French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.74

4.7 Rating 823 Reviews

95 %

of reviewers recommend French Connection

4.7

Based on 823 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

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“Great staff & service.Good quality product.”

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(POS) - Posted 2 weeks ago

“I'll allways buy off French connection at this price £5 for 1 shower gel and 1 deodorant.”

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(Online) - Posted 2 weeks ago

“Staff are always pleasant and very helpful”

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(POS) - Posted 2 weeks ago

“Friendly helpful staff. Good quality product line.”

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(POS) - Posted 2 weeks ago

“Gorgeous choice of clothing for the summer, staff very helpful.”

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(POS) - Posted 2 weeks ago

“Visted Gretna store, friendly staff, good selection”

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(POS) - Posted 2 weeks ago

“I didn't get 30% off where it clearly says. It was a waste of time for a simple exchange. The lady does not have a clue what or how to do simple maths.”

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(POS) - Posted 2 weeks ago

“I always enjoy browsing & can never resist ordering its very fast well packaged delivery & excellent easy returns with refunds in the bank straight away.”

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(Online) - Posted 2 weeks ago

“I’ve been a regular customer of French Connection for years, but this was the first time I decided to make a purchase online. It turns out this company never disappoints. My order arrived on time, beautifully packaged, and the workmanship and finish of the items are of the highest quality. Everything feels premium, well‑made, and exactly as described. I’m genuinely impressed, not disappointed in the slightest, and will absolutely continue to be a loyal customer.”

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(Online) - Posted 2 weeks ago

“Always friendly helpful staff”

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(Online) - Posted 2 weeks ago

“Great cut and comfortable material!”

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(Online) - Posted 2 weeks ago

“I’ve purchased French connection items for over 30 years. The items are excellent quality and always fashion forward from the iconic fcuk T-shirts to the classic tops. French connection have their capsule wardrobe items to the more up to date trending styles which suit not only myself at 52 but also my teenage daughters .”

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(Online) - Posted 2 weeks ago

“Pretty quick delivery and well wrapped items, without too much wasteful package. I appreciate no charge for delivery. Wish their was more homeware!”

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(Online) - Posted 2 weeks ago

“Love Love Love My purchases! Affordable, great quailty and alwaysbmake you look good!”

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(POS) - Posted 2 weeks ago

“Good quality at reasonable prices”

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(POS) - Posted 2 weeks ago

“Mam koszulkę T-shirt czarna kupiona 18 lat temu, jest w dobrym stanie, prawie nie zmieniła koloru, doskonała firma, dziękuję”

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(Online) - Posted 3 weeks ago

“Lovely shopping experience”

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(Online) - Posted 3 weeks ago

“Very well presented and spoken”

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(POS) - Posted 3 weeks ago

“Beautiful clothes. I’ve most recently bought a fine knitted dress and a recycled materials cardigan. The always have a twist to make them stand out”

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(POS) - Posted 3 weeks ago

“French Connection -East Midlands Designer Outlet. What a lovely shop 60% womens fashion, 40% mens. Fashionable, quality clothes at a reasonable price . The staff are polite and welcoming.”

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(POS) - Posted 3 weeks ago

French Connection is rated 4.7 based on 823 reviews