“First time I had ordered from Golden Valley Plants and was delighted.. the order arrived within a matter of days .. the plant was extremely healthy and the free gift with it was a lovely gesture…wouldn’t hesitate to order from them again”
“Golden Valley sell Roses of outstanding quality. There was a minor problem with my order. But the Customer Service was prompt and second to none. The issue was resolved professionally and I cannot fault this supplier”
“Ordered 2 roses as a gift. Was very surprised how quick they came. In a gigantic box. When I opened the box I realised why. The plants were huge and in full bud, beautiful and really healthy and lush. Will definitely use you again. Thank you”
Dear William we are so sorry to hear that your plant was damaged and generally not in a good healthy state. I will email you directly to discuss this with you. Thanks for leaving honest feedback and we will endeavour to remedy this situation quickly for you.
“Tremendous service from the Team. Friendly, courteous, informed.
The bushes arrived on the day, to the minute, and were undamaged.
The roses smell, look and bloom in every way as they should! Thank you.
One very satisfied Customer .
S. J. Lloyd Davies, Newport, Gwent.”
Thank you so much for your lovely glowing review - it was a pleasure to chat with you and to aid you in your decision. We wish you all the best and so glad to hear that you are enjoying your garden and getting so much pleasure from the roses.
“In addition to the plant I ordered being in perfect condition, you went above and beyond to find the plant I wanted even though it was sold out on the website. You kept in touch at all times and the plant was delivered very quickly! I very much appreciated your kind attention.
The rose I ordered was the Rose Roxy.”
“Recently discovering your web site, I was delighted with your efficient service, my "Eye of the Tiger Rose"was a lovely sturdy plant, very well packed and promptly delivered. It is now flourishing in my garden.Having seen this plant in a neighbough's garden, new to the variety I was so pleased to find it on your web site.”
Dear Sheila, thank you so much for taking the time to leave your review. We are so delighted to hear you are happy with our new range of roses. It's exciting for us to offer new roses to our customers. They are all grown on our family run nursery here in Hereford. Enjoy your beautiful Eye of the Tiger Rose - a perfect choice for the bees!
“This was my first purchase so I was a bit concerned but the whole experience was great the packaging was brilliant and condition of the plant was great unlike some I have bought off a shopping channel in the past and please pass on a thank you to the delivery driver/company.”
“Absolutely fabulous company! I received the wrong box of plants in error and this was rectified and delivered the very next day (thank you Nicola!) stunning cottage garden plants received. I think I will be a regular customer and highly recommend Golden Valley Plants! Thank you!”
“Quality plants and excellent packaging. I ordered these day lillies on a pre order. On the allocated day, they were processed and dispatched.
Firstly the plants. I ordered 3l day lillies. The plants were healthy and strong and watered for their journey. Good quality plants that i would personally choose from a garden centre.
The packaging was excellent. Each plant in its own section in purpose built packaging. This results in zero damage and thus zero hassle. I have ordered plants from other suppliers and this packaging is the best I've encountered.
I will definitely order from Golden Valley Plants again and highly recommend them.”
Thank you so much taking the time to leave your lovely review - we choose our packaging carefully and do everything we can to help our plants arrive in superb condition. Enjoy watching your buds burst into life.