French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 3,106 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 3,106 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Lovely clothes, lovely staff. Excellent quality of clothes and the staff in the Glasgow shop are so helpful without being pushy”

Helpful Report

(POS) - Posted 2 months ago

“I think French Connextion offers a great range, and I have a lot of this brand in my wardrobe which I wear continuously. I have several tops that are the same but in different colours and they come with me on holiday every year. Sales offer great bargains. Everything is well made, great value and it is my go to place.”

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(Online) - Posted 2 months ago

“Fantastic shopping experience at the Meadowhall Store. Such lovely staff who were happy to give advice. Some great pieces in store - love my new trousers and t shirts.”

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(POS) - Posted 2 months ago

“Helpful customer service. Beautiful garment well made lovely fit. Good price.”

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(POS) - Posted 2 months ago

“Nice products and very good shipping, also nice system if you only want to try!”

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(Online) - Posted 2 months ago

“A young assistant, who recently started employment at FC in Brighton, was 10 out of 10. All the credit goes out to him. I’m not sure his name tho. I wish he remains working there for foreseeable future. He is a great asset to the FC crew.”

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(Online) - Posted 2 months ago

“Good selection of clothing”

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(Online) - Posted 2 months ago

“Items are good quality and well made”

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(Online) - Posted 2 months ago

“Lovely quality dresses. Delivered when expected. Refunded quickly & keep informed”

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(Online) - Posted 2 months ago

“I love the tops I bought, pity the online delivery to Spain takes so long but apart from that perfect”

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(Online) - Posted 2 months ago

“Love French connection clothes. The quality is always good and so easy to order online.”

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(Online) - Posted 2 months ago

“easy free return which is much better than other competitors such as Other Stories, and l like the design, which makes women more feminine but no compromising to comfort.”

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(Online) - Posted 2 months ago

“Lovely staff at the Cannock branch will be visiting again soon.”

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(POS) - Posted 2 months ago

“The staff in the shop in Bath were very helpful in setting up the delivery of my shirt. It was a duplicate shirt as I like the first one so much, but being white I am sure at some point i will drop something on it!”

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(Online) - Posted 2 months ago

“Staff were very helpful as the top is was after wasn't in the shop in my size The staff ordered it for me online”

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(Online) - Posted 2 months ago

“An on trend fashion company. I love their use of clean sharp lines and detail.”

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(Online) - Posted 2 months ago

“The girl that served me was really helpful”

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(POS) - Posted 2 months ago

“Great purchase”

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(Online) - Posted 2 months ago

“Great dress, well made and priced. Lovely material and style”

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(POS) - Posted 2 months ago

“Friendly attentive staff. Well arranged store”

Helpful Report

(POS) - Posted 2 months ago

French Connection is rated 4.8 based on 3,106 reviews