French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,121 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,121 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Arrived on time true to size very good service”

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(Online) - Posted 1 month ago

“Great customer service, delivery and return options and fantastic quality clothing”

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(Online) - Posted 1 month ago

“Helpful staff”

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(POS) - Posted 1 month ago

“Interesting, versatile, contemporary designs. Yes! Helpful & friendly sales assistants in a well laid out store (Brighton, UK). I bought in store and online.”

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(Online) - Posted 1 month ago

“Not my usual store due to age . Found a denim dress which I love .”

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(POS) - Posted 1 month ago

“Excellent service, lots of help from a lovely lady. Beautiful clothes, really happy with my purchase”

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(POS) - Posted 1 month ago

“Very good Excellent customer service.”

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(Online) - Posted 1 month ago

“Clothes beautiful and staff so helpful”

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(POS) - Posted 1 month ago

“I like French Connection because of their styling, quality and cut of the clothes on offer. They are value for money and as the quality is so good last you season after season.”

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(Online) - Posted 1 month ago

“Awesome 🤩”

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(POS) - Posted 1 month ago

“Wonderful garment, super quality at a bargain price”

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(Online) - Posted 1 month ago

“Love their clothes, which are stylish and edgy and great quality”

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(POS) - Posted 1 month ago

“Easy to use website, im really happy with dress I bought very flattering and a great price in the sale. Very prompt delivery.”

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(Online) - Posted 1 month ago

“Great value at sale prices”

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(POS) - Posted 1 month ago

“As a loyal and long time customer, I've been buying clothing from French Connection for many years! I have never been disappointed with any of my purchases and have found them to be classics in my wardrobe that keep on giving regardless of current modes and trends.”

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(Online) - Posted 1 month ago

“Good service, quality of clothes I've bought has been good and the prices seem fair but I have only bought a couple of items in the last year so I'm not the best authority.”

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(Online) - Posted 1 month ago

“The quality of my suit is just absolutely amazing. The fit is just perfect.”

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(Online) - Posted 1 month ago

“Good customer service , delivery earlier than expected . Very good quality popover blouse and a good price (sale item). Very pleased and no complaints .”

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(Online) - Posted 1 month ago

“Lovely stuff. Good quality. Decent price. And lovely stuff in the shop when I last went”

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(POS) - Posted 1 month ago

“I love this shop, can always find something suitable whether it's for casual or smart, lovely made clothes that are abit different and effortlessly stylish”

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(POS) - Posted 1 month ago

French Connection is rated 4.8 based on 2,121 reviews