Thank you for your review. I agree that it does feel like a long time for delivery with any orders placed after 6am on Wednesdays up until Monday 6am, as these only leave us Tuesday but that is the longest it will take - 7 days. Orders placed before 6am Mondays will be with customers on the Wednesday (a 2 day delivery). We coincide these times with our DX couriers and to reduce transit time for the plants. Glad you are happy with the plant quality and thank you for taking time to review.
“The service and quality of the plants I received are incredible. This is the second time that I have made a reasonably large order and I can confidently say that the plants are second to none.
The plants are fantastically healthy and they are exactly as described, to be honest I would go so far as saying that the plants are better than described, I don't think that anyone buying from and dealing with golden valley plants will be disappointed in any way .They will be my go to nursery for any plants that I buy in the future.
As to the lady that I've spoken to in the office , she was incredibly helpful, friendly and knowledgeable and was very approachable .
I couldn't recommend golden valley plants more if I tried .”
“Plants were delivered well packaged. However they were described as in bloom, this was not the case with two out of three of the dahlias I had purchased. Needless to say I am very disappointed with my order.”
“Plants themselves were great and would easily get five stars. The delivery was very poor with plants falling out of their pots hence why only four stars given”
“I had been looking for a particular rose for a while and found it on sale with this supplier and I ordered two and some other plants. I was very pleased with the quality of the plants I received. I was sent one plant in error but when I got in touch about this my query was dealt with quickly and courteously and the correct plant was sent.”
“I regret buying roses from anywhere else before knowing about how great Golden Valley quality rose quality is, my plants arrived well packed and it was full of flowers and flower buds, I highly recommend Golden Valley to anyone wanting to buy roses, they are simply the best in the country. My pictures say it all. Love love love”
“Really helpful advice on the 'chat' facility When deciding on plants to choose. They were a birthday gift and I was assured they would arrive on time! And they did! They were were perfect and the recipient commented on the great quality of the plants!
A big thank you to all at Golden Valley Plants!”
“Recently ordered Rose's and plants ftom Golden Valley Plants. They arrived in perfect condition, very quickly. The packaging was amazing. No plastic or sellotape in sight.
Will definitely order ftom this company again.”
“I ordered a new banana palm and I was pleasantly surprised, that firstly, the plant came with more foliage that I had expected and it was in perfect condition after being well packaged for the courier. If the winter is less than kind again, I will happily use Golden Valley for my next purchase!”
“I have been so pleased with all my purchases from Golden Valley! The plants have consistently been of excellent quality. The packaging is not only eco-friendly but also cleverly designed to allow the removal of the plants without damage. I have also been delighted with the size of my purchases. I would thoroughly recommend these to gardeners both new and experienced.”
“Plants arrived in great condition and well packed, found customer help very efficient and would certainly recommend using Golden Valley as I will in the future.”
“Fantastic quality of plants, streets ahead of the big name plant sellers. Great customer service too, and I like dealing with a family business. Will definitely be a customer for life.”
