French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.78

4.8 Rating 1,403 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 1,403 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent products excellent customer service. No quabble refund fast and efficient”

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(Online) - Posted 1 month ago

“Very good value ! Very good quality !”

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(Online) - Posted 1 month ago

“Style and quality excellent”

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(POS) - Posted 1 month ago

“Very supportive with a problem with a return”

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(Online) - Posted 1 month ago

“clean and attractive store-staff who served me were very pleasant and helpfully suggested what shoes to wear with the dress I purchased”

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(POS) - Posted 2 months ago

“Sizing was much smaller than normal. It would help if sizing was standardised amongst your products.”

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(Online) - Posted 2 months ago

“Will be keeping all 5 items I ordered, even the one I wasn’t sure of! Fantastic quality, always a little different in style to make clothing very FC and already had loads of compliments. A real bonus that everything was in the sale!”

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(Online) - Posted 2 months ago

“I love the top”

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(POS) - Posted 2 months ago

“Beautiful top, stylish. right size bit pricey but worth it.”

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(Online) - Posted 2 months ago

“Super clothes and excellent delivery, totally love the quality and fit..”

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(Online) - Posted 2 months ago

“It’s a shop I always like going to, clothes offer a really nice choices and the staff are lovely”

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(POS) - Posted 2 months ago

“It was the first time I had been to your store but it certainly won’t be the last. I bought some trousers, a great fit and material. My assistant couldn’t have been more helpful looking after my friend and myself, well done French Connection.”

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(POS) - Posted 2 months ago

“very good, just as asked”

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(POS) - Posted 2 months ago

“Unfortunately I had to return the item since it was huge but I can’t fault how fantastic French Connection was with its fast delivery.”

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(Online) - Posted 2 months ago

“Good quality and good price”

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(Online) - Posted 2 months ago

“Good service. Quality product.”

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(Online) - Posted 2 months ago

“Love the Cherries t-Shirt. Good quality and on trend.”

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(Online) - Posted 2 months ago

“Very nice helpful sales assistant”

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(POS) - Posted 2 months ago

“I have recently discovered this brand again after many years and the clothes fit me great so am enjoying using them again.”

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(Online) - Posted 2 months ago

“Excellent product also very efficient returns service for another item.”

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(Online) - Posted 2 months ago

French Connection is rated 4.8 based on 1,403 reviews