French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,685 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,685 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“To be honest I haven't been to a French Connection since the 90s but I visited the Chester store and was really impressed with the clothes and quality.”

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(POS) - Posted 1 month ago

“Very helpful ladies, helped me understand the sizes. Service was very efficient.”

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(POS) - Posted 1 month ago

“Shops always clean bright and inviting. Staff always friendly and calm. Product range seems to target a wide age range with a nod to trends but also timeless styling using good quality fabrics Nice accessories/ jewellary range Criticism would be sizing …inconsistent and tends to be on the small size both in men’s and women’s. This prevents me ever buying in line”

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(POS) - Posted 1 month ago

“I have always loved FC pieces. Always in style but in a classic way. And nice that a lot of full cotton items are stocked. Much nicer to wear than sweaty synthetic fabric. The store we shopped in last week, the staff were helpful and friendly.”

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(POS) - Posted 1 month ago

“I bought three shirts from the Braintree store. The lady assistant was very helpful. My size was not on display so she went hunting in the store room to get one and was helpful when I was changing getting other sizes for me to try. The cash desk assistant folded them nicely and bagged them up unlike most stores these days who just throw things in a bag. Really pleased with the fit and I have an increasing number of fc items in my wardrobe”

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(POS) - Posted 1 month ago

“Very friendly and helpful staff , who always go out their way to help you with sizes , carrying garments to the changing rooms.”

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(POS) - Posted 1 month ago

“The Bristol store went above and beyond with their helpful and super friendly staff….thank you 🤗”

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(POS) - Posted 1 month ago

“Staff are polite, nice collection with reasonable prices”

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(POS) - Posted 1 month ago

“We visited the shop in Chester, and were so impressed with the amazing service. The staff were very helpful and very friendly. The sales were phenomenol. Thank you”

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(POS) - Posted 1 month ago

“I’ve had some lovely clothes from French Connection. The materials often feel lovely and soft and the dresses and tops fit me well and are good quality. I’m only 5ft so struggle to get trousers to fit so can’t comment on the quality of those. The staff in stores are usually lovely and helpful too which makes shopping here a pleasant experience.”

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(POS) - Posted 1 month ago

“Great items at a great price and wonderful service”

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(POS) - Posted 1 month ago

“Very polite and helpful workers”

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(POS) - Posted 1 month ago

“Love everything about french connection.”

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(POS) - Posted 1 month ago

“French connection clothes are always stunning on and fit well. Their in line ordering is simple to follow and always delivered in perfect condition and their returns are so easy if something dosent suit .”

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(Online) - Posted 1 month ago

“Beautiful quality of garment and style. Fun to wear and comfortable too.”

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(POS) - Posted 1 month ago

“Excellent choice of sizes and designs around the shop”

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(POS) - Posted 1 month ago

“Staff were very attentive and helpful.”

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(POS) - Posted 1 month ago

“Lovely fresh shopping experience. Not too cluttered and very tidy. Staff amazing and helpful whilst l was in the store. Three purchases made and quality of fabric excellent. Will definitely be back to shop to try more items on. So nice Many thanks”

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(POS) - Posted 1 month ago

“This is such a lovely shop and all the staff are kind, friendly and helpful. My latest buy was in the sale and a real bargain, my Husband was delighted with his bargain buy, such lovely quality .”

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(POS) - Posted 1 month ago

“Lovely shop in the Boulevard. Quality of clothes modern and staff helpful .”

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(POS) - Posted 1 month ago

French Connection is rated 4.8 based on 2,685 reviews