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French Connection Reviews

4.8 Rating 3,100 Reviews

97 %

of reviewers recommend French Connection

Company Reviews

Product Reviews

4.8

Based on 3,100 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

French Connection 5 star review on 5th January 2025

French Connection 5 star review on 5th January 2025

French Connection 5 star review on 6th October 2024

French Connection 5 star review on 29th September 2024

French Connection 5 star review on 29th September 2024

French Connection 5 star review on 14th September 2024

11

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the clothes and customer service is always really good.”

Helpful Report

(POS) - Posted 2 months ago

“Service was excellent”

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(Online) - Posted 2 months ago

“Always good quality clothing and great customer service”

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(Online) - Posted 2 months ago

“I haven't previously bought from FC but this summer i have purchased two dresses after finding them in an Outlet store at Freeport. However these were not in my size so i ordered them online from FC. Luckily they were reduced in the summer sale. The dresses are beautiful, of good quality fabric and well made. I enjoy wearing them and have received many compliments.”

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(Online) - Posted 2 months ago

“Tried dress on in John Lewis and did not have my size. Ordered on line and brought 2 dresses. Arrived quickly. Had chance to try on and not pay. Excellent service thanks 😊”

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(Online) - Posted 2 months ago

“Love french connection, love even more the outlet store.”

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(POS) - Posted 2 months ago

“Really like the range of styles. Sales are amazing.”

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(Online) - Posted 2 months ago

“Good quality and not expensive, shop in Chester was so helpful and so kind had good banter with him”

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(POS) - Posted 2 months ago

“Great quality jumper & great delivery.”

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(Online) - Posted 2 months ago

“Good customer service with helpful staff and professional communication. Also efficient service when J had to return an item they explymy options clearly”

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(POS) - Posted 2 months ago

“The product fitted very well and the price was a super deal.”

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(POS) - Posted 2 months ago

“Very helpful and a large variety of clothes that helped satisfy my needs.”

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(POS) - Posted 2 months ago

“Pleasant shopping experience. Good range of clothing.”

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(POS) - Posted 2 months ago

“Bought lovely Autumnal Jacket and bags Staff were amazing too”

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(POS) - Posted 2 months ago

“Staff were friendly and the store was lovely to shop around”

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(POS) - Posted 2 months ago

“Very helpful staff, I think I was a pain but the lady was lovely, and let me leave my goods so I could just check sizes, very happy with my purchases 😃😃”

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(POS) - Posted 2 months ago

“Pleasant shopping experience in the Brighton store. Helpful, attentive staff”

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(POS) - Posted 2 months ago

“Very good service. The team helped me resolve a credit note query and I found some great items instore.”

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(POS) - Posted 2 months ago

“Fantastic service polite helpful friendly staff”

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(POS) - Posted 2 months ago

“Bought a t-shirt at the Junction 32 outlet that I had been after for years, got a good price in the sale!”

Helpful Report

(POS) - Posted 2 months ago

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French Connection is rated 4.8 based on 3,100 reviews