French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.81

4.8 Rating 2,685 Reviews

97 %

of reviewers recommend French Connection

4.8

Based on 2,685 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order came through , returned , refunded . Ordered different size kept - lovely dress .”

Helpful Report

(Online) - Posted 2 months ago

“Looking for 2 dresses but their was only one available in store. They kindly ordered 2 online for me delivered to my home next day, they are beautiful. Spot on service and quality of goods.”

Helpful Report

(Online) - Posted 2 months ago

“Very helpful staff, found what i was looking for in the storeroom”

Helpful Report

(POS) - Posted 2 months ago

“Excellent choice of clothing, and very proffesional and friendly staff.”

Helpful Report

(POS) - Posted 2 months ago

“Great service from both the online option and the Bath store in particular.”

Helpful Report

(Online) - Posted 2 months ago

“Love the quality of the clothes, friendly and helpful staff. Good retail therapy experience - what's not to like.😄”

Helpful Report

(POS) - Posted 2 months ago

“Excellent range of products, lovely fabrics and styling, very friendly and helpful staff!”

Helpful Report

(POS) - Posted 2 months ago

“I have bought quite a number of items from French Connection and have always been delighted with each purchase. I have bought online and instore. Easy process online and when visiting a store have always found staff to be friendly and helpful. Never had any problem. Love French Connection clothing and so does my husband.”

Helpful Report

(POS) - Posted 2 months ago

“Great location and brilliant staff always”

Helpful Report

(POS) - Posted 2 months ago

“We visited the French Connection store in the Cotswold Shopping Outlet and thought it was well run with very good staff and a good range of clothes for both women and men.”

Helpful Report

(POS) - Posted 2 months ago

“Bought 3 lovely dresses which fits me well and the quality seems really good. One of them I wear on a wedding in September.”

Helpful Report

(Online) - Posted 2 months ago

“Great staff in Tunbridge Wells store, very accommodating”

Helpful Report

(POS) - Posted 2 months ago

“Purchased 2 dresses , lovely quality , the fit is true to size , have bought French Connection clothes for years , never a bad purchase.”

Helpful Report

(Online) - Posted 2 months ago

“Perfect shopping experience. Very polite and knowledgeable staff. A seamless transaction.”

Helpful Report

(POS) - Posted 2 months ago

“very nice designs and fabrics and a good price point.”

Helpful Report

(Online) - Posted 2 months ago

“Loved the quality and the fit of clothes”

Helpful Report

(POS) - Posted 2 months ago

“Very poor service when returning items and the description on the website of items was not accurate”

Helpful Report

(Online) - Posted 2 months ago

“Colours, styles, all spot on”

Helpful Report

(Online) - Posted 2 months ago

“Always friendly service and a good selection of beautiful clothes”

Helpful Report

(POS) - Posted 2 months ago

“The dress fits me well”

Helpful Report

(Online) - Posted 2 months ago

French Connection is rated 4.8 based on 2,685 reviews