French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,124 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,124 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Impressed with the quality and styles”

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(Online) - Posted 1 month ago

“Great service, the person who attended to me was lovely and helpful.”

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(POS) - Posted 1 month ago

“Always receive quality clothing when I place an order French Connection”

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(Online) - Posted 1 month ago

“I absolutely loved the variety of clothing in store and was very impressed by the great sale prices.”

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(POS) - Posted 1 month ago

“My first order had 15% off, but unfortunately outfit didn’t fit and was faulty. Customer service honoured the 15% when I ordered again. Thank you”

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(Online) - Posted 1 month ago

“Great service and easy returns.”

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(Online) - Posted 1 month ago

“Purchased a shirt of very good quality which fitted superbly. The service offered was from prompt courteous and helpful staff. Excellent experience.”

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(POS) - Posted 1 month ago

“I have always bought from French Connection but for some time it has slipped off my radar. However I recently bought a brown spotted dress which I love. Thank you. It's great to see you back.”

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(Online) - Posted 1 month ago

“Nice quality stylish clothes”

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(Online) - Posted 1 month ago

“Love French connection”

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(Online) - Posted 1 month ago

“I had seen a top in the Meadowhall store but I needed a larger size. It was out of stock online so I rang head office.I thought I would have to go pressing numbers to get through but the pjone was answered straight away. She was so helpful I'm sorry I don't know her name .She gave me 3 stores to ring who had the item I wanted in the size I needed.”

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(POS) - Posted 1 month ago

“Happened to see the red top in your store in Tewkesbury outlet Really pleased with it ...fits beautifully and a beautiful colour red A bargain as it was reduced...well chuffed”

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(POS) - Posted 1 month ago

“French collection clothes are of the highest quality. The sizing is accurate and the prices are good for the standard of the clothing. The savings in a French connection sale are substantial. I always make a beeline to French connection when I shop at Meadowhall in Sheffield!”

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(Online) - Posted 1 month ago

“I have purchased an number of items online and have not been disappointed with the service. All items are well packaged and delivered quickly.”

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(Online) - Posted 1 month ago

“Lovely staff knew there products well. Only downfall no air-conditioning shop extremely warm”

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(POS) - Posted 1 month ago

“Excellent service and very knowledgeable. The range always something that is appealing . Quality never lets me down . Glad the FCUK is dead and buried”

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(POS) - Posted 1 month ago

“Love it so beautuful”

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(Online) - Posted 1 month ago

“Very happy with my purchase store had a good selection and stasis very helpful. Will certainly shop there sgsin”

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(POS) - Posted 1 month ago

“Quick delivery Beautiful quality Love my new top”

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(Online) - Posted 1 month ago

“Different styles for different ages”

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(POS) - Posted 1 month ago

French Connection is rated 4.8 based on 2,124 reviews