“I spent a long time choosing this men's bracelet, and I’m very happy with my purchase. The combination of materials and the design look stylish and elegant. We’ll see how it holds up with wear, but the first impression is excellent. My husband is absolutely delighted with the gift! I bought this bracelet for our 10th wedding anniversary, and it turned out to be the perfect choice. I definitely recommend it!”
“At first I ordered Balos & I wasn’t happy with the colouring of the marble which was very different from the photo. But it was very easy to return the item & I then purchased the Earth model which is beautiful & suits me very well. Lovely quality & easy to follow instructions to resize the strap without needing to take it to a shop. Really appreciated the tools being included & also the cork lined box. Would definitely recommend :)”
Hello Brian,
Thank you for your review.
We are really sorry that you had this experience with the clasp of your model.
Unfortunately, we could not find any previous contact with you. Have you already contacted our customer service regarding your problem?
We would ask you to contact us via our email address hallo@holzkern.com so that we can offer you a suitable solution.
We look forward to hearing from you soon! :)
Kind regards,
The Holzkern Team
“First time customer and I will be back! The product is absolutely beautiful. The presentation of the product was unique. And the shipping time was UNbeatable! I was blown away with the entire experience. THANK YOU SO MUCH!!”
Hej Flemming,
Vi beklager, at vi ikke har levet op til dine forventninger her. Vi vil dog gerne takke dig for din ærlige feedback i denne henseende.
Vi gør vores bedste for at videreudvikle vores brand, produkter og hjemmeside. For at gøre dette er det vigtigt at tage vores kunders opfattelse alvorligt, og derfor har vi nu videresendt din feedback til den relevante afdeling.
Hilsen,
Holzkern-teamet