Hollands Country Clothing Reviews

Name: Hollands Country Clothing
Address: William Swindells Limited, Disley Hall Farm, Corks Lane, Disley, Cheshire East
Rating: 4.71

4.7 Rating 7,699 Reviews

93 %

of reviewers recommend Hollands Country Clothing

4.7

Based on 7,699 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Hollands Country Clothing 5 star review on 29th November 2023

Robert

Anonymous // 01/01/2019

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English

“The Chatham boots are exactly as decsribed. They`re true to size. The delivery was quick and efficient.”

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Posted 1 year ago

“Excellent service once again from Hollands. Customer care, notifications, updates from purchase to delivery”

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Posted 1 year ago

“I was disappointed that they were not stockings but more like long socks. I was going to return for a refund but the return postage I felt was excessive (£4) so I kept them.”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“Good quality coat though it was too small . I am still awaiting an email about a refund.”

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Posted 1 year ago

Hi Tim, Thank you for your email. I am sorry you have not had a positive experience with us. We try to make our returns process as quick and easy as possible. I can see your return was posted back to us with Royal Mail n the 23rd of December and was delivered back to us on the 27th of December. We typically process all returns within 2-4 working days of the receipt of the parcel. I can see your return and refund was processed on the 28th of December. If you need any further assistance please let us know Kind regards, Hollands

Posted 11 months ago

“Excellent in every way.”

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Posted 1 year ago

“I had to return a pair of boots because they were to narrow in the leg. The return/exchange process was very easy. Hoping the replacement boots will arrive soon.”

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Posted 1 year ago

“Great quality clothing and footwear and fast delivery”

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Posted 1 year ago

“Excellent Service. Timely delivery and the item I had to return was refunded quickly.”

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Posted 1 year ago

“Excellent service and products, very quick delivery. Hollands range of country clothing is exceptional.”

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Posted 1 year ago

“Iam a first time customer. The service and delivery was excellent. I had to send back a purchase for another size but considering it was the run up to Christmas i got my item back promptly!”

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Posted 1 year ago

“Product as described and with quick delivery”

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Posted 1 year ago

“Ordered 2 Jumpers unsure of correct size . Had to return them ,wanting bigger size but not in stock so needed refund. Got charged for return postage £10 as if 2 separate returns but in fact in same parcel .Did complain and was refunded only £4 ( not yet received ) Would like to have ordered again as it wasn't my fault larger Size not in stock but unhappy about paying for returns in future . I'm sure Hollands have lost many customers on this problem .”

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Posted 1 year ago

Hi Donald, Thank you for your review. I’m really sorry to hear about the frustration you experienced with the return process and the shipping charges. We aim to make returns as smooth as possible. However in order to keep the item prices on the website as low as possible, we do need to charge when items are returned for a refund. Unfortunately, as you noted, the items needed to be processed separately, which impacted the return costs. However as you confirmed these were returned together, we were more than happy to refund one of the return fees as you shouldn't need to pay two for the use of one label. If there's anything more we can do to assist you or address your concerns, please reach out. We truly value your business. Kind regards, Hollands

Posted 11 months ago

“Good quality clothing hoggs of fife jeans perfect fit and at a very fair and competitive price. I've since bought a pair of leather boots, once again great quality and value. I can see I'll be shopping with Hollands in the future.”

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Posted 1 year ago

“Good service - Easy site to navigate. Had shirt in a few days. Good quality.”

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Posted 1 year ago

“Ordered this jacket for working outdoors. I needed something very tough and waterproof but also quite cheap. It is exactly what I needed and I have recommended it to others in our conservation group. Size-wise, I would normally wear ladies' medium. This men's small size was perfect.”

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Posted 1 year ago

“Fantastic service even tho there were issues with royal mail you rectified it immediately.”

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Posted 1 year ago

“Excellent goods very pleased.”

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Posted 1 year ago

“Very quick very easy to use website I will use again”

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Posted 1 year ago

“Product was great quality unfortunately size wasn’t right however smooth return transaction will use again”

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Posted 1 year ago

Hollands Country Clothing is rated 4.7 based on 7,699 reviews