French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,102 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,102 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“The clothes are not only trendy but the quality is always good and meet the expectations. They need to now become the trendsetter and be more visible on social media..”

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(POS) - Posted 2 months ago

“Nice store but didn't have a great range of sizes”

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(POS) - Posted 2 months ago

“Always welcoming in store, great value for money and excellent quality”

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(POS) - Posted 2 months ago

“Good quality products a little expensive but not in the outlet store. Store has a good layout. Clothing is sometimes a little edgy which is good”

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(POS) - Posted 2 months ago

“I had a really lovely experience shopping at the French Connection store in Chester. The staff were incredibly friendly, welcoming and helpful, which made the whole experience so enjoyable. In particular, I’d like to mention the gentleman who helped me choose two tops for my husband. He was so patient, knowledgeable and genuinely helpful, offering great advice and helping me make the right choice. His customer service was excellent and really stood out. It’s so refreshing to receive this level of personal service. Thank you to the whole team, and especially to the gentleman who assisted me — I’ll definitely be returning!”

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(POS) - Posted 2 months ago

“Just bought a couple of classic style basics in the sale, lovely fabric and quality, so comfortable to wear. Dressed up, or casual I felt like I’d fit in at any venue.”

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(POS) - Posted 2 months ago

“Had a great experience shopping here, they have such a lovely range”

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(POS) - Posted 2 months ago

“Great quality and always true to size - my wardrobe would be empty without this brand”

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(Online) - Posted 2 months ago

“Great selection of clothes. Fantastic help from staff. Extremely happy with my purchases.”

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(POS) - Posted 2 months ago

“Visited your store in the Swindon Outlet Very helpful and lovely staff member sorry didn’t get her name”

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(POS) - Posted 2 months ago

“Well made dress. Reasonable quality.”

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(Online) - Posted 2 months ago

“Great looking clothes, good quality and even better prices as I managed to buy during the sales. Really please with my purchases. Good quick delivery and a quuck and easy returns process.”

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(Online) - Posted 2 months ago

“Have always loved the French Connection style from my youth. Great quality, superb style and the 'try before you buy' really secures my choices.”

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(Online) - Posted 2 months ago

“Staff very helpful and friendly”

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(POS) - Posted 2 months ago

“Store was well presented & clean. Staff were attentive & friendly. Good choice of clothes & excellent value for money & offers”

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(POS) - Posted 2 months ago

“This jacket is lovely”

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(Online) - Posted 2 months ago

“Excellent online customer service”

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(Online) - Posted 2 months ago

“Lovely clothes and lovely staff .A pleasure to visit”

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(POS) - Posted 2 months ago

“Quality clothing and great staff”

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(POS) - Posted 2 months ago

“When in the shop the clothing was well categorised and very easy to find. I thought that the quality of the merchandise was extremely good even though the styles were not always to my specific tastes, however the staff were extremely helpful in checking stock for the sizing I needed - overall a good shopping experience.”

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(POS) - Posted 2 months ago

French Connection is rated 4.8 based on 3,102 reviews