French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.78

4.8 Rating 1,403 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 1,403 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the range of fashion styles at good prices. Size of clothes are accurate. Colours, patterns and texture are also positive features.”

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(Online) - Posted 1 month ago

“Love my new sweater. Wore it with Black trousers and it looked lovely !”

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(Online) - Posted 1 month ago

“Good quality clothes. Helpful website regarding sizing.”

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(Online) - Posted 1 month ago

“I've always found the staff incredibly polite, cheerful and friendly. The store is clean and tidy and the clothes always look appealing”

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(POS) - Posted 1 month ago

“I wished to return items which didn’t fit but could not work out how to do this. I am therefore stuck with 2 extremely oversized shirts! Don’t think I will order online again”

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(Online) - Posted 1 month ago

“Staff at Gretna Outlet very friendly, helpful & knowledgeable. Store offers wide range of styles & prices.”

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(POS) - Posted 1 month ago

“Love the quality. Always great fitting.”

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(Online) - Posted 1 month ago

“Shopping in French Connection was a joy. The staff were very helpful and friendly which in this day & age is a rare commodity. A well deserved 5* experience! Thankyou”

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(POS) - Posted 1 month ago

“Great jacket, great service. Efficient delviery and good comms.”

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(Online) - Posted 1 month ago

“Orders are dispatched quickly and are well packaged. Everything I've purchsed has been durable and made of high quality materials.”

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(Online) - Posted 1 month ago

“Great customer service Bought 2 items kept 1 and returned the other, smooth and simple process.”

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(Online) - Posted 1 month ago

“The staff were lovely, very friendly and helpful It was a pleasure to shop there l, thank you”

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(POS) - Posted 1 month ago

“Great selection an sizes, helpful and polite staff.”

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(POS) - Posted 1 month ago

“The black T-shirt was supposed to be an identical item to one purchased previously. However, the new item has different measurements in that it is shorter. It was noticed that the new one was made in a different country, obviously it is shaving its clothing instead of leaving it as a proper XL length”

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(Online) - Posted 1 month ago

“Got it! Here’s a revised version with French Connection: ⸻ Fantastic Service and Experience at French Connection I recently visited French Connection, and I was genuinely impressed with my experience. The store was beautifully presented, with a sleek and stylish layout that made browsing a pleasure. The atmosphere was inviting and well-organized, making it easy to find exactly what I was looking for. What truly made the visit stand out was the exceptional service. The team was not only supportive but also genuinely engaging, providing expert advice and assistance with a smile. They were attentive without being overbearing, which made the whole experience feel personal and enjoyable. Overall, the service I received was nothing short of fantastic. The staff’s warmth and professionalism made a real difference, and I left feeling both satisfied with my purchases and excited to return. Highly recommend French Connection for both the quality of the products and the excellent customer care.”

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(POS) - Posted 1 month ago

“Wish I’d got the girls name as she was friendly, funny and so helpful. Great shopping experience”

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(POS) - Posted 1 month ago

“Great quality clothes. Good service too.”

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(Online) - Posted 1 month ago

“It’s been a while since I shopped at FCUK, I bought one of your signature Mozart jumpers - I love it. Wish it came up an inch longer as I had to go bigger to get a bit of length. Still though, it’s my new favourite item of clothing.”

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(Online) - Posted 1 month ago

“Great service and great sale,quick delivery. Excellent quality.”

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(Online) - Posted 1 month ago

“It's a quite good clothing brand...the material of the product are high quality.”

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(Online) - Posted 1 month ago

French Connection is rated 4.8 based on 1,403 reviews