Hollands Country Clothing Reviews

Name: Hollands Country Clothing
Address: William Swindells Limited, Disley Hall Farm, Corks Lane, Disley, Cheshire East
Rating: 4.71

4.7 Rating 7,744 Reviews

93 %

of reviewers recommend Hollands Country Clothing

4.7

Based on 7,744 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Hollands Country Clothing 5 star review on 29th November 2023

Robert

Anonymous // 01/01/2019

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English

“Very helpful when I managed to order the wrong size! Will buy from them again.”

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Posted 1 year ago

“my wife's boots were very good thanks”

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Posted 1 year ago

“Loved these boots 👍🏽 I think they little bit expensive, but will have to see how they stack up with wear & tear. But loved the style & comfort”

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Posted 1 year ago

“Great service. Muck boots arrived safely and quickly.”

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Posted 1 year ago

“I wanted a pair of walking wellies and I am delighted with the quality, comfort and colour. Unfortunately my daughter liked them too so this is the second pair have bought!”

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Posted 1 year ago

“Great quality, perfect sizing and price”

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Posted 1 year ago

“Easy to use website and straight forward to get replacement item when the original one did not fit. So a good service.”

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Posted 1 year ago

“Have used Hollands several times and am now getting more annoyed with them. An order several months was above the threshold required for free delivery but included a mystery £5 charge for insurance. My last order was placed a full week before required. Took them 5 business days to ship (not 2-4 as stated) and then 2 business days to deliver so missed the date I needed items for. I do like the range of items they have, but now everyone is used to Amazon deliveries they need to do better.”

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Posted 1 year ago

Hi Stephen, Thank you for your feedback. Apologies that you haven't been happy with our service recently. The Protect My Order fee can be removed at the checkout but it can be missed. I have refunded that charge for you, the funds should be back with you within 2-4 working days. We understand Amazons same day/next day delivery offers convenience and speed for all of their customers. However as a family run business operating a much smaller operation than Amazon, our dispatch and delivery times are different to theirs. I have checked your recent order and can confirm the item had a dispatch time of 2-4 working days as well as a delivery time of 2-4 working days. I have checked the dispatch/delivery and can see it was received in line with the times advertised. If you need any further assistance please contact our Customer Service team, we will be happy to assist. Kind regards, Hollands

Posted 1 year ago

“Great service and speedy delivery.”

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Posted 1 year ago

“Love my coat - great quality and prompt delivery”

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Posted 1 year ago

“Great quality clothing and also great value traditonal items that are hard to find elsewhere.”

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Posted 1 year ago

“Excellent, prompt service.”

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Posted 1 year ago

“The company was fine. The initial hat was too large despite carefully measuring my head but they quickly exchanged it for another - this was a little too small so sizes with an interval of 1 cm instead of 2 would be preferable!”

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Posted 1 year ago

“Good service, emails kept me informed and delivered in a couple of days.”

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Posted 1 year ago

“Fast delivery, lovely jacket with brilliant price. Very happy customer. 😊”

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Posted 1 year ago

“Very good store, competitive prices for leading brands and will be using again in the future.”

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Posted 1 year ago

“Quick delivery and well packaged. Very happy with the quality of the 3 knives I ordered and received in perfect condition”

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Posted 1 year ago

“My son had been searching for a jacket to wear whilst watching my grandsons playing rugby in the rain and wind. So my gift - the Regatta Cranbrook Wax Jacket - was much appreciated and he was most impressed with the quality and look of the jacket.”

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Posted 1 year ago

“Very efficient and professional company. Melissa was extremely helpful in her approach to my queries, and always answered emails promptly. Go to company for county clothing.”

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Posted 1 year ago

“This was the first time I have shopped at Hollands Country Clothing. My order was for two pairs of coveralls, one pair for my wife and one pair for myself. Turned out that the garments are made on the large side of being generous, to the extent that my pair were far too large and the pair for my wife actually fit myself for summer use. Anyway, Hollands Country Clothing's return service turned out to be first class and an exchange requested was handled very efficiently, quickly and without any additional cost to myself. Clearly a company that one can be confident to shop with. Great customer service. Will definitely shop withj them again.”

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Posted 1 year ago

Hollands Country Clothing is rated 4.7 based on 7,744 reviews