Harvey Norman PhotoCentre Reviews

Name: Harvey Norman PhotoCentre
Address: 54 Waterloo Road, Macquarie Park, 54 Waterloo Road, Macquarie Park, New South Wales
Rating: 4.23

4.2 Rating 222 Reviews

78 %

of reviewers recommend Harvey Norman PhotoCentre

4.2

Based on 222 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Harvey Norman PhotoCentre 5 star review on 1st December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately my calendars arrive damaged and had to sort the situation myself by ringing the company to arrange replacements. There has been no correspondence since my first complaint.”

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Posted 1 month ago

“I’m not happy that my local Harvey Norman store has not been able to fix their printer and I cannot even order prints to be printed elsewhere and picked up from there (Joondalup) so I have to travel a lot further to get printing done. I also still have printing outstanding sitting in my account and unable to be printed.”

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Posted 1 month ago

“I loved your service but the last two card orders I have placed have been offset and the fold not in an equal half. I really want to order again but am very disappointed that this keeps happening.”

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Posted 5 months ago

“I have been developing my photos through Harvey Norman for many years using the 6 x 4 Collage style photos. This time I developed the 6 x 4 collage photo again. Since they have updated the computers/program . It is HORRIBLE. It takes so long because of the process of the program now.”

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Posted 5 months ago

“The photos are awful (dark) and we’re not like this on the screen in the order. This also happened last time so I had them reprinted elsewhere and they were fine. Also if I put in an order to pick up, why split it? I drove all the way to get the order and found it was only half the order done. So now I will have to go back again.”

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Posted 8 months ago

“I've been making Harvey Norman photobooks for many years, and it used to be a great program, but am very disappointed in the lack of features available now - no embellishments or borders, and limited backgrounds. I've started using another website which has all these features and are better priced.”

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Posted 10 months ago

“Quality of photo on gifts poor with a an orange tinge on the photo. Order not complete despite face to face communication with store.”

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Posted 11 months ago

“Messed up my order and blamed me for the mistake...future photos will be taken else where”

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Posted 1 year ago

“I was printing many pictures and albums. I ended up uploading five or six different events albums, and paid over $400 of photos, and what photos I got printed at the start, ended up getting printed as doubles, even though I never uploaded them twice. So, I uploaded my birthday photos first, those printed, cool. Then I uploaded another events party photos, those got printed, then I uploaded another album, that album of photos never got printed, but the first two albums I uploaded got printed again!. I paid for different albums, but the photos got printed doubles of two albums, meaning the other last two albums I uploaded never got printed.”

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Posted 1 year ago

“Has been over a week store out of ink and unable to print of give estimate of when ready Would have ordered from other store if I knew wouldn’t be overnight pickup Not staff fault but …… not good enough 😩”

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Posted 1 year ago

“Constant errors. Heads cut off photos. Lost orders. Staff not trained. Manager not helpful with photos. Still have photos outstanding but told to resubmit for a third time but I have already paid for them. Kept blaming me for poor editing but I would never edit a photo to cut heads off?!”

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Posted 1 year ago

“Disappointing I have been creating photobooks for many years. The book I recently created will be the last I do using Harvey Norman. Over the years features have been removed. I had a problem with altering added text. It was extremely disappointing.”

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Posted 1 year ago

“The photos I received were darker than the photos sent in to be printed. These photos were printed for a competitions. I was only able to choose the best but doubt I will do well as they are darker that the photo sent for print. Some were so bad they couldn't be used. I re-calibrated my screen but the colours of the photos remained the same on my computer. I have been using Harvey Norman for years with product sent from the central print centre without a problem but when printed from the local Harvey Norman, it is very hit and miss. I am currently looking for a new printing company”

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Posted 1 year ago

“Although I have done several books before, the last one had problems (reloaded photos twice on a 60 page book). First time did not save. Second time made sure they were saved, but still came up saying blank pages. Inside front and back covers were blank. When I got books there were 58 of the 60 pages BLANK. Still trying to get it sorted out before guests arrive in June 24, who were to receive these gifts.”

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Posted 1 year ago

Harvey Norman PhotoCentre is rated 4.2 based on 222 reviews