French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.74

4.7 Rating 827 Reviews

95 %

of reviewers recommend French Connection

4.7

Based on 827 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Bought a great t shirt in the sale as a gift for a friend - my only criticism is that the markdown was written in red pen on the price tag - it would be nice to be able to remove the price to give it as a gift.”

Helpful Report

(POS) - Posted 2 months ago

“Amaziong experience and the staff were delightful. It's always refreshing going into a French Connection as the clothes are fantastic and the staff really care about what they do which can be rare in clothes shops now days. Well done French Connection and keep up with the good things that make you special!”

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(POS) - Posted 2 months ago

“I visited the outlet store in Cannock recently and bought a dress for my daughter’s wedding. The staff were very helpful and friendly throughout my visit and purchase. Lovely dress as well! Thank you”

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(POS) - Posted 2 months ago

“Great service, products and prices”

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(POS) - Posted 2 months ago

“I love my local French Connection store in Glasgow. Staff are super helpful and friendly. I never go into town without popping in. I really like online too. There are many lines that are not in store. Only slight complaint is the length of time for delivery. No buying a short notice outfit.”

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(POS) - Posted 2 months ago

“The products are well made and good quality with some unusual designs. The sales are very good. Staff at Sheffield Meadowhall store are helpful and friendly.”

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(POS) - Posted 2 months ago

“The lady serving me at the Bridgend outlet was extremely rude. They had marked the wrong prices on the items so when I was checking out I was confused by the price. She was abrupt in saying no that was the correct price. No apology for the error, very unfriendly.”

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(POS) - Posted 2 months ago

French Connection is rated 4.7 based on 827 reviews