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Jack Stonehouse Reviews

3.8 Rating 140 Reviews
69 %
of reviewers recommend Jack Stonehouse
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Phone:

01604 537900

Email:

marketing@expressco-direct.co.uk

Location:

35 Tameside Drive,
Castle Bromwich,
Birmingham
Birmingham
B35 7AG

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Jack Stonehouse 5 star review on 15th July 2022
Helen Flanigan
Jack Stonehouse 5 star review on 14th May 2022
William Glennie
Jack Stonehouse 5 star review on 14th May 2022
William Glennie
Jack Stonehouse 5 star review on 14th May 2022
William Glennie
Jack Stonehouse 5 star review on 12th May 2022
Janey Pike
Jack Stonehouse 5 star review on 23rd April 2022
LAUREN HENDERSON
Jack Stonehouse 5 star review on 23rd April 2022
LAUREN HENDERSON
13
Anonymous
Anonymous  // 01/01/2019
Delivery was fast and heater seams to work ok. We wont really know how effective it is till we need to use
Helpful Report
Posted 4 years ago
Hi, Thank you for your review, we're glad you are happy with the experience you've had with us. Hopefully you won't have to use it for a little while longer and the sun sticks around! Many thanks, JS
Posted 4 years ago
Very pleased with my radiator cover and the ease of ordering. It was as described on the website of good quality and the colour was perfect however the instructions for assembling it could have been a lot clearer. It came earlier than expected with no information from the carriers, which according to your email should have happened within 24 hours of purchase, and was unfortunately left on our doorstep which is in full view of passers by. You might want to have a word with them. That withstanding I’m very happy with my purchase.
Jack Stonehouse 4 star review on 29th September 2021
Helpful Report
Posted 4 years ago
Hi Pat, Thank you for your detail review, we do appreciate it. We have take the feedback on board of the instructions and are going to be looking into getting them reprinted with clearer messaging. Regarding delivery, I'm sorry to hear that the courier left the item in full view, I've raised this with our sales team who will be in contact with the courier to discuss this further. Kind regards, JS
Posted 4 years ago
It looks fine when built but there was over 50 individual parts to the adjustable cover
Helpful Report
Posted 4 years ago
Hi Angus, Thank you for your review! Unfortunately, as it is a cover that adjusts for a range of sizes, the packs do include many parts. However, we will pass your comments on to our manufactures to see if in future this could be looked into for ease of assembly. Kind regards, JS
Posted 4 years ago
Jack Stonehouse is rated 3.8 based on 140 reviews