Hobbyco Pty Ltd Reviews

Name: Hobbyco Pty Ltd
Address: 6, 2-4 Giffnock Avenue, Macquarie Park, New South Wales
Rating: 4.81

4.8 Rating 1,605 Reviews

96 %

of reviewers recommend Hobbyco Pty Ltd

4.8

Based on 1,605 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Hobbyco Pty Ltd 5 star review on 10th May 2025

Alfred Stewart Winrow

Hobbyco Pty Ltd 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super easy purchasing experience, and goods were recieved only a week later! :)”

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Posted 1 year ago

“Fantastic online order experience. You need more scalextric stock”

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Posted 1 year ago

“Amazing Customer Service. I won't buy Gundam and Honby Relater things elsewhere from now on.”

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Posted 1 year ago

“Arrived in good condition and one before estimated delivery date”

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Posted 1 year ago

“Reliable jigsaw puzzle delivery for a competition - received well in advance and in safe condition!”

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Posted 1 year ago

“Quick delivery”

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Posted 1 year ago

“Lots of stuff in stock I couldn't get elsewhere. Shipped and received really quickly too!”

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Posted 1 year ago

“very satisfied.....thank you”

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Posted 1 year ago

“Excellent service and great prices promt postage excellent communication Highly recommended”

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Posted 1 year ago

“The good I purchased arrived quickly & in excellent condition”

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Posted 1 year ago

“Like how quick the delivery comes”

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Posted 1 year ago

“very good service”

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Posted 1 year ago

“I have purchased many items from Hobbyco over the years. Everytime I have purchased, the item has been in stock, the price comparable if not a little better than others but dispatch/delivery has been fantastic. Sure I pay for better postage but I receive items across country within 4 days. Even when purchasing from other stores within my State or closer delivery times do not match this. Highly recommended.”

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Posted 1 year ago

“A very speedy delivery time. They have a great range of product and I am very satisfied with my order. There will be future purchases.”

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Posted 1 year ago

“Arrived promptly and my partner absolutely loved it!”

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Posted 1 year ago

“Very good to deal with, prices are very competitive. Thanks Hobbyco”

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Posted 1 year ago

“Purchased a pricey 1/35 Tamiya US 40 Ton Tank Tranporter (T35230) kit on sale for 20% off. What a bargain, I thought. Almost 4 weeks later no sign of the order & website stated they had 2 left in stock. No problems. Sent an email querying the delay & was advised they were unable to locate the stock. Again, no problem & requested back-order. Was advised I had to cancel the order & get a refund (which wasn't the point). The price was way too good to let go; but no, we can't (or won't) do that. After cancelling & getting a refund, website STILL states "Hurry! Two left in stock!" - at the FULL price, of course. I felt cheated, especially since I'm a long-term, frequent customer. After posting review, received call from gentleman who kindly explained situation & the likely error & was able to offer me same item with an extra discount. Excellent! Many thanks guys! As Arnie says, "I'll be back!". Changed from 2/5 stars to 5/5 - excellent!”

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Posted 1 year ago

“Easy to use website. my order was a pre-order ,all the info in regards to date of availability was clear and easy to find”

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Posted 1 year ago

“I've been a return customer with Hobbyco for several years and I've always been totally satisfied with their range of scale models; the prices for them and their safe, well protected packaging. Delivery times are usually good, however, they are not responsible for instances of delays in the international supply chain which effect all retailers of scale model kits.”

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Posted 1 year ago

“Great selection of products. Simple ordering process. Fast delivery - even to Darwin. All round - excellent customer experience!”

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Posted 1 year ago

Hobbyco Pty Ltd is rated 4.8 based on 1,605 reviews