Hollands Country Clothing Reviews

Name: Hollands Country Clothing
Address: William Swindells Limited, Disley Hall Farm, Corks Lane, Disley, Cheshire East
Rating: 4.71

4.7 Rating 7,696 Reviews

93 %

of reviewers recommend Hollands Country Clothing

4.7

Based on 7,696 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Hollands Country Clothing 5 star review on 29th November 2023

Robert

Anonymous // 01/01/2019

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English

“Very good service very happy customer”

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Posted 1 year ago

“Excellent customer service, easy returns and exchanges and when I made an error in postage and returned an item from a different company to them by mistake this was dealt with smoothly and efficiently with no fuss.”

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Posted 1 year ago

“Great quality clothing at a great price. Perfect outdoor clothing store.”

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Posted 1 year ago

“Unfortunately I did not receive the boots that I ordered and paid for and have been sent a totally different pair of boots. Rather disappointing that I haven’t received the boots I ordered”

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Posted 1 year ago

Hello Debra, Thank you for your feedback. I'm truly sorry to hear that you did not receive the boots you ordered and that a different pair was sent instead. This is not the experience we want for our customers and I understand how disappointing this must be for you. Please rest assured that we take these matters seriously, and your comments will help us improve our order fulfilment processes. I can see the matter has since bee resolved by our Customer Service team and a refund has been issued, we are so sorry that we couldn't get the correct item to you. Kind regards, Hollands

Posted 11 months ago

“Quick delivery package came safe.”

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Posted 1 year ago

“Excellent service, will use again.”

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Posted 1 year ago

“Thank's to Mellisa for all her help, she went above and beond with every item that i asked advise about.”

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Posted 1 year ago

“Was looking for new wellies- comforablem ones as I often wear them all day. Hollands came up during my search and after doing some checking I ordered a pair of Percussion boots. They were deliverd on time, in good condition and at a fair price. I have since had a meessage from Hollands family thanking me for my custom and giving me some history of thei business - you don't get that often!! They seem like a caring company and I would use them again - in fact I have already recommended them to a friend.”

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Posted 1 year ago

“Ordered several times from Hollands. Good value and good quality, very pleased with purchases. Very easy retuns policy which we had to use to change size of an item - no problems at all. Would highly recommend.”

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Posted 1 year ago

“I odered the Didriksons Erika Ladies Padded Waterproof Parka 3 × 1 from the sale, it was delivered promptly and is just perfect - it is already my favourite dog walking jacket!”

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Posted 1 year ago

“Bought a flat cap from Hollands. Very good quality, look and value, plus excellent value for money. Thoroughly recommended!”

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Posted 1 year ago

“Good company to deal with Competitive prices”

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Posted 1 year ago

“Quality items at a good price. These will keep me warm in the cold months. Many thanks”

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Posted 1 year ago

“Blundstone boots were ordered despatched and arrived very quickly. Great service lovely boots”

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Posted 1 year ago

“Excellent service and beautiful coat. Thank you.”

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Posted 1 year ago

“Good quality clothing Very good 👍”

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Posted 1 year ago

“Very professional company and a joy to deal with from the ordering process through to delivery.”

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Posted 1 year ago

“I can only give 4 stars because the ordering process was a bit of a shambles. I ordered several items, and then received an email to say one was out of stock and asking if I would like to proceed with the rest of the order - to which I said yes. Then nothing happened for some time in that I did not receive any notification of despatch or the items themselves, so I had to make contact again to ask what was happening, only to be told two more items were out of stock. I wonder if I had not contacted myself, how long it would have taken to the inform that two further items were out of stock. I ordered a total of 6 items and only got 3 of them, it would be helpful for you to say on the website that items are out of stock. Equally to keep customers better informed about the status of their order if something is out of stock. Having said all that the items I did receive were excellent and as expected and because I complained and asked why they hadn't been despatched, they were eventually sent and received very quickly. My husband was delighted with the shirts so we have order two more. The refunds for the out of stock items were processed quickly but I had to reply to say if I wanted a refund or something else instead. What I wanted was that the items that I should have received were actually despatched! I notice that I have been asked to review items that I didn't receive since they were out of stock.”

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Posted 1 year ago

“Always good when purchasing from Hollands. Very pleased with my jacket.”

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Posted 1 year ago

“Products are great, but the delivery is awful. 5 working days delivery for same day dispatch.”

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Posted 1 year ago

Hello, Thank you for your feedback. I am so sorry to hear you have not had a positive experience with us. All of our items have different dispatch times and multi-item orders are sent out together. one of your items was available for immediate dispatch but the other two had dispatch times, the total dispatch time for your order was 2-4 working days. However, I can see unfortunately one of the product was delayed coming into us which did result in a delay which I am so sorry about. I can see the team have issued a refund for your delivery to apologise for this delay. Thank you so much for your patience with us. If you need any further questions please let us know. Kind regards, Hollands

Posted 11 months ago

Hollands Country Clothing is rated 4.7 based on 7,696 reviews