French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.78

4.8 Rating 1,403 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 1,403 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“We enjoyed visiting the outlet store at Cheshire Oaks recently. It was easy to move around and the products were displayed in a way that I could select items without fuss.”

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(POS) - Posted 1 month ago

“Excellent fashion range”

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(Online) - Posted 1 month ago

“Really good website and quick delivery. Order a cardigan which was lovely quality”

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(Online) - Posted 1 month ago

“The customer service is outstanding and I was very impressed. The refund was handled very promptly. They did not delay the matter.”

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(Online) - Posted 1 month ago

“Quality goods friendly staff”

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(POS) - Posted 1 month ago

“Pleasant shop assistant”

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(POS) - Posted 1 month ago

“Find all cllothes good quality love Mens T shirts and shirts”

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(Online) - Posted 1 month ago

“I really like French connection clothes as the are true to size, comfortable and good quality. They also wash nicely.”

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(Online) - Posted 1 month ago

“Good quality material. Perfect fit”

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(Online) - Posted 1 month ago

“Always good quality items, they arrive quickly & well packaged”

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(Online) - Posted 1 month ago

“Clothes are beautiful but although I love them I do find them very expensive and an aquired purchase. New summer stock is stunning 😍 I only purchase when I get a discount rate and after seeing them in shop I make purchases on line, making them easier on my wallet. I must admit staff in Princes Square shop In Glasgow are very friendly and helpful 🤔🥰”

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(POS) - Posted 1 month ago

“Wonderful selection of clothes and quick delivery after ordering. Easy. Thank you and good value/good quality clothes.”

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(Online) - Posted 1 month ago

“Good choice of outfits, quality and fit good.”

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(Online) - Posted 1 month ago

“I have been to the store at Caledonia park a couple of times. They have a great selection of clothes, the layout is easy to wander through, the store is clean and the staff so friendly and welcoming,”

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(POS) - Posted 1 month ago

“Service is quick”

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(Online) - Posted 1 month ago

“I’ve finally found something suited my body shape, happy with all the dresses I bought so far”

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(Online) - Posted 1 month ago

“I went to French Connection the other day and got a lovely yellow floaty top it really is gorgeous. The way she wrapped it in tissue paper and I wasn't charged for a bag made it feel very special.”

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(POS) - Posted 1 month ago

“Fast delivery, great dress but unfortunately not right for my event. Swift and easy returns process. Thank you”

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(Online) - Posted 1 month ago

“All staff at Gretna outlet are very helpful and cheerful.Nothing is to much bother for them and they gladly will get you another size whilst in the changing room.”

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(POS) - Posted 1 month ago

“I’m loving this seasons collection & have bought from my local store however even I ( tech phobe) am able to work my way around FCs website very easy & quick to order with reassuring updates on estimated delivery time etc Your return process couldn’t be easier so reassuring when not familiar with the process plus there is your kind back up team offering help to customers such as myself - much appreciated guidance Thank you for excellent service , fab collections ( with accurate sizing info etc ) and customer service back up Kind Regards Jane Turtle”

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(Online) - Posted 1 month ago

French Connection is rated 4.8 based on 1,403 reviews