French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,102 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,102 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“First time we went to french connection at the Cannock designer out let. The ladies were lovely, nothing was to much for them, treated my daughter as though they were her personal shoppers and she relished every moment of it. Thank you for making my life so easy and creating the best dressed girl on her first day in 6th form, all for under £100!! Business attire perfection”

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(POS) - Posted 2 months ago

“Very good response and very good staff. Very friendly and very helpful.”

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(POS) - Posted 2 months ago

“French Connection clothes are so eye catching and stylish. Very comfortable, wear well and affordable prices. I love the cut and the colours of the dresses.”

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(Online) - Posted 2 months ago

“Ordered on-line . Parcel arrived after a few days . Sadly had to return as not my style although the dress itself was lovely . Easy returns . Money back in account shortly after received . Email updates along the way . So whilst I returned the item the customer service was good . Thank you and would order again .”

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(Online) - Posted 2 months ago

“Good products and designs”

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(POS) - Posted 2 months ago

“Easy to navigate website, good details of products with multiple photos and videos. Prompt dispatch and trackable delivery. Timely processing of refunds”

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(Online) - Posted 2 months ago

“Amazing they b4 you buy concept. Love it finally a company with HUMANS Who understand customer service, commitment, follow up and respect. I love French Connection for making me feel special xx”

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(Online) - Posted 2 months ago

“Bought 2 dresses very good quality & price amazing for designs/ fashion that are a little bit different. Feel great when wearing them as it’s nice to wear something more unique Regulat updates , Tracking & communication was very good”

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(Online) - Posted 2 months ago

“I just love French Connection T shirts . Always stand out designs. Great to dress up or dress down.”

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(Online) - Posted 2 months ago

“Bought a t shirt, excellent quality and style. Very prompt delivery.”

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(Online) - Posted 2 months ago

“Recently ordered a few items from French Connection, really impressed with both the look and quality , very reasonably priced .”

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(Online) - Posted 2 months ago

“Really helpful staff, it was a pleasure to shop there. The prices and the quality are both very reasonable.”

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(POS) - Posted 2 months ago

“Great quality clothing, really helpful staff some fab new lines but also still savings available on sale, whats not to like!”

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(POS) - Posted 2 months ago

“Lovely caring and helpfull staff”

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(POS) - Posted 2 months ago

“I have never been disappointed with your clothing every time I have purchased it Very good value for money and with the quality”

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(POS) - Posted 2 months ago

“Beautiful clothing with lots of variety and lovely staff”

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(POS) - Posted 2 months ago

“Went to French connection in medowhall and was thoroughly impressed with the clothes and the helpfulness of the staff. Only improvement I would say it needed is the attention to what’s on the rails. There were a lot of damaged and dirty clothes”

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(POS) - Posted 2 months ago

“I found the French Connection website super easy to navigate and it goes without saying quality products too - oops ,there ya go, I said it. My items always arrive within the specified time frame.”

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(Online) - Posted 2 months ago

“Quality products .. very satisfied with all the ones I ordered. also arrived on time .”

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(Online) - Posted 2 months ago

“I have loved French Connection since my youth when I used to save up to shop in St. Anne's Square in Manchester where you had a shop. One of my treasured pieces from then was a pair of flowing culottes with a floral pattern in rich colours. A big treat and much admired. I still love F.C. at 70 - Me - not your brand!! Timeless pieces of exceptional quality and elegance. Keep doing what you do so well and thank you!”

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(Online) - Posted 2 months ago

French Connection is rated 4.8 based on 3,102 reviews