rating 1,399 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 1,399 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“I really do like your clothes and the outlet at Gretna offers great value. However on my last visit I wasn’t made aware of your refund policy and that is why I have rated only 3 stars.”

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(POS) - Posted 1 month ago

“Best quality clothes. Good style collection. I love it.”

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(POS) - Posted 1 month ago

“Dont normally buy from this shop, this was my first time.......brilliant service from 2 lovely sales ladies that helped me choose a lovely shirt.”

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(POS) - Posted 1 month ago

“Took ages to get my delivery compared with other companies”

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(Online) - Posted 1 month ago

“Good material”

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(Online) - Posted 1 month ago

“Lovely quality Great price Staff very helpful Would have given 5* except your store wouldn’t accept boulevard vouchers”

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(POS) - Posted 1 month ago

“Great selection of good fashionable clothing. Staff went out of there way to find the right size and were particularly patient”

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(POS) - Posted 1 month ago

“Easy to order from French Connection, good quality material used and also delivery good.”

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(Online) - Posted 1 month ago

“Really good quality clothes. Sewn to last not thrown together. Staff are very helpful when I'm buying for my grandchildren . Shops are always light and easy to move around. Good quality clothes and not expensive.”

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(POS) - Posted 1 month ago

“Great service, super helpful and friendly”

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(POS) - Posted 1 month ago

“Excellent service and a good range of quality well made clothes.”

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(POS) - Posted 1 month ago

“I love the quality and unique designs of FC, especially the knitwear.”

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(Online) - Posted 1 month ago

“Excellent quality , great price , friendly , professional Staff .”

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(POS) - Posted 1 month ago

“Service very professional. Products very on trend. Fashion suits people of all ages”

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(Online) - Posted 1 month ago

“Shop was well organised. Good flow between rails and items were displayed beautifully. Staff were helpful and attentive.”

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(POS) - Posted 1 month ago

“Was in Glasgow store last week and bought a dress and 2 tops. The staff were lovely, helpful and friendly happy to give advice if wanted. I find French Connection to be a good quality store which is always on trend without being ridiculously expensive. Please don't leave the high street as having a store to go and visit makes the shopping experience !”

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(POS) - Posted 1 month ago

“Staff were 10/10..choice of clothes for men was impressive”

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(POS) - Posted 1 month ago

“Friendly helpful customer service. Great selection of mid priced clothing in a variety of colours.”

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(POS) - Posted 1 month ago

“Nice selection of interesting clothes and not too expensive at the outlet store”

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(POS) - Posted 1 month ago

“I love French Connection and manage to buy a few pieces that I like most seasons”

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(Online) - Posted 1 month ago

French Connection is rated 4.8 based on 1,399 reviews