French Connection Reviews

Name: French Connection
Address: Second Floor, Centro 1, 39 Plender Street, London, London Borough of Camden
Rating: 4.80

4.8 Rating 2,119 Reviews

96 %

of reviewers recommend French Connection

4.8

Based on 2,119 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

French Connection 5 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality products at VERY AFFORDABLE prices”

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(POS) - Posted 1 week ago

“Fabulous customer service - happy to help when things went wrong and were straight on it to support me. 10/10”

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(Online) - Posted 1 week ago

“Gorgeous clothes bought for a special occasion.”

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(POS) - Posted 1 week ago

“Great service, fab customer service”

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(POS) - Posted 1 week ago

“Lovely staff and very helpful”

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(POS) - Posted 1 week ago

“High quality products, excellent purchase experience and prompt delivery.”

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(Online) - Posted 1 week ago

“High quality clothing, easy to navigate website and speedy delivery.”

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(Online) - Posted 1 week ago

“Stylish, modern and good price range.”

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(POS) - Posted 1 week ago

“Always visit the outlet shops which have a great choice at fab prices. Will definitely recommend.”

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(POS) - Posted 1 week ago

“Great customer service and quick delivery time. The quality of their clothes is always high.”

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(Online) - Posted 1 week ago

“I shopped at the French Connection store in Glasgow and it was a pleasure for myself and my sister. The staff were so helpful and friendly. We both love the quality and finish of the shirts/tops”

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(POS) - Posted 1 week ago

“Quality and beautiful selection of clothing”

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(Online) - Posted 1 week ago

“Love love love my blue jumpsuit perfect for an upcoming wedding customer service excellent”

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(Online) - Posted 1 week ago

“Very good quality clothing”

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(Online) - Posted 1 week ago

“Love French Connection clothing 😍 Great quality and highly fashionable. Fast and informed delivery.”

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(Online) - Posted 1 week ago

“I just love French construction clothes, beautiful made”

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(Online) - Posted 1 week ago

“The staff in the Chester branch are so helpful”

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(POS) - Posted 1 week ago

“I have never shopped here before but the clothing is top rate and service is second to none! Staff extremely helpful and friendly. Will definitely be back!”

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(POS) - Posted 1 week ago

“Very good clothing in store and excellent customer service.”

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(POS) - Posted 1 week ago

“The young shop assistant was amazing and friendly she went above and beyond for us to make shopping a wonderful experience.”

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(POS) - Posted 1 week ago

French Connection is rated 4.8 based on 2,119 reviews