Forces Uniform and Kit Reviews

Name: Forces Uniform and Kit
Rating: 4.68

4.7 Rating 493 Reviews

92 %

of reviewers recommend Forces Uniform and Kit

4.7

Based on 493 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01202 590762

Email:

support@gisurplus.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A brilliant company providing excellent service and so sad it’s closing”

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Posted 2 months ago

“Excellent service. All goods (i ordered 4 items ) delivered safely and in really good condition. I've bought from fu- kit before and the quality of the goods and delivery has always been great. Sorry they're closing”

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Posted 2 months ago

“Very impressed with how quickly my order was processed and how quickly it was dispatched and received to my home in North Belfast. All the items i received were as described in the descriptions and the quality all excellent. Whilst there is a surplus shop almost local to me, the prices at Forces Uniform & Kit are far cheaper for much the same items in my local shop. I've no hesitation in recommending Forces Uniform & Kit and will be sure to return as a customer as soon as.”

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Posted 3 months ago

“Ordered a pair of S-Grade boots that arrived mouldy. When I sent high quality photos of the issue, there was no dispute from the company over their condition, I was simply told by the General Manager that this was acceptable due to how they had been stored. My argument was that if their condition had changed during storage, then they should be re-classed to represent this. Returned for a refund and I am now out of pocket (postage both ways) over £14 for the luxury of looking at a pair of mouldy boots. I have also left a review on their product page, however it is yet to appear and only the glowing reviews are visible.”

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Posted 3 months ago

“Extremely poor communication, extremely poor delivery. Paid for next day delivery and items never arrived.”

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Posted 3 months ago

Hi - we are sorry to read your review. In the lengthy email trail we had with you, and from your messages to us, there sometimes seemed to be no relation to what we were asking you about, in your replies. Therefore, we suspect that your email provider was filtering our messages, or your SPAM filters were not allowing delivery successfully. Either way, we are of course not represented accurately by your comments, and as the majority of our customers clearly state, we do indeed do everything we can to help. You should investigate your email account we suggest, and, should you wish to see what we mean by our comments above, we would be very happy to help you in this technical matter.

Posted 3 months ago

“This is the third time I've purchased boots from these guys (grade 1), Austrian Half Lined, Swiss and now Dutch. Every pair absolutely amazing and with a good polish they're on par with my parade boots I wore back in my army days. Buy these for work as our issue boots are rubbish and I'm heavy footed. Customer service also outstanding. Cannot go wrong with boots from this company. Thanks Again!! ⭐⭐⭐⭐⭐”

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Posted 4 months ago

“Fantastic service and great prices, items purchased all in top condition. Will definately be looking in on again in future.”

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Posted 5 months ago

“I have bought a pair of altberg defender boots grade 1 but I think they were used a couple of times , briliant boots so I've ordered another pair of steel toe caps but one boot was different from it's pair but briliant customer service , replacement on its way , will recommend them 👍, thank you”

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Posted 5 months ago

“Writing review on behalf of my dad who purchased an Austrian Olive green Field Jacket. Really pleased with the jacket having been after one for a good while, absolutely loves the old dusty smell, takes him back to the 80s when every town had at least half a dozen army stores. Really happy with the product, very fast delivery.”

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Posted 6 months ago

“Purchased Haix boots and very pleased. Asked for some advice and couldn't have been more helpful. Excellent quality many thanks.”

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Posted 6 months ago

“Absolutely perfect. Small/short, fit really well, large enough to go over trousers but not baggy in the legs (5ft 8, 32" waist). Condition was excellent; they look brand new. I couldn't be happier. I emailed the sales team to check I ordered the right product. They were really friendly and helpful. 100% happy with product and service.”

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Posted 6 months ago

“Ordered a NATO flying suit - never predicted it to fit so perfectly! The sizing description is spot on, the quality of the product is brilliant. Delivery was also pretty speedy. Very happy - thank you team at Forces Uniform & Kit.”

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Posted 7 months ago

“Ordered from Japan. The response was prompt and courteous, and I can shop with confidence even overseas. Steve is very helpful. The service is very good and I can definitely recommend this store !”

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Posted 9 months ago

“Wanted the item looked totally satisfactory shop pay wouldnt use my address despite dpd delivering here many times, couldnt contact shop pay gave up on purchase absolute rubbish”

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Posted 11 months ago

Hi Alan, Thank you for taking the time to leave feedback. Would you kindly message the team at - sales@fu-kit.com They will be happy to try and resolve this issue for you. Best regards, Jay Moss

Posted 11 months ago

“These folk are remarkable. Stock is often unusual, always accurate in description, sizing info, and quality choice. Processing orders, despatch, delivery, turnaround on returns or refunds all highly efficient. Customer service friendly and helpful on queries. If there was a 6th Star they'd have it.”

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Posted 11 months ago

Golly! Thanks Gari. A sixth Star would be awesome! Spinal Tap stylee - "This goes up to six" Enjoy your items.

Posted 11 months ago

“I highly recommend you I ordered a pair of German Para boots, excellent quality and service 👌”

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Posted 11 months ago

“Really pleased with my boots fantastic condition definitely recommend them looking forward to wearing them”

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Posted 1 year ago

“I purchased a pair of Dutch Desert Boots (Meindl) which I highly recommend for quality/comfort. Unfortunately the soles started to detach on the first use, so I contacted fu-kit.com who immediately replaced! Unfortunately my spam filter keeps blocking the name, otherwise I can highly recommend the company & service :-)”

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Posted 1 year ago

Thanks Chris, enjoy your boots!

Posted 1 year ago

“Excellent quality,Perfect fit,no signs of wear. Was kept informed through out transaction, for order number. 85964. Kind Regards. Neil.”

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Posted 1 year ago

“I ordered new old stock ex police jacket and when I received it- it had multiple stains on it as it had been worn quite a few times very disappointed by the lack of checks / quality control i would like a shipping label sent to me and a full refund”

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Posted 1 year ago

Forces Uniform and Kit is rated 4.7 based on 493 reviews