French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.74

4.7 Rating 823 Reviews

95 %

of reviewers recommend French Connection

4.7

Based on 823 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First purchase from Gretna shop, quality product, excellent staff assistance. Very happy customer”

Helpful Report

(POS) - Posted 3 weeks ago

“Lovely choice of clothing and friendly helpful staff... thank you!”

Helpful Report

(POS) - Posted 3 weeks ago

“Great Company with excellent customer service skills.”

Helpful Report

(Online) - Posted 3 weeks ago

“Great products, but the inability to be able to return items in disappointing”

Helpful Report

(POS) - Posted 3 weeks ago

“The clothing was nice but the service was poor. I felt like an inconvenience being in the store.”

Helpful Report

(POS) - Posted 3 weeks ago

“Bought a sale item jacket. Great value, friendly staff.”

Helpful Report

(POS) - Posted 3 weeks ago

“Great selection of clothing, really friendly staff and clothing of high quality!”

Helpful Report

(POS) - Posted 3 weeks ago

“Very friendly service, good displays. Some displays slightly fragile… but overall great experience”

Helpful Report

(POS) - Posted 3 weeks ago

“helpful staff and friendly”

Helpful Report

(POS) - Posted 3 weeks ago

“I shopped at the Cheshire Oaks store and even though they're generally selling items slightly out of season, they have the most up-to-date outfits also with a fresh new look to the shop. The prices are very fair in relation to quality and those that are in the sale are even better value for money. Great experience with staff also adds to the shopping experience.”

Helpful Report

(POS) - Posted 3 weeks ago

“I hadn’t been into French Connection for years - I used to shop there regularly back in my youth - but decided to go there and see what they had. I’m glad I did as the quality is very good and suitable for all ages.”

Helpful Report

(Online) - Posted 3 weeks ago

“The staff at FC Mccarther Glen were brilliant. Nothing too much trouble, helpful efficient and always with a smile. Quality at great sale prices too.”

Helpful Report

(POS) - Posted 3 weeks ago

“Staff friendly and helpful”

Helpful Report

(POS) - Posted 3 weeks ago

“Found clothes to be very good quality and great for statement pieces”

Helpful Report

(Online) - Posted 3 weeks ago

“Great customer service and products.”

Helpful Report

(POS) - Posted 3 weeks ago

“Good choice of clothes but mainly aimed for younger generation than myself. However love their jeans.”

Helpful Report

(Online) - Posted 3 weeks ago

“If I wish for something stylish that will make me feel elegant and sophisticated, I shop at French Connection. I know that their styles are on-trend but classic and well-tailored at the same time. The quality is always high, the materials are always of high quality but the style is their pinnacle.”

Helpful Report

(Online) - Posted 3 weeks ago

“Good quality products which fit well”

Helpful Report

(POS) - Posted 3 weeks ago

“Great products and friendly staff”

Helpful Report

(POS) - Posted 3 weeks ago

“Great shop, clean and tidy. Super friendly service. The colleague was helpful when asking for opinions.”

Helpful Report

(POS) - Posted 3 weeks ago

French Connection is rated 4.7 based on 823 reviews