French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,100 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,100 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“First visit to the store at Junction 32 Castleford outlet and I was very impressed. Nice selection of clothes at very reasonable prices”

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(POS) - Posted 2 months ago

“Great quality and good prices. Staff at Cannock outlet were polite and professional.”

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(POS) - Posted 2 months ago

“Staff were very friendly and helpful, delighted with the quality of clothes too”

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(POS) - Posted 2 months ago

“Really nice shop at great prices great products”

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(POS) - Posted 2 months ago

“So pleased to have French connection in Bridgend. The staff are so helpful and polite. As an older petite lady it’s not always easy to access clothes that are stylish and timeless. Thank you so much, please don’t leave our outlet 🙏”

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(POS) - Posted 2 months ago

“Incredible material, affordable and so chic!”

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(POS) - Posted 2 months ago

“Love FC, loads of up to the fashion items at great prices. The quality is outstanding too. A win win for me.”

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(Online) - Posted 2 months ago

“Very easy and quick to return my items and for refund”

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(Online) - Posted 2 months ago

“Beautiful clothing, well made, and friendly staff”

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(POS) - Posted 2 months ago

“I love French connection outfits but sometimes the sizes aren’t too good and I have to buy a size up before it fits.”

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(Online) - Posted 2 months ago

“I bought two dresses. Paid for one and second one was try before purchase. Had five nights to decide. Wasn’t suitable. Had to return. No chance to go through return policy and fill up the details. Like broken system. Timeline gone and they charged me for dress which I didn’t even want it”

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(Online) - Posted 2 months ago

“Excellent customer service. Friendly chatty staff and always great clothes!”

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(POS) - Posted 2 months ago

“Lovely visit to Meadow Hall store. Very clean and tidy Staff very friendly and helpful Great choice of clothes, high quality, reasonable prices.”

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(POS) - Posted 2 months ago

“Great product, price. Staff were very helpful”

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(POS) - Posted 2 months ago

“Lovely customer sales lady. Excellent item. Clean store”

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(POS) - Posted 2 months ago

“I can always find something I like in FC”

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(POS) - Posted 2 months ago

“Staff couldn’t have more helpful Found what we needed without us even knowing”

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(POS) - Posted 2 months ago

“Lots of different styles and options to pick from. Have a few classic pieces from them which will last and go with so much.”

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(POS) - Posted 2 months ago

“I always find some lovely clothes in FC. The store is always tidy & staff friendly.”

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(POS) - Posted 2 months ago

“Helpful staff when entering the shop”

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(POS) - Posted 2 months ago

French Connection is rated 4.8 based on 3,100 reviews