French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,121 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,121 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Staff very efficient and friendly and attentativel store very well lit and roomy changing rooms clean and large”

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(POS) - Posted 1 month ago

“Very efficient service, the website was easy to use and delivered quickly. I also love my jumper. It was good quality with a nice attention to detail in the styling.”

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(Online) - Posted 1 month ago

“Great stores, lots of choice, friendly and professional staff, amazing changing rooms, quality clothes”

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(POS) - Posted 1 month ago

“So much selection and sale is genuine items, not brought in as some stores seem to do. The fit is perfect and consistent throughout, and such tasteful and exciting styling. The assistants are naturally friendly and interested in you as a customer, top marks to them all in the Brighton store”

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(POS) - Posted 1 month ago

“Much nicer than on website”

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(Online) - Posted 1 month ago

“I love the French connection designs and often I’m adding something new to my wardrobe. The quality is great as well. This time I’ve ordered a size larger than my usual size and have to return my order. The return process was very easy and 7 days after I posted my return, the refund was in my bank account. Thank you.”

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(Online) - Posted 1 month ago

“Great experience shopping, staff jolly and helpfull. Clothing stylish and a variety for all..”

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(POS) - Posted 1 month ago

“Very good clothing and attentive staff”

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(POS) - Posted 1 month ago

“Quick, friendly polite service.”

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(POS) - Posted 1 month ago

“Staff were very helpful in suggesting mix and match tops and skirts and clearly knew their stock and were enthusiastic! Refreshing.”

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(POS) - Posted 1 month ago

“Love French Connection clothes, they are well made classic and affordable. Purchased some beautiful items on line at unbelievable prices.”

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(Online) - Posted 1 month ago

“I love the quality, style and range of French Connection clothing in particular the beautiful soft, no itch winter jumpers!”

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(Online) - Posted 1 month ago

“I bought a beautiful dress that has received many positive comments”

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(Online) - Posted 1 month ago

“Stylish jacket”

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(Online) - Posted 1 month ago

“Quality is top notch, items wash brilliantly and stay looking fresh and new”

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(Online) - Posted 1 month ago

“Excellent help from shop person who gave great advice and was supremely kind and helpful”

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(POS) - Posted 1 month ago

“I love the style of the skirt and top. The knit is fine but not flimsy. Excellent delivery and returns are free and easy! 👌”

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(Online) - Posted 1 month ago

“This was a very good quality sweater, great colours. Sleeves a litle too long, but otherwise I look forward to wearing it.”

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(Online) - Posted 1 month ago

“Lovely lady who served us , really helpful”

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(Online) - Posted 1 month ago

“I very often find a bargain in French Connection. I like your style and quality. The sizes are just right and fit me well. I always give you a look.”

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(POS) - Posted 1 month ago

French Connection is rated 4.8 based on 2,121 reviews