French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,122 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,122 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“I love this shop, can always find something suitable whether it's for casual or smart, lovely made clothes that are abit different and effortlessly stylish”

Helpful Report

(POS) - Posted 1 month ago

“Love the jumper, really good quality, arrived in good time, just marked it down because I wish it was delivered in less plastic packaging.”

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(Online) - Posted 1 month ago

“The shop was cl an laid our lovely staff were very friendly was a lovely purchase too I bought it he blue stripe palazzo trousers”

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(POS) - Posted 1 month ago

“My visit to the Livingston was fantastic. The staff were so friendly and helpful. Very glad I made my trip there”

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(POS) - Posted 1 month ago

“French connection is the best.”

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(Online) - Posted 1 month ago

“I’ve loved FC for years. They always have things I like and I seldom leave the store empty-handed. Almost glad there isn’t a store in Nottingham as I’d be there all the time!”

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(POS) - Posted 1 month ago

“My daughter tried on several items and the assistant in Shrewsbury was extremely helpful in finding alternative sizes and offering advice.”

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(POS) - Posted 1 month ago

“Very happy with my t shirt. Very good quality.”

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(POS) - Posted 1 month ago

“Popped in as i’ve never shopped in French Connection before as i thought it was out of my price range. i walked out with two beautiful dresses that fitted perfectly. my new favourite shop”

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(POS) - Posted 1 month ago

“Staff were lively, and even though the shop had a lot of sale items it still looked interesting, beautifully merchandised and very clean. However I went to wear one of the items I purchased and the securities had been left in. This means a wastes trip to city at cost of £12!”

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(POS) - Posted 1 month ago

“The staff was very helpful and caring”

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(POS) - Posted 1 month ago

“Needed a little black dress very last minute for my friends funeral & found one within minutes & it was the last XS in the sale it was meant to be! Thank you ❤️”

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(POS) - Posted 1 month ago

“Very efficient customer service very good and helpful. The lady at the till was very pleasant Kind Regards Graham Christie”

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(POS) - Posted 1 month ago

“Great selection of quality clothes, easy to order website and quick delivery.”

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(Online) - Posted 1 month ago

“cute jumper in sale, v good quality”

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(POS) - Posted 1 month ago

“I’ve recently started to shop at FC and it’s great value for lovely pieces for work and leisure.”

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(POS) - Posted 1 month ago

“Beautiful handbag just what I was looking for.”

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(POS) - Posted 1 month ago

“Very good customer service, pleasent staff and nice store.”

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(POS) - Posted 1 month ago

“The lady was lovely who served me. She encouraged me to buy another 2 dresses! She seemed very knowledgeable.”

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(POS) - Posted 1 month ago

“Sales assistant in the Chester store was very helpful and very knowledgeable”

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(POS) - Posted 1 month ago

French Connection is rated 4.8 based on 2,122 reviews