Login
Start Free Trial Are you a business? Click Here

In The Light Urns Reviews

4.7 Rating 4,982 Reviews
93 %
of reviewers recommend In The Light Urns
4.7
Based on 4,982 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read In The Light Urns Reviews
You should add options to edit your engraving after you get to the shipping screens at the review. Also a remove button from the shopping cart.
Helpful Report
Posted 4 years ago
So far everything good. We will see after I receive the product.
Helpful Report
Posted 4 years ago
Wish there were more coupons. Prices are a little high, especially at a time of a death.
Helpful Report
Posted 4 years ago
Where are the sample text?
Helpful Report
Posted 4 years ago
It was frustrating that your form had a zip code error because the shipping address was different than the billing address. Once I selected same as billing the error went away and the order was placed, but now I have to send it somewhere else when it arrives. It would be great if you could fix that, thanks.
Helpful Report
Posted 4 years ago
What am I writing a review on. I have not received my order yet.
Helpful Report
Posted 4 years ago
website has alot of gliches
Helpful Report
Posted 4 years ago
Thank you a bit pricey
Helpful Report
Posted 4 years ago
I wished I could have previewed the engravings as I have them before I purchased.
Helpful Report
Posted 4 years ago
The website kept glitching when trying to place the order. Took me about 20 tries to process.
Helpful Report
Posted 4 years ago
I had a very good experience with the very first pendant I bought on here (for my grandma). The next one (for my grandpa) was the same as this one but it ended up breaking at my job. I emailed the company about just receiving it and it breaking. I got no word back what so ever. I'm still upset with this, but I love this pendant, especially because it matches my first one rather nicely. I'm giving this another chance. I hope it works. Just as an fyi, be very careful about which funeral homes fill your pendants. ALWAYS make sure they glue it shut. Before it broke, the thread came loose after the funeral home attendant swore left and right that she secured it tightly. This is the third time something like that has happened.
Helpful Report
Posted 4 years ago
Very frustrating trying to cancel and reorder.
Helpful Report
Posted 4 years ago
Can't write a review before I get my order? Lmao might want to fix when it asks for a review because how would I rate your products if I haven't received it yet unless I'm suppose to rate the website and I don't think you want me to do that yet.
Helpful Report
Posted 4 years ago
Haven't gotten product yet, so not sure why I'm already reviewing this
Helpful Report
Posted 4 years ago
I cant wait to have my uncle close to me again
Helpful Report
Posted 4 years ago
Good to go
Helpful Report
Posted 4 years ago
I wish I could see a proof with my engraving before purchasing
Helpful Report
Posted 4 years ago
Just ordered it, haven't received anything yet. And they're wanting a review? I'm being generous, wait until I receive my item.
Helpful Report
Posted 4 years ago
thank you
Helpful Report
Posted 4 years ago
None
Helpful Report
Posted 4 years ago
In The Light Urns is rated 4.7 based on 4,982 reviews