French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,119 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,119 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Best quality ever”

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(POS) - Posted 2 weeks ago

“Having stopped buying FC over 20 years ago, my wife and I decided to go into the BVrighton store when on a weekend break and what a surprise we had - great stock of the right quality and amazing prices. Bang for yoru buck was unreal and I was so pleased that I returned to the brand which I loved all those years ago. My purchase was several shirts and a dress for my wife. The customer service in the Brighton store was of the highest level too - AAA”

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(POS) - Posted 2 weeks ago

“I love FC airs affordable quality and always happy with my purchase”

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(POS) - Posted 2 weeks ago

“Staff were very helpful and polite”

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(POS) - Posted 2 weeks ago

“I have to say that French Connection has become one of my favorite brands for men’s clothing. What impressed me first was the fit – the clothes are tailored really well without feeling too tight or restrictive. I also like that the style is clean, modern, and timeless. Their pieces are easy to wear, whether it’s for everyday use or a more dressed-up occasion. The quality is excellent too. The fabrics feel premium, and the clothes keep their shape and look great even after multiple washes, which tells me they’re made to last. What stands out the most to me is how French Connection combines great design, comfort, and quality at a very reasonable price. That’s not something you find every day. For me, French Connection is a brand I genuinely recommend. If you’re looking for stylish, well-made men’s clothing with a modern yet classic look, it’s definitely worth checking out. I couldn’t be happier with my experience.”

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(POS) - Posted 2 weeks ago

“The staff in Shrewsbury were really helpful, offered to order a size for me stating next working day delivery but, having already waited 4 working days, I chased and have been told my order is on standard delivery and wil be up to 10 working days. I'm disappointed as the item was for a party this weekend.”

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(POS) - Posted 2 weeks ago

“The shop was very well set out with lots of space to browse . The staff were excellent and couldn’t do enough got you. Dulcie the member of staff looking after customers in changing room was lovely and helpful to. The quality of the blouses i bought were brilliant and I can’t wait to wear them .”

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(POS) - Posted 2 weeks ago

“It was such a pleasure to visit a FC, which I hadn't done for quite some time. I was impressed by the quality of the clothing at an affordable price, especially because sales are on, but absolutely loving my purchases, and they are a bit different in style to other brands, so it's reignited my interest - will definitely be going back soon.”

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(POS) - Posted 2 weeks ago

“Brilliant brand. The quality is amazing.”

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(POS) - Posted 2 weeks ago

“Good quality clothes at excellent prices. I am always provided with excellent customer service even if I don't make a purchase.”

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(POS) - Posted 2 weeks ago

“I have been so pleased with my purchases fit lovely good quality Staff are very helpful and friendly”

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(POS) - Posted 2 weeks ago

“Absolutely beautiful dresses. Mutilple options to choose from. Great costumer service.”

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(POS) - Posted 2 weeks ago

“Great selection of cloth at greater prices!”

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(POS) - Posted 2 weeks ago

“French Connection for me are separates ....bought really fun blouse all crustaceans, fish ect bright colours on pale pink .... Very pretty dresses but always too long”

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(Online) - Posted 2 weeks ago

“The Chester store has really friendly staff and always helpful”

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(POS) - Posted 2 weeks ago

“I love my French Connection clothing. It is pretty, easy to wear, comfortable and can be dressed up or down.”

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(POS) - Posted 2 weeks ago

“Went to the outlet and as their first year anniversary I was offered prosecco and cake. All staff very helpful & friendly. Bright well.laid out store”

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(POS) - Posted 2 weeks ago

“THE STAFF WERE VERY FRIENDLY AND THE STORE WAS VERY APPEALING AND A JOY TO SHOP IN”

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(POS) - Posted 2 weeks ago

“Staff are always lovely and helpful in my local shop”

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(POS) - Posted 2 weeks ago

“The product I bought was excellent. Good quality and nice fit. Very impressed.”

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(POS) - Posted 2 weeks ago

French Connection is rated 4.8 based on 2,119 reviews