French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,124 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,124 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“I bought a couple of items, the staff were very helpful and the shorts and dress are really comfortable. Hoping to visit again soon.”

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(POS) - Posted 1 month ago

“I love French Connection’s clothes. Stylish at affordable prices. I’m a huge fan”

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(Online) - Posted 1 month ago

“Good quality clothes”

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(POS) - Posted 1 month ago

“Excellent quality clothes with excellent on line service.”

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(Online) - Posted 1 month ago

“Husband recently bought a linen suit and when he wore it he got.lots of compliments...it was almost a tailored fit”

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(POS) - Posted 1 month ago

“Always good quality at a reasonable price., staff are always helpful with a smile which is rare these days”

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(POS) - Posted 1 month ago

“Great service. Very clear information and updates from point of purchase to delivery. Really pleased with the quality of my purchase. Thank you.”

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(Online) - Posted 1 month ago

“Reasonable prices, really good quality dresses and fit. The process from ordering to delivery was fairly quick. Will definitely buy from this website again.”

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(Online) - Posted 1 month ago

“Service was quick and easy. I was pleased with the product - although I shortened the trousers myself (I’m average height).”

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(Online) - Posted 1 month ago

“Liked top didnt fit”

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(Online) - Posted 1 month ago

“I like it”

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(POS) - Posted 1 month ago

“Went in to browse ended up trying on a few items. The staff member on the changing rooms was extremely helpful getting me another size to try. Ended up buying a number of items.”

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(POS) - Posted 1 month ago

“Store is well presented with a great helpful staff . Lots of clothes that will catch your eye , very trendy clothes and colourful and good quality. Will definitely come back again , I’m very happy customer 🥰”

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(POS) - Posted 1 month ago

“Great ordering process & prompt despatch”

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(Online) - Posted 1 month ago

“I like the clothing in french connection but do feel like for the more premium high street price point, the quality doesn’t match the price anymore”

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(POS) - Posted 1 month ago

“The prints are so unique but obviously French Connection design. There’s no other clothing like it!”

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(POS) - Posted 1 month ago

“Lovely clothes. Nice quality and beautiful materials. A go-to favourite.”

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(POS) - Posted 1 month ago

“I love these clothes they are stylish and good quality . I like shopping at the outlet as I love a bargain .”

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(POS) - Posted 1 month ago

“Best quality .”

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(POS) - Posted 1 month ago

“It was very good”

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(POS) - Posted 1 month ago

French Connection is rated 4.8 based on 2,124 reviews