French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,685 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,685 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Everything I have purchased from french connection has fitted me perfectly.. Unlike other brands which I struggle to purchase from because of this issue.. thank you 🙏”

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(POS) - Posted 2 months ago

“Love love love your clothes. They are so classy and fit so well. The staff in the store are always so helpful. I travel over an hour just to go the your store. Thank you x”

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(POS) - Posted 2 months ago

“Excellent service, very fast and efficient at the tills. Great quality clothes and fit”

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(POS) - Posted 2 months ago

“Excellent customer service and great quality clothing. The staff were welcoming and helpful, and the shopping experience was enjoyable. As usual !”

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(POS) - Posted 2 months ago

“I really like French Connection. The clothes are stylish, good quality, and a great price during the sales. I've found that my size usually fits well, and overall it's a brand I'm happy to buy from again.”

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(POS) - Posted 2 months ago

“The sales girl was very helpful and efficient. The shop was clean and tidy and all clothes were displayed well.”

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(POS) - Posted 2 months ago

“Staff were very helpful”

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(POS) - Posted 2 months ago

“Ibought a lovely dress fits perfectly lovely design polite service”

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(POS) - Posted 2 months ago

“Well layed out store quality clothes excellent prices”

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(POS) - Posted 2 months ago

“Clothes selection very well laid out and excellent customer service”

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(POS) - Posted 2 months ago

“Bought a lovely cream laced shirt. Quality is excellent. There were a lot of lovely clothes in the store. Staff were very pleasant and welcoming.”

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(POS) - Posted 2 months ago

“Very good staff and shopping experience”

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(POS) - Posted 2 months ago

“Shop assstant very helpful”

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(POS) - Posted 2 months ago

“Purchased a polo shirt. The quality and fitting is very good. Value for money buy. Would definitely recommend others”

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(POS) - Posted 2 months ago

“My first time shopping at French Connection and it will not be the last. I was taken away with the quality and feel of the items I purchased, love wearing them and it has become one of my go outlets.”

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(POS) - Posted 2 months ago

“It’s my go to shop ! Love it 🥰”

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(POS) - Posted 2 months ago

“Unique good quality clothing. Love the Krista lace knit bomber jacket I got it feels bespoke and unique. The crepe light collard tie waist top is also usual and in my favourite colour.”

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(POS) - Posted 2 months ago

“Stylish but classic clothes which I’ve been wearing for decades”

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(POS) - Posted 2 months ago

“The Swindon store was clean and tidy and staff friendly and professional”

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(POS) - Posted 2 months ago

“Glad to help. My experience has not been very satisfactory I purchased a dress but due to it’s length had to return it hoped I could shorten it but looked difficult on return within two weeks as advised I was not able to obtain refund only credit note. Nothing in store suitable for me as I am 81 years fashion not for me. Now grandaughers party looming and no dress. Manager in store not helpful at all refused my refund as policy not helpful to me. No dress only credit note.”

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(POS) - Posted 2 months ago

French Connection is rated 4.8 based on 2,685 reviews