French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.74

4.7 Rating 825 Reviews

95 %

of reviewers recommend French Connection

4.7

Based on 825 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“A fantastic price, for my most recent purchase, thank you fcuk.”

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(POS) - Posted 1 month ago

“Fantastic clothes , very well made, materials good quality, everything I bought worst every single penny Thank you”

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(Online) - Posted 1 month ago

“The customer service was very reactive and understood the concern with one of the items that I purchased. I had a good experience as i felt i was taken seriously. I purchased the item again as a result of advice … all went well”

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(Online) - Posted 1 month ago

“I have shopped at french connections for a very long time now. And I have been so happy with the clothes lines and after years of, I am still wearing these and the quality is till so perfect as the first day or years , I bought them. So, thank you.”

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(POS) - Posted 1 month ago

“Unfortunately there seemed to be a delay in my order being dispatched from the warehouse.”

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(Online) - Posted 1 month ago

“The store is really nice but the smell downstairs is a bit musty and damp which is a bit of a shame. The staff are absolutely amazing, really friendly and welcoming and very attentive. The young man that served us on the till was fab, we had a good giggle! You have a nice selection of clothes and the quality is lovely 😍.”

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(POS) - Posted 1 month ago

“Always a great selection and very friendly and helpful staff.”

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(Online) - Posted 1 month ago

“Friendly and helpful staff”

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(POS) - Posted 1 month ago

“The team at Cheshire Oaks were really friendly and helpful, offering great advice”

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(POS) - Posted 1 month ago

“It has exceeded every expectation. The quality is immediately noticeable—the fabric feels durable yet comfortable, and the stitching is clean and secure. It strikes that perfect balance between style and practicality, making it easy to pair with almost anything. What impressed me most is how well it handles different weather. It keeps me warm without feeling bulky, and the design allows for great mobility. Overall, this jacket feels like something built to last. It looks great,”

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(POS) - Posted 1 month ago

“Excellent service; efficient/timely and so straightforward!Thank you”

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(Online) - Posted 1 month ago

“Love the brand and its clothes”

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(POS) - Posted 1 month ago

“Good. wrapping gifts would be great service if offered.”

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(POS) - Posted 1 month ago

“I ordered a dress and a coat. Both came on time and are beautiful quality and fit perfectly. I will definitely be shopping at French Connection again.”

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(Online) - Posted 1 month ago

“Purchased two items for Cheltenham Ladies Day. Both items arrives quickly and very well packaged. Quality/fabric really good standard Good fit really happy with my purchase - lots of compliments.”

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(Online) - Posted 1 month ago

“Beautiful clothes which are nice quality, affordable and fashionably classic.”

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(Online) - Posted 1 month ago

“Great quality and fashionable clothing”

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(Online) - Posted 1 month ago

“Very good customer service Helpful with sizing and friendly staff”

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(POS) - Posted 1 month ago

“Lovely store, super clean and so well laid out. The staff looked busy but still super friendly and helpful. I wanted the whole store.”

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(POS) - Posted 1 month ago

“Ordered a beautiful skirt absolutely gorgeous material and on sale for 20 pounds should of been 85 pounds it was well worth it i had lots of compliments saying I look very elegant in it”

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(Online) - Posted 1 month ago

French Connection is rated 4.7 based on 825 reviews