French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,129 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,129 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“The shopping experience was very pleasant. The store environment is calm and spacious which gives an enjoyable shopping experience. The offers on in store were great and I found 2 items of clothing to purchase.”

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(POS) - Posted 1 month ago

“Love the clothing choices and prices!!”

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(POS) - Posted 1 month ago

“We always visit the Chester shop , we have been buying clothes from here for quite a few years now and the experience is excellent. The staff are wonderful and friendly. It's always a pleasure.”

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(POS) - Posted 1 month ago

“Fast delivery and good quality - speedy return”

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(Online) - Posted 1 month ago

“Fabulous clothes and excellent staff”

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(Online) - Posted 1 month ago

“Good store layout Great”

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(POS) - Posted 1 month ago

“Fair price good quality stylish and versatile clothes love F C”

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(POS) - Posted 1 month ago

“Friendly and helpful employees made for a very enjoyable shopping experience!”

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(POS) - Posted 1 month ago

“Beautiful clothes and the shops are well presented”

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(POS) - Posted 1 month ago

“Ordered goods delivered promptly quality as expected 👍”

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(Online) - Posted 1 month ago

“Found a fab dress for a Florence summer wedding but it was just too small - French Connection, always too small!”

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(Online) - Posted 1 month ago

“Nice selection of outfits was just a bit disappointed no one was at the fitting room to help with a different size, but the staff at the till were courteous and friendly”

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(POS) - Posted 1 month ago

“The staff at French Connection in Meadowhall are very friendly and very helpful if you are unsure about an item . Always there to help you .”

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(POS) - Posted 1 month ago

“Wonderful staff, helpful and a pleasant shop feel. First time visiting”

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(POS) - Posted 1 month ago

“Great service at the Shrewsbury shop!”

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(POS) - Posted 1 month ago

“Love my 2 dresses that I got from the o2...put one on straight away”

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(POS) - Posted 1 month ago

“I love shopping in your stores clothes are so nice . Staff are always very friendly and helpful . I find the lay out in store makes it easy to see everything unlike a lot of shops . Will continue to buy French connection as price & quality are first class . From a very happy shopper .”

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(POS) - Posted 1 month ago

“I love FC and the range of styles and sizes available. I also appreciate the prompt delivery and ongoing communication. However, I found accessing the website difficult as I couldn’t enter my order number to enable me to generate a return label. I did get one by contacting customer service.please consider enclosing a return label.”

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(Online) - Posted 1 month ago

“Lovely friendly staff… but not ‘in your face’ which is very welcome. Always quality clothes … which means a purchase is always made!!”

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(POS) - Posted 1 month ago

“Love French connection Livingstone staff are so helpful and friendly.”

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(POS) - Posted 1 month ago

French Connection is rated 4.8 based on 2,129 reviews