French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,120 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,120 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Great service and friendly helpful staff”

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(POS) - Posted 4 weeks ago

“Great priced clothing and great quality”

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(POS) - Posted 4 weeks ago

“Friendly and attentive staff”

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(POS) - Posted 4 weeks ago

“Love the clothes, i have a small frame and often struggle with sizing so the fact i managed to buy TWO tops in one visit is unheard of but was thrilled, the duscounts made them very affirdable too”

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(POS) - Posted 4 weeks ago

“The shop was very bright and inviting and staff nice polite and helpful .”

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(POS) - Posted 1 month ago

“Staff very helpful and polite nothing was to much when looking for items in my size”

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(POS) - Posted 1 month ago

“Bought clothes at the outlet store loved all the styles. But disappointed with the refund policy. One good thing about shopping in the U.K. is refund policy where we can take things home to try on with other outfits in the comfort of our own home. Disappointed to learn it was exchange only and no refund.”

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(POS) - Posted 1 month ago

“Hi/ I was amazed at the quality and the selection of farmers in the shop. We bought three items and really thought we were just having a look around. Loved it. Great service from lovely people. Thanks - I’ll be back.”

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(POS) - Posted 1 month ago

“Always happy with french connection always fits well and washing lovely!! Only time i go to the 02 is to go to french connection”

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(POS) - Posted 1 month ago

“Great sale item n great staff”

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(POS) - Posted 1 month ago

“The Gretna Caledonia Park store is well stocked, the Team there are knowledgeable and friendly, and very good craic. It makes for a very enjoyable experience. I believe the Team member who advised me was called Natalia and she is to be commended for both her advice and friendly, professional nature.”

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(POS) - Posted 1 month ago

“Very helpful staff at McArthur Glen”

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(POS) - Posted 1 month ago

“Dresses I have bought from french connection have always been good quality.”

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(POS) - Posted 1 month ago

“Bought 4 items from your outlet store.. absolutely beautiful”

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(POS) - Posted 1 month ago

“Clothes are true to size. Always buy something when am in the Cannock outlet. Quality is good along with price.”

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(POS) - Posted 1 month ago

“Excellent service. Excellent quality of clothes. There is also a nice variety of options to choose from.”

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(POS) - Posted 1 month ago

“Rosie H served me. She was very polite and helpful. Her customer service was excellent. I will be shopping there again.”

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(POS) - Posted 1 month ago

“They were very good.”

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(POS) - Posted 1 month ago

“Beautiful quality and reasonable prices”

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(POS) - Posted 1 month ago

“Super helpful staff nothing was to much effort”

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(POS) - Posted 1 month ago

French Connection is rated 4.8 based on 2,120 reviews