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Hobbyco Pty Ltd Reviews

4.8 Rating 1,403 Reviews
96 %
of reviewers recommend Hobbyco Pty Ltd
4.8
Based on 1,403 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
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Great products, delivered quickly. Perfect.
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Posted 7 hours ago
Good and clear communication. Pick up from Rhodes was simple and efficient. Excellent staff at Rhodes.
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Posted 1 day ago
Have enjoyed shopping with Hobbyco. They were very helpful wth their information and when there was a small hiccup with a delivery they rectified it quickly. Extremely good to deal with.
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Posted 2 days ago
Quick service and no hassles 10 out 10
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Posted 3 days ago
You know you are in the the place you want to be; when the staff greet you as you walk in the door making feel welcome. You look around, there is everything you could imagine that will make your layout, RC model, model kit the very best it can be. You are drawn deeper into the store passing other hobbists equally engrossed in the art of searching out that important item or just gazing, planning, building in their minds the perfect vision. Stop; you dont think this is real. Try it for yoursellf you will know. Something special, the staff willl speak to you provide personal service in a warm friendly manner. oh and they do know the suject. Online shopping supply and delivery is excellent, great range of products, assistance can be facillitated in a timley manner as the team are very responsive to questions followed up by timely delivery of goods packed with care to ensure they arrive in the very best condition for you.
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Posted 3 days ago
Such friendly and knowledable sales staff!
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Posted 3 days ago
Shopped in store (several different stores) and Online very good service However have had no luck getting an online refund.had good support and guidance inquiring about refund from online phone calls but haven't received refund or get onto anybody at the online phone no. Since returning item over two weeks ago and over twenty attempts. Hopefully once black friday calms down I will have more success
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Posted 4 days ago
I only like buying my puzzles with Hobbyco
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Posted 4 days ago
Grabbed a couple of kits in the sales that I'd been thinking about for a few weeks. Plenty of paymnet options and very reasonable postage costs. I cant remember if I ordered late froday or on the weekend, but I had the kits in my hand before the end of the week. The were well packed and not rattling about in the box, and thats always a good sign. This is the third or forth time I've used Hobbyco as they have a wide range of model kits, decent prices even outside the sales and fast post. Happy to recommend them to others.
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Posted 4 days ago
easy to deal with, fast postage, grandson will be happy with christmas present
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Posted 4 days ago
Although the wrong item was originally shipped, the error was very quickly resolved and the correct item sent very promptly and the return postage rtefunded.
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Posted 4 days ago
I purchased a Tamiya Saint Dragon from Hobbyco as a present for Christmas. Awesome price and free postage to boot. Will be keeping an eye out for more vintage Tamiya's at good prices first from Hobbyco
Hobbyco Pty Ltd 5 star review on 9th December 2024
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Posted 4 days ago
Great service and prompt delivery..would definitely reorder
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Posted 4 days ago
Hobbyco has a great website to navigate with a lot of cool and interesting items to tickle any hobbyist's passions. I am looking forward to the person whom I purchsed the puzzle for opening their gift on Christmas to see how excited they will be for this new addition to their collection. I definitely rate their delivery time and speed and their customer service around a small delivery issue was more than excellent. All round 10s for Hobbyco.
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Posted 4 days ago
Extremely satisfied with the service that o received with placing order and delivered on time .
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Posted 4 days ago
Good prices on Gunpla and in-store pick up was smooth and saves on postage. Will definitely be back again!
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Posted 4 days ago
The speed by which Hobbyco can get kits delivered is outstanding!
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Posted 4 days ago
I bought the 1/350 USS Grissom kit online and had it click and collect to the Liverpool store and it was ready in 1 day, really easy to do. Thanks for all your help.
Hobbyco Pty Ltd 5 star review on 9th December 2024
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Posted 4 days ago
HobbyCo are reliable and deliver promptly at reasonable prices. I’ve never had a bad experience with them.
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Posted 4 days ago
Very happy with you didn't take long to dispatch my order yours sincerely MIcheal Benson
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Posted 4 days ago
Hobbyco Pty Ltd is rated 4.8 based on 1,403 reviews