French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,131 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,131 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“We had a positive experience of French Connection, Chester City. Staff were helpful and friendly. The product was well designed and made.”

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(POS) - Posted 1 month ago

“Always love shopping at French Collection, beautiful stylish clothes for all tastes The staff are so helpful and friendly especially the Tunbridge Wells branch, the girls are real gems”

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(POS) - Posted 1 month ago

“French connection was a well set out comfortable store with goods pleasingly displayed to clearly see,examine,try on and purdpchase. The staff were helpful friendly,knowledgable about sizes and products and were professional.”

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(POS) - Posted 1 month ago

“Great staff. Friendly and helpful.”

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(POS) - Posted 1 month ago

“Great products , great prices and great staff”

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(POS) - Posted 1 month ago

“Great choice of clothes & sizing. I was looking for summer dresses & was delighted to find 2 that I liked. Pricing was great too. Changing rooms were good size for trying things on.”

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(POS) - Posted 1 month ago

“Lovely items, something a little bit different but still so easy to wear.”

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(POS) - Posted 1 month ago

“Very kind & helpful staff. My husband cannot do stairs & clothes were brought to ladies change room. We were delighted with our purchases.”

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(POS) - Posted 1 month ago

“Great deals and excellent friendly service. A wide choice of styles and sizes. Decent sized fitting rooms with good lighting.”

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(POS) - Posted 1 month ago

“Love the store in Meadowhall, always friendly helpful service and a good choice of clothing.”

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(POS) - Posted 1 month ago

“Excellent shop in Shrewsbury. Lots of beautiful clothes to chose from . Excellent service from staff in a busy shop. Nothing was too much trouble and they were very polite and happy and smiling. Will go again”

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(POS) - Posted 1 month ago

“Lovely clothes in beautiful materials at fair prices. My partner found a beautiful dress but the zip would not pass where the material changed from a thin material to much thicker.. a real shame because it had a lovely shape to it.”

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(POS) - Posted 1 month ago

“Great clothing range. Good quality, friendly staff.”

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(POS) - Posted 1 month ago

“Excellent products, great choice and fabulous quality for the price at retail outlet”

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(POS) - Posted 1 month ago

“Always a great experience at French connection, staff so friendly and helpful. Always love the quality of the clothes.”

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(POS) - Posted 1 month ago

“Love the quality and variety of clothes you sell. The designs and materials are always in fashion and I will always keep buying French Connection clothes.,well done”

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(POS) - Posted 1 month ago

“The shop was set out well, not too cluttered, really well made clothing that all feel like lovely material. Staff friendly and well dressed.”

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(POS) - Posted 1 month ago

“Very good quality clothes and the staff are always friendly and courteous when I have been in the shop and bought clothes.”

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(POS) - Posted 1 month ago

“Found a lovely jacket at French connection for a reasonable price. Saw it and said let me have a look around O2 first in Greenwich and couldn’t find anything that nice at the same price.”

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(POS) - Posted 1 month ago

“I really liked the store and the prices.”

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(POS) - Posted 1 month ago

French Connection is rated 4.8 based on 2,131 reviews