French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,120 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,120 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Great customer service. Friendly staff and helpful.”

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(POS) - Posted 1 month ago

“I always love a French Connection sale and it didn't fail me this time. I bought a vest jumper cream with flower details - it's just as described, fits well, quality is excellent and it's a unique piece. Thanks FC - keep up the sale items that are actually from the recent seasons 🥇”

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(Online) - Posted 1 month ago

“Surprised at how many lovely items there were that I wound have liked to buy for myself and my husband”

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(POS) - Posted 1 month ago

“Really pleased with my purchase recently in the sale too. The assistant was really pleasant & friendly & gave me advice how to mix & match my co-ord set. The staff are always helpful and friendly at the Meadowhall store. It is a pleasure to shop there.”

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(POS) - Posted 1 month ago

“Great staff at Tunbridge Wells very helpful.”

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(POS) - Posted 1 month ago

“The service efficiency is excellent, and responses are quick.”

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(Online) - Posted 1 month ago

“Great quality”

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(POS) - Posted 1 month ago

“Amazing quality clothes. The staff were also so helpful and kind (Medowhall) and really helped when it came to deciding between two outfits!”

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(POS) - Posted 1 month ago

“First time I went in the store loved it”

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(POS) - Posted 1 month ago

“Excellent quality clothing which quickly delivered. The website is easy to use and the filters make it easy to find what I am looking for. The sizing is accurate.”

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(Online) - Posted 1 month ago

“Clothes are beautiful but Sizing can be difficult. Bought two pairs of jeans, same name but different colours. But fit different .”

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(Online) - Posted 1 month ago

“Ordered 2 tops in the sale. Easy purchasing and very fast delivery.”

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(Online) - Posted 1 month ago

“Visited the French Connection store at the Cotswold Designer Outlet, great choice of clothes, and store . Very helpful staff. Whichever French Connection store be visited it’s always a great experience, quality clothes at good prices.”

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(POS) - Posted 1 month ago

“A shop full of classiness! I was spoilt for choice - great quality too!”

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(POS) - Posted 1 month ago

“I am so pleased with the colour, fit and material quality of the top and skirt I purchased. I will be returning for another outfit soon. Your shop was clean and the staff were very helpful.”

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(POS) - Posted 1 month ago

“The sale items are of good quality and worth the price. The staff very helpful and welcoming. Packed item nicely.”

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(POS) - Posted 1 month ago

“Outlet store at Gretna. Good sale on. Shop was tidy and staff very nice.”

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(POS) - Posted 1 month ago

“Went into store in cannock staff were extremely helpful and nice clean store”

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(POS) - Posted 1 month ago

“Excellent clothing. Lovely and friendly staff at Shrewsbury Store. Always impeccably polite and welcoming. Store is airy, exceptionally clean and inviting. Clothing this summer is fabulous!”

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(POS) - Posted 1 month ago

“Staff very efficient and friendly and attentativel store very well lit and roomy changing rooms clean and large”

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(POS) - Posted 1 month ago

French Connection is rated 4.8 based on 2,120 reviews