French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,127 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,127 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Great customer service and I really like the dress I picked out”

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(POS) - Posted 1 month ago

“Excellent store and helpful staff”

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(POS) - Posted 1 month ago

“Great product and good efficient delivery”

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(Online) - Posted 1 month ago

“Outstanding service and delivery.”

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(Online) - Posted 1 month ago

“Very friendly staff who explained returns policy clearly etc. I had my 3 year old grand daughter with me and they made her feel very welcome”

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(POS) - Posted 1 month ago

“Lovely shirt from French connection Fits really well , can be worn with jeans or trousers”

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(Online) - Posted 1 month ago

“My order was delivered very quickly and the dress I bought was beautiful and true to its description.”

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(Online) - Posted 1 month ago

“Male staff member was very helpful and suggested coordinating jacket to wear over jumpsuit”

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(POS) - Posted 1 month ago

“Every time I have been its been a good experience.”

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(POS) - Posted 1 month ago

“The store in Princes square in Glasgow had a good range of stock including stuff us oldies could wear. The quality is always good in the shop and the prices are competitive. Pleasant staff with good customer engagement skills.”

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(POS) - Posted 1 month ago

“Love the clothes”

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(POS) - Posted 1 month ago

“Fab shop. Plenty of variety and good quality”

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(POS) - Posted 1 month ago

“Shop is nice and bright .Salespeople are very helpful ,”

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(POS) - Posted 1 month ago

“Staff in Shrewsbury store were so helpful and giving me styling tips. I love my new dress and tops. I got them in the sale so even better!”

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(POS) - Posted 1 month ago

“Store clean and clothes well displayed. Staff helpful”

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(POS) - Posted 1 month ago

“Bought a beautiful top the material is so soft and the garment is finished to such a high standard The washing instructions were spot on love it”

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(POS) - Posted 1 month ago

“Lovely range of clothing”

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(POS) - Posted 1 month ago

“Really high quality clothing at reasonable price. Store staff always really helpful too.”

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(POS) - Posted 1 month ago

“French Connection seems to be a rare company offering quality garments at a good price . The value offering is great .”

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(POS) - Posted 1 month ago

“French Connection outlet in Banbridge Boulevard is a well stocked shop with friendly and helpful staff”

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(POS) - Posted 1 month ago

French Connection is rated 4.8 based on 2,127 reviews