HeliumFarm Reviews

3.6 Rating 207 Reviews

63 %

of reviewers recommend HeliumFarm

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3.6

Based on 207 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour

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Email:

sabrinanebulak@gmail.com

Location:

3998 Thunder Road,
San Jose
California
95110

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Please get back to normal 😭 . Please don't scam.”

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Posted 1 year ago

“Same experience as everyone, sad to say we found another ponzi scheme claiming to be a genuine investment in helium. After so many years of these, I am thinking of setting up a genuine cloud mining operation that is backed by the industrialisation of my home mining setups into a large scale to provide real genuine investment opportunity.”

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Posted 1 year ago

“Same experience as below comments. They shut it down. Mining still happening, but company shut down withdraws and communication. Very sad, they sounded good. I also spoke to Helium itself and they said they have nothing to do with this Helium Farm company and can not authenticate them... hope they have good reason for it and will recover... owerwise its my last try to these ponzy cloud miners...”

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Posted 1 year ago

“Helium Farm has cut all the communication channels with customers. The withdrawals have stopped working a few days ago. Very worrisome as it looks to be another Ponzi scheme. I have lost a good deal of money.”

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Posted 1 year ago

“I have been trying to reach support for 24 hours, which according to their own text would be available 24/7. Seems to be just empty promises”

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Posted 1 year ago

“Since the beginning everything worked perfectly, but since 2 days the sending of the Hnt to my walltet does not work anymore. I have contacted support via the e-mail address and also via the chat function, but have not yet received an answer. Unpleasant feeling. Is it perhaps a scam after all?”

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Posted 1 year ago

“In the first four weeks, everything worked as promised and really well. For 3 days now, however, it has no longer been possible to send the HNT received to my private wallet. For two other queries, the chat always responded quite quickly, but now I haven't received any response for 10 hours. I have not received a KYC request either now or in the last 5 weeks or so of working together. Unfortunately, I no longer have the same good feeling as at the beginning”

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Posted 1 year ago

“Why Chat option is not working live helium farm. I believe you guys are true , Hope for the best , that you guys get back to normal and make withdrawal payments and live chat as usual.”

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Posted 1 year ago

“Website down for over 5 days?”

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Posted 1 year ago

“I very much appreciate the friendliness of their support team's communication, I wish, however, it were matched by effectiveness when it comes to resolving issues flagged to them. Despite my continuous attempts to reach them via email or chat and the extensive response to my first review below, I haven't heard from them until this day. So I must conclude that helium farm is a shiny facade with very little substance and even less trustworthiness. The money I lost is a great nuisance, their kafkaesque way of communicating with you (you do not meet our AML standards, but we are not telling you why yet, maybe soon, but then no after all) is a real insult.”

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Posted 1 year ago

“WARNING: Looks good, but my experience (and you are starting to see this from other reviews too) is that once they have taken your money and maybe given you a bit back, they will stop making payments until you "Complete your KYC". KYC stands for Know Your Customer, and is a common practice for Banks and other legitimate financial institutions. The difference between Helium Farm and a legitimate financial institution is that legitimate financial institutions _won't *take* your money until you have completed KYC_. Helium Farm will gladly *take* your money, but then suddenly get all serious about KYC _when it's time to start *paying you back*_. This was my experience: I sent crypto and purchased a package (no KYC needed), started to get payouts, and was able to withdraw. Sent more crypto, purchased another package (again, no mention of KYC when HF is _taking_ your money). Went to withdraw a few weeks later, suddenly "no withdrawal until completed KYC". And despite having uploaded and emailed passport, bank statements, payslips, transfer receipts, over 8 weeks ago now, and followed up dozens of times, it's still not completed. Their email support no longer replies. Their chat support is very perky and responsive, probably because they're more of a sales function. As soon as you ask them about status on KYC, they say "oh for KYC you need to use email support". So, before you send money, why not do a bit of "Know Your Client" of your own: who is this company? Where are they based? What do you know about them? What happens if they decide to just take the money and run? I knew when I sent crypto to an anonymous site in Georgia (Central Europe, not US) that there was a chance it was a scam, I rolled the dice. Please be sure to consider my review carefully (and the other ones like it that are starting to appear amidst all the "ooh helium is great" type reviews). Helium itself IS a incredible concept, really exciting, however sending your money to an anonymous organization and then never getting it back, not so much. And yes, like many other reviews I was also enjoying the experience during the time I was able to withdraw. Little did I realize, the fun was soon going to stop. You've been warned!”

Helpful Report

Posted 1 year ago

We regret to inform you that we are unable to accept the documents you have submitted as they do not meet our verification standards. As a regulated entity, we are required to verify the authenticity of payments flagged for anti-money laundering (AML) purposes. Unfortunately, our partners have rejected your Know Your Customer (KYC) documentation due to concerns about their authenticity. We understand the inconvenience this may cause, but adherence to regulatory requirements is crucial in the crypto industry to ensure the security and legitimacy of all transactions. At this time, your account will remain suspended until we can resolve the issues related to the origin of the flagged transactions. We appreciate your cooperation and understanding in this matter. Please do not hesitate to reach out if you are able to provide the necessary valid documentation or if you have any questions regarding this process.

Posted 1 year ago

“I invested 870 USDT 54 Days ago , i withdraw around 620 USD Worth of HNT in just 2 months into my bitget wallet (right now HNT is at 5.5$ , otherwise my ROI would have surpassed by last week) . If HNT continue with same price , by next month . I will have around 900 USDT. So the below person who says scam , please be aware. I'm already into profit , if HNT is at 10 USD . MY BAD LUCK that hnt dropped alot due to bitcoin halving. I hope you realise it's not a scam”

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Posted 1 year ago

“WARNING - IT'S A SCAM, AND HERE'S HOW THE SCAM PLAYS OUT: 1) Nice idea, nice website, you send crypto 2) You may be able to withdrawn once or twice 3) You may be minded to buy more after successfully withdrawing 4) One day you come to withdraw, and there's a message "No more withdrawals until you complete KYC". 5) And of course, since the company is a scam, there is no KYC, just confusing UI, so-called customer support that does respond quickly, contradictory emails from support, chat support claims they can't help, email support very slow and circular. 6) Website keeps crediting your account with HNT, but since you can't withdrawn it, it's just pure fools gold. I knew when I sent crypto to an anonymous site in Georgia that there was a chance it was a scam, I rolled the dice. Warning to others: HELIUM.FARM aka HELIUMFARM.COM aka HELIUMFARM.NET IS A SCAM. THEY WILL ACCEPT YOUR CRYPTO, MAYBE EVEN GIVE SOME BACK, BUT THEN TURN OFF THE TAPS LONG BEFORE YOU GET EVEN 25% BACK. Oh, and waste a LOT of your time bouncing you getting you to submit documents, then rejecting them, then asking them to be uploaded again, then emailed, oh no, then uploaded, you bounce around between support reps while you still think you have a chance to "get your KYC completed" - they're likely just laughing at you.”

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Posted 1 year ago

We regret to inform you that we were unable to locate your account in our system. For further assistance, please reach out to us via email at mail@heliumfarm.net, including any email addresses or usernames you might have registered with us. Best regards.

Posted 1 year ago

“Muchas gracias!”

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Posted 1 year ago

“I'm happy to read that other users seem to be satisfied with helium farm. Unfortunately I cannot chime in with the enthusiasm. I bought two mining plans in January and the daily rewards come in as promised. However, I have been trying for over a month now to withdraw my rewards to my helium wallet. I submitted all the required documents for their KYC process - and nothing happened up until today. I'm politely going on their nerves on a regularly to inquire any process. I receive friendly, but unhelpful answers ("it's going to be processed very soon", "It's our KYC taking that is taking care of this"). No feedback on whether there is something wrong with the information provided, no definite answers as to when this is going to be processed. I'm afraid I have to accept that the money spent is lost.”

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Posted 1 year ago

Dear Torben, I hope this message finds you well. I understand your concerns and the eagerness to proceed smoothly with your transactions. However, I must emphasize the paramount importance of complying with Anti-Money Laundering (AML) regulations in all our operations. AML rules are not merely procedural but are foundational to ensuring the integrity and security of financial transactions. They serve to prevent financial crimes such as money laundering and terrorist financing, thereby safeguarding not only our platform but also our users and the broader financial ecosystem. Part of our commitment to AML compliance involves conducting thorough due diligence on all transactions, especially those that may appear suspicious. This process, known as Know Your Customer (KYC), is crucial for verifying the legitimacy of the funds and the identities of those involved in the transactions. It is in this context that we require valid documentation from our users. Unfortunately, as we have not received the necessary documentation from you that meets our KYC and AML criteria, we are at an impasse. Without these documents, we are unable to proceed with processing your transactions. This is not a decision we take lightly, but it is one mandated by both our internal policies and by law to ensure the safety and legality of all transactions on our platform. We understand that this may be frustrating, and we are more than willing to assist you in any way we can to navigate this process. If there are specific issues or concerns with providing the required documentation, please let us know, and we can explore possible solutions together. Our goal is to ensure a secure, transparent, and compliant transaction environment for all our users. We appreciate your understanding and cooperation in this matter and look forward to resolving this issue promptly.

Posted 1 year ago

“Ho acquistato oggi il mio secondo piano mobile. Tutto funziona bene”

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Posted 1 year ago

“First I invested in a Shared Plan, then a Mobile Plan, and finally to a Cluster Plan :) Thanks for this Helium Mining opportunity.”

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Posted 1 year ago

“HNT should pump soon again.”

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Posted 1 year ago

“Helium is recovering fast after the dip and rewards always on time :) The new ATH is coming soon”

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Posted 1 year ago

“I love Helium. I have already my shared and mobile plan and earning HNTs”

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Posted 1 year ago

HeliumFarm is rated 3.6 based on 207 reviews