“The quality of the watch was very good so obviously they deserve a five star rating. My wife absolutely loves the watch and so does everybody that has seen it if I ever need another one for her that will be the first place I look have a happy new year”
Hello,
Thank you for your review.
We are really sorry that you had this experience with your order.
Unfortunately, we could not find any previous contact with you. Have you already contacted our customer service regarding your problem?
Please contact us via our email address hallo@holzkern.com so that we can offer you a suitable solution.
We look forward to hearing from you soon! :)
Kind regards,
The Holzkern Team
“I expected to receive a good quality bracelet, but unfortunately the bracelet stains the skin on my hand a lot. I think it's because of the dye used in the bracelet :(”
Hello,
Thank you for your review.
We are really sorry that you had this experience with your bandlet.
Unfortunately, we could not find any previous contact with you. Have you already contacted our customer service regarding your problem?
Please contact us via our email address hallo@holzkern.com so that we can offer you a suitable solution.
We look forward to hearing from you soon! :)
Kind regards,
The Holzkern Team
“Ordered a watch for a Christmas present. Watch arrived, and the watch immediately started to loose time and had to constantly be reset as the second hand is sticking. Notified Holzkern of the problem and am still awaiting a reply.”
Hello,
Thank you very much for your review.
We are really sorry that you had this experience with your watch.
You have already been in contact with our customer service. We will surely find a suitable solution shortly.
However, if you still have a question or concern that we can help you with in the meantime, you are welcome to contact us again.
Kind regards,
The Holzkern Team
“Viele unterschiedliche und schöne Produkte, sehr gute Auswahlmöglichkeiten und unkompliziertes Bestellen ohne Probleme bei der Lieferung oder Bezahlung.”
“I bought a bracelet as a gift. It is beautifully made and well received! I would definitely recommend Holzkern not only for their outstanding workmanship but their excellent customer service.”
“Vorig jaar had ik oorbellen en een ring cadeau gekregen met de lotus als symbool. Nu heb ik er ook het kettinkje bij. Een prachtig verfijnd setje, verpakt in - hoe kan het anders - een mooi houten doosje.”
“The black zebrawood bracelet is a very handsome, high quality mens bracelet. A very unique design, comfortable, easy on/off. It wears very welland ellicits a lot of comments.”