Hi,
Thank you for your feedback.
With each of our models with links, bracelet links can be added or removed to adjust the bracelet to the perfect length. Spare parts and the right tools are included in the box with each of our watch and bandlet models.
If you need additional spare parts, just let us know and we will send them to you free of charge. :)
On our website we have a number of instructions for adjusting models with links: https://www.holzkern.com/en/faq/
If you need any further assistance with the adjustment process, please contact our support team so our colleagues can help you out.
You can contact us via our service form here https://www.holzkern.com/en-gb/faq/ or directly via our e-mail address hallo@holzkern.com.
In our experience, the service form is the quickest way to get back to us because it helps us to assist you in the best possible way based on the information you provide.
Kind regards
The Holzkern-Team