In The Light Urns Reviews

Name: In The Light Urns
Address: 7143 West Pershing Ct., Visalia, Visalia
Rating: 4.71

4.7 Rating 4,982 Reviews

93 %

of reviewers recommend In The Light Urns

4.7

Based on 4,982 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

In The Light Urns 5 star review on 12th January 2024

283

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently purchased the Winter Wolf Moon Mini Keepsake Urn. When it arrived, I was very pleased with it. The pictures on the website are beautiful but sometimes the actual items don't live up to expectations. That was not the case this time; the urn is everything I expected it to be. It's beautiful. If you're considering ordering an urn from In The Light Urns, don't hesitate. You won't be disappointed.”

Helpful Report

Posted 2 years ago

Hi Elizabeth, Thank you so much for leaving such a wonderful review! We are so happy you were pleased with your order of our Winter Wolf Urn! We pride ourselves on providing the best products available to our customers! Please let us know if you have any questions. Take care! Susan Fraser

Posted 2 years ago

“fantastic! the help I received with adding the charms .. I am so very grateful”

Helpful Report

Posted 2 years ago

Hi Susan, Thank you for the lovely review! We are glad we were able to help you in the process with the charms! Please let us know if you have any questions. Take care! Susan Fraser

Posted 2 years ago

“Absolutely love this company. They have the perfect selection for what you need at such a hard time in life. I've ordered many pendant urns and rosary urns from here and am always impressed.”

Helpful Report

Posted 2 years ago

Hi Rebecca, Thank you so much for taking the time to share your experience, we are happy to have been able to provide what you were looking for in a timely manner that was satisfactory. We hope to have been able to provide comfort in this difficult time. Take care! Susan Fraser

Posted 2 years ago

“With the urns picked it made the family happy. Very satisfied with the different types to pick from. Everyone had different taste and satisfied them all. The delivery was very quick too.”

Helpful Report

Posted 2 years ago

Hi Christa, Thank you so much for taking the time to review your experience with our company, we are happy to have been able to help you find exactly what you were looking for in such a difficult time. Take care! Susan Fraser

Posted 2 years ago

“I ordered 6 charm urns very beautiful. Shipping was very prompt. Would definitely recommend. NG”

Helpful Report

Posted 2 years ago

Hi Nichole, We appreciate this fantastic review, and are happy we could be of service to you in such a difficult time, Please let us know if you have any questions or concerns in regards to your order! Take care! Susan Fraser

Posted 2 years ago

“I ordered three urns and they are beautiful! The delivery time was also good. I would recommend them to anyone”

Helpful Report

Posted 2 years ago

Hi, Thank you so much for taking the time to share your experience, we are happy to have been able to provide what you were looking for in a timely manner. We hope to have been able to provide comfort in this difficult time. Take care! Susan Fraser

Posted 2 years ago

“Thank you so much for your support and services..Im truly grateful to feel her more closer 💛”

Helpful Report

Posted 2 years ago

Hi Pennie, We are so sorry for your loss and greatly appreciate your kindness. We hope to have been able to provide some comfort in such a difficult time. Take care! Susan Fraser

Posted 2 years ago

“They will be the only place I ever get my urn jewelry amazing customer service even recieved a call before they opened the day after I ordered and realized I entered the wrong engraving.”

Helpful Report

Posted 2 years ago

Hi Robert, We greatly appreciate your kind words and loyalty! We pride ourselves on our amazing customer service an are happy to hear that was reflected with your order. Thank you for taking the time to share your experience with us and other, take care! Susan Fraser

Posted 2 years ago

“Beautifully engraved. Nice picture. High Quality”

Helpful Report

Posted 2 years ago

Hi Lisa, We are grateful you took the time to share your experience with our company, we are so happy you are fond of our product, that is always the goal! Take care! Susan Fraser

Posted 2 years ago

“Very fast service. Ordered one day and came in the next day”

Helpful Report

Posted 2 years ago

Hi Rebecca, Thank you for taking the time to share your experience, we are happy to have been able to provide what you were looking for in a timely manner that was satisfactory. Take care! Susan Fraser

Posted 2 years ago

“It was very well made...I had purchased it for my granddaughter, she knew her Papa loved trains...”

In The Light Urns 5 star review on 28th January 2023

Helpful Report

Posted 2 years ago

HI Susan, We are so happy you were pleased with your order of our cremation jewelry! We are grateful to have been able to help in such a difficult time. Thank you for taking the time to share your experience! Susan Fraser

Posted 2 years ago

“This is a horrific time in my life with my daughter passing. I would like to thank in “The Light Urns” the urn I choose is beautiful. I had the Urn directly engraved. They did a wonderful job and shipped so fast. Thank you! If you find yourself in a situation that requires an Urn I would trust this company.”

Helpful Report

Posted 2 years ago

Hi Daniece, We are so sorry for your loss and greatly appreciate your kindness. We hope to have been able to provide comfort in such a difficult time. Please let us know if you have any questions. Susan Fraser

Posted 2 years ago

“The product is beautiful, my granddaughter is going to love that her dad can be with her always. Each piece is unique, well-made, and beautiful. Thank you for making a difficult, emotional time better received.”

Helpful Report

Posted 2 years ago

Hi, We are so sorry for your loss and greatly appreciate your kindness. We hope to have been able to provide comfort in such a difficult time. Take care! Susan Fraser

Posted 2 years ago

“Very responsive and item came out great.”

Helpful Report

Posted 2 years ago

HI Jen, We appreciate this fantastic review, and are happy we could be of service to you in such a difficult time, Please let us know if you have any questions or concerns in regards to your order! Take care! Susan Fraser

Posted 2 years ago

“Searching for an urn for my brothers ashes I found this site. They are very professional and the urn was even better than what was pictured. I couldn't be more pleased with the product and the service.”

Helpful Report

Posted 2 years ago

Hi Dave, Thank you for taking the time to leave us a review! We are so happy to hear you had such a good experience with us and that we were able to assist you in creating what you were looking for. We take pride in maintaining clear and detailed communication between us and our amazing customers such as yourself. Take care! Susan Fraser

Posted 2 years ago

“Amazing customer service, I was able to pay an expedite fee to ensure my father’s urn arrived timely. Upon doing such I began tracking my purchase and discovered it was still not going to arrive in time. I called your customer service team and they immediately prepared a new white soaring Eagle urn and put it in next mail. It arrived and it looked beautiful and “Amazing!” Thank you again.”

In The Light Urns 5 star review on 27th January 2023

Helpful Report

Posted 2 years ago

“A job well done! Just what we wanted.”

Helpful Report

Posted 2 years ago

Hi, Thank you for leaving us a review! We are so happy you were pleased with your order! We hope to have been able to provide comfort in this difficult time. Take care! Susan Fraser

Posted 2 years ago

“Beautiful quality”

Helpful Report

Posted 2 years ago

Hi Michelle, Thank you for taking the time to share your experience, we pride ourselves in offering amazing quality items and are glad to have been able to hit that mark with you and your order. Please let me know if you have any questions or concerns. Take care! Susan Fraser

Posted 2 years ago

“The only even slight complaint that I would have is I bought three of the exact same urns that came with a set of two they weren't packaged in pairs that was the only part that gave me a little heart attack but then I opened the other two boxes and found the other urns”

Helpful Report

Posted 2 years ago

Hi Amanda, Thank you for leaving us a review! I do apologize for this scare. Typically we do pack larger orders in multiple boxes to minimize damages to its contents. Nonetheless, thank you for bringing this to our attention! For future larger orders we will make this known! Please let us know if you have any questions. Susan Fraser

Posted 2 years ago

“You guys did a really good job thank you”

Helpful Report

Posted 2 years ago

Hi Danyelle, We appreciate this fantastic review, and are happy we could be of service to you in such a difficult time, Please let us know if you have any questions or concerns in regards to your order! Take care! Susan Fraser

Posted 2 years ago

In The Light Urns is rated 4.7 based on 4,982 reviews