In The Light Urns Reviews

Name: In The Light Urns
Address: 7143 West Pershing Ct., Visalia, Visalia
Rating: 4.71

4.7 Rating 4,982 Reviews

93 %

of reviewers recommend In The Light Urns

4.7

Based on 4,982 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

In The Light Urns 5 star review on 12th January 2024

283

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's was everything I asked for thanks”

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Posted 2 years ago

Hi Birdie, We're truly glad to hear that the urn met your expectations. Your satisfaction is important to us, and we're honored to have been of service during this significant time. Should you need anything in the future, please don't hesitate to reach out. Thank you for trusting us. Susan Fraser

Posted 2 years ago

“Thank you for the urns and necklaces!”

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Posted 2 years ago

Hi, We're so grateful for your feedback. It's our honor to provide items that hold significance and meaning for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we're here to support you whenever you need. Susan Fraser

Posted 2 years ago

“It was awesome and just looks like my husband! I think he would of loved it! Thanks!”

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Posted 2 years ago

Hi Margaret, Thank you for sharing your heartfelt feedback with us. We're truly honored to hear that the urn resonates so closely with your cherished memories of your husband. Our aim is to provide pieces that hold deep significance and meaning. We're glad to have been a part of this for you. Remember, we're here if you need any further assistance. Sending you warm thoughts during this time. Thank you for choosing us. Susan Fraser

Posted 2 years ago

“Everything ordered was as expected. Thank you for the quick and fast service. Appreciate it, Thank you”

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Posted 2 years ago

Hi Guillermo, Thank you for taking the time to leave us a review. We're pleased to hear that everything met your expectations and that our service was prompt. It's our priority to support families during such significant times. Should you need anything in the future, please don't hesitate to reach out. We're here to help. Thank you for choosing us. Susan Fraser

Posted 2 years ago

“Beautiful thank you!”

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Posted 2 years ago

Hi Nancy, We're so glad to hear you found the urn beautiful. It's our honor to be part of such a meaningful choice for you. If you need any further assistance or have questions in the future, please don't hesitate to reach out. Thank you for your kind words! Susan Fraser

Posted 2 years ago

“It is for my mothers Urn and it is Beautiful. Thank you so much.”

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Posted 2 years ago

Hi Patricia, Thank you for taking the time to share your feedback. We're deeply honored to be a part of such a significant moment in your life, and we're glad to hear that the urn resonated with the beauty of your mother's memory. If you ever need any assistance in the future, please don't hesitate to reach out. Our heartfelt condolences for your loss, and thank you for choosing us during this time. Susan Fraser

Posted 2 years ago

“I Love and Appreciate the hard work y’all put into making my brother urn special. Thank you so much for your service and timely response ❤️❤️❤️”

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Posted 2 years ago

Hi Johnette, Your kind words truly touch our hearts. We understand the importance of creating a special resting place for your loved ones, and we're honored that you entrusted us with your brother's urn. It means the world to us that we could provide a meaningful service during this sensitive time. Please know we're always here for any further support or assistance. Sending our deepest condolences and warm wishes to you and your family. Susan Fraser

Posted 2 years ago

“Very happy with my urn”

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Posted 2 years ago

Hi Ruth, We're so glad to hear that you're pleased with your urn. Your satisfaction means a lot to us. Thank you for choosing us and for taking the time to share your feedback. If there's ever anything else you need, please don't hesitate to reach out. Take care! Susan Fraser

Posted 2 years ago

“Very helpful when the product wasn't right they fixed it and sent it right out I appreciated that.”

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Posted 2 years ago

Hi Margaret, Thank you for taking the time to share your experience with us. We deeply regret any inconvenience initially caused, but we're pleased to hear that our team was able to rectify the situation promptly. Your satisfaction is our utmost priority. Please don't hesitate to let us know if there's anything else we can assist with in the future. We're here to help! Susan Fraser

Posted 2 years ago

“Fast service and great customer service”

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Posted 2 years ago

Hi Teresa, Thank you so much for your kind words! We're delighted to hear that you appreciated our speedy service and customer support. Serving you was our pleasure. Please don't hesitate to reach out if you need anything in the future. Take care! Susan Fraser

Posted 2 years ago

“I ordered the purple wings of angel urn for my mother. It's more beautiful than the pictures displayed. Item was packaged very well and received prior to expected delivery date. I highly recommend this company.”

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Posted 2 years ago

Hi Laurie, Thank you for your heartfelt review. We're deeply honored that you chose our purple wings of angel urn to commemorate your beloved mother. It brings us immense satisfaction to know that we exceeded your expectations, both in the product and the delivery. Your recommendation means a lot to us. Should you or anyone you know need our services in the future, please remember we're here to assist. Our warmest regards and condolences for your loss. Susan Fraser

Posted 2 years ago

“The keepsake box I ordered came quickly and is beautiful. Thanks for making this process a little easier.”

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Posted 2 years ago

Hi Justin, We're truly grateful for your kind words. During such sensitive moments, it's our aim to provide a seamless experience and some comfort. We're glad the keepsake box met your expectations and could bring a touch of solace. Should you need anything in the future, please know we're here to help. Warm regards and thank you once again. Susan Fraser

Posted 2 years ago

“Response time was very good. The envelope was the perfect size for us to float in to my husbands favorite fishing cove.”

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Posted 2 years ago

Hi Lana, Thank you for sharing such a touching sentiment with us. We're honored to have been a part of your special tribute to your husband in his favorite fishing cove. It's moments like these that remind us of the deep meaning behind what we offer. If you ever need any further assistance or have questions, please don't hesitate to reach out. Our thoughts are with you during this time. Warm regards. Susan Fraser

Posted 2 years ago

“Beautiful high quality urn Even the funeral home thought it was high quality The additional car is heavy and high quality”

In The Light Urns 5 star review on 18th October 2023

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Posted 2 years ago

Hi Crystal, Thank you for sharing your experience with us. We're truly honored to hear that both you and the funeral home recognized the quality of our urn and the additional care. Our aim is to provide families with lasting and meaningful memorials for their loved ones. Should you have any further questions or need assistance in the future, please don't hesitate to reach out. Warm regards and deepest gratitude. Susan Fraser

Posted 2 years ago

“Gorgeous pieces so clearly made with love & compassion... I bought 2, one for me and another for my sister's best friend of 50 years. They are even more beautiful then the picture online. Thank you for sharing your talents that most certainly help with the grieving process after the loss of my dear sister Karla Jo... Peace, Robyn Uehling”

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Posted 2 years ago

Hi Robyn, Your heartfelt words have deeply moved us. We're honored to have played a part in providing a loving memorial for your dear sister, Karla Jo. Knowing that our creations can bring a measure of peace and comfort during such a poignant time is why we do what we do. Our thoughts are with you, your sister's best friend, and everyone who loved Karla Jo. If there's anything else you need, please reach out. With warmth and gratitude, Susan Fraser

Posted 2 years ago

“This urn was absolutely beautiful! So many compliments, weird to say but it’s true. Customer service was top notch. I would highly recommend this company”

In The Light Urns 5 star review on 17th October 2023

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Posted 2 years ago

Hi, Thank you so much for your kind words. While it's a unique circumstance to receive compliments on an urn, we understand the significance of having a beautiful memorial for your loved one. We're elated to hear that our customer service met your expectations and that you'd recommend us. Should you or anyone you know need our services in the future, we're here to help. Warm wishes and deepest gratitude. Susan Fraser

Posted 2 years ago

“Very nice company to deal with. Susan was very nice. Price you can't beat. Shipping was fast and packed nice. Got it a day earlier than expected. I have put the blue one I ordered next to my daughter waiting for me. Beautiful urn. Thank you.”

Helpful Report

Posted 2 years ago

Hi Frank, Thank you deeply for taking the time to share your experience with us. It's heartwarming to hear that Susan and our team could make this process a bit easier for you during such a delicate time. We're truly honored that you chose our blue urn to be with your beloved daughter. If there's anything else we can assist with in the future, please don't hesitate to let us know. Our thoughts are with you and your family. Warm regards. Susan Fraser

Posted 2 years ago

“The urn is beautiful I love it ❤️ The tiger wood is beautiful as well. Thank you for this beautiful Urn.”

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Posted 2 years ago

Hi Mary, Thank you for your heartfelt review! We're truly honored that you chose our tiger wood urn to memorialize your loved one. Your appreciation means the world to us. Should you need any further assistance or have questions in the future, please don't hesitate to reach out. Take care and warm wishes. Susan Fraser

Posted 2 years ago

“Beautiful gold jewelry.”

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Posted 2 years ago

Hi Marjorie, Thank you so much for your kind words! We're delighted to hear that you appreciate the craftsmanship of our gold jewelry urn. We strive to provide pieces that are not only functional but also beautiful. Please let us know if there's anything else we can assist you with in the future. Warm regards. Susan Fraser

Posted 2 years ago

“Very easy to order and delivery was quick”

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Posted 2 years ago

Hi, Thank you for your kind feedback. We're delighted to hear that the ordering process was smooth and that you received your urn promptly. It's our priority to provide efficient service, especially during such sensitive times. Please let us know if there's anything else we can assist you with. Warm regards. Susan Fraser

Posted 2 years ago

In The Light Urns is rated 4.7 based on 4,982 reviews