French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.78

4.8 Rating 1,405 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 1,405 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“I have recently discovered this brand again after many years and the clothes fit me great so am enjoying using them again.”

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(Online) - Posted 2 months ago

“Excellent product also very efficient returns service for another item.”

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(Online) - Posted 2 months ago

“Goods packaged nicely , quality of fabric very nice”

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(Online) - Posted 2 months ago

“I have so many items from French Connection from tops, dresses, jeans, jackets and coats and have been good quality all round.”

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(Online) - Posted 2 months ago

“ordered a month ago still have not received the order. whatever agreements with delivery companies you have appear to be not very beneficial for the customers”

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(Online) - Posted 2 months ago

“Great service.”

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(POS) - Posted 2 months ago

“Friendly and helpful staff in the Chester store. Always a pleasure to shop there😃”

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(POS) - Posted 2 months ago

“Gorgeous chic clothes”

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(POS) - Posted 2 months ago

“I adore French Connection, collections are full of classic and timeless pieces that wear well, and are of high quality( e.g. material, stitching, seams). I particularly happy a store has reopened at the Bridgend McArther Glen Desiginer Outlet, the staff there are fantastic, very welcoming and helpful!”

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(POS) - Posted 2 months ago

“Without a doubt my favourite, affordable label! Beautiful quality clothes for all styles and ages. A shopping experience my partner and I highly recommend.”

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(POS) - Posted 2 months ago

“Excellent customer experience and support with my query. Matter resolved straight away. Great experience and highly recommend. Thank you.”

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(Online) - Posted 2 months ago

“Great changing room and good options for XL woman sizes”

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(POS) - Posted 2 months ago

“Purchase easy and fast - bought 2 x dresses”

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(POS) - Posted 2 months ago

“Great quality, stylish clothes. I always find something i like. Also really good customer service on email when i had a query.”

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(POS) - Posted 2 months ago

“I love this brand!!! Beautiful clothes with nice colours and materials. Variety of sizes. And overall all , in a good price”

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(POS) - Posted 2 months ago

“Staff were extremely friendly and helpful”

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(POS) - Posted 2 months ago

“Great products. Good price”

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(POS) - Posted 2 months ago

“Good quality stylish clothes”

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(Online) - Posted 2 months ago

“I Love French Connection. I love products of high quality and that is what French Connection provides. Beautiful.”

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(Online) - Posted 2 months ago

“I purchased a shirt always a lovely fit and feel. So nice for the summer. Love all teh clothing from this brand.”

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(POS) - Posted 2 months ago

French Connection is rated 4.8 based on 1,405 reviews