French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.78

4.8 Rating 1,406 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 1,406 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Easy to use website, items exactly as pictured, good communication and delivery excellent”

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(Online) - Posted 2 months ago

“Great clothes at very reasonable prices, and always a good sale”

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(Online) - Posted 2 months ago

“I recently started browsing their website and I absolutely fell in love with it. I would say that their sizes are true to fit, great options for both casual and formal outfits alike. They are good quality and not overly expensive compared to other shops. Love it so far!”

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(Online) - Posted 2 months ago

“Excellent quality. Sizing consistent. Something for everyone.”

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(Online) - Posted 2 months ago

“Ordering from French Connection was very easy & I find their website simple to navigate. Great photos of the clothing & product details. I haven’t used the return service so am unable to comment regarding that. In store I’ve found the staff to be extremely friendly & helpful”

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(Online) - Posted 2 months ago

“Good quality clothes, good value, staff always helpful.”

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(Online) - Posted 2 months ago

“I love the clean styles and fit of the clothes”

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(POS) - Posted 2 months ago

“As always very nice garments .Good fit and nice fabric too”

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(Online) - Posted 2 months ago

“FC are always happy to help with any issues.Fast response and they try every solution possible to resolve my issues.You go above and Beyond other companies in keeping your customers happy,informed and happy.Thank You FC for resolving my issue and keeping me informed all the way.”

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(Online) - Posted 2 months ago

“They were very quick to reply when I had a small problem and I buy their tops which I find very good quality.”

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(Online) - Posted 2 months ago

“Friendly helpful staff in the Brighton store”

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(Online) - Posted 2 months ago

“Always love the clothes Perfect 👌”

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(POS) - Posted 2 months ago

“Like the shop at meadowhall. Well set out plenty of space. The staff are very nice.polite and helpful.”

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(POS) - Posted 2 months ago

“Very good customer service, always answer phone quickly and helpful .”

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(Online) - Posted 2 months ago

“Great quality, beautiful styles, prompt delivery.”

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(Online) - Posted 2 months ago

“Really friendly staff informed us of all the offers available and some great items available at good prices at the outlet.”

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(POS) - Posted 2 months ago

“The ordering was easy and the delivery great. The only thing I would suggest, the returns made a lot simpler. Either a better explanation how to return,returns label,and a contact number which I couldn’t see on the dispatch form.”

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(Online) - Posted 2 months ago

“I popped in to have a browse as saw some shorts I liked from the doorway. After viewing them and the feel of them I tried them on. I liked them so much I brought both colours. Great friendly service too. Always like the outlet at Ashford as you never know what you are going to find.”

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(POS) - Posted 2 months ago

“First purchase on line from French Connection , a positive experience all round . Thank you”

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(Online) - Posted 2 months ago

“Delighted with my item, reduced in the sale so a good price and delivered really quickly”

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(Online) - Posted 2 months ago

French Connection is rated 4.8 based on 1,406 reviews