Jack Stonehouse Reviews

Name: Jack Stonehouse
Address: 35 Tameside Drive, Castle Bromwich, Birmingham, Birmingham
Rating: 3.78

3.8 Rating 140 Reviews

69 %

of reviewers recommend Jack Stonehouse

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Phone:

01604 537900

Email:

marketing@expressco-direct.co.uk

Location:

35 Tameside Drive,
Castle Bromwich,
Birmingham
Birmingham
B35 7AG

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Jack Stonehouse 5 star review on 15th July 2022

Helen Flanigan

Jack Stonehouse 5 star review on 14th May 2022

William Glennie

Jack Stonehouse 5 star review on 12th May 2022

Janey Pike

Jack Stonehouse 5 star review on 23rd April 2022

LAUREN HENDERSON

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Does exactly what it’s supposed to do. A little noisy but no more than other A/C units of similar power.”

Helpful Report

Posted 2 years ago

Good morning, Thank you for your feedback, we appreciate your kind words! Kind regards, Jack Stonehouse

Posted 2 years ago

“Love the shelves. One was cracked when it arrived but it was immediately replaced when reported. Excellent customer service!”

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Posted 2 years ago

Good morning Hilary, Thank you for your feedback, we appreciate your kind words! Kind regards, Jack Stonehouse

Posted 2 years ago

“My radiator cover arrived promptly and was easy to put together . It suits the space that I wanted it for and I would certainly buy more . Two little niggles; there's a small mark on the front but it will be dealt with next time I have a paintbrush in my hand and three of the lathes have the holes in the wrong place so I took the bottom screws out .”

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Posted 2 years ago

Good morning Shirli, Thank you for your feedback, we appreciate your kind words! Kind regards, Jack Stonehouse

Posted 2 years ago

“The mirror is great. Would have given it 5 stars but it needs to be around 4ins taller as I can't see all of my face or head. If I bend my head towards the mirror it is great for applying make up. But if sat up straight it is not tall enough.”

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Posted 3 years ago

Good morning, Thank you for your feedback, we appreciate your kind words! Kind regards, Jack Stonehouse

Posted 2 years ago

“When assembled our radiator cover was just what we’d hoped for at a great price.”

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Posted 3 years ago

Good morning Tracy, Thank you for your feedback, we appreciate your kind words! Kind regards, Jack Stonehouse

Posted 2 years ago

“Panel Grill White Painted Radiator Cover. Lovely radiator cover but lots of marks and small dent on side. I’m going to have to repaint this which is a real same. Good price though.”

Helpful Report

Posted 3 years ago

Good morning, Thank you for taking the time to leave us your feedback. We are happy to hear you like your radiator cover but apologise that you have found some marks and dents. If you could email this to us at: Marketing@expressco-direct.co.uk we will be more than happy to help! Once again, I do apologise. Kind regards, Jack Stonehouse

Posted 3 years ago

“Stunning. I marked it down 1 star because it had 2 slight chips on it. It is bigger than I expected and I intend to buy another one for my living room.”

Helpful Report

Posted 3 years ago

Good morning, Thank you for taking the time to leave us your feedback. We are happy to hear you love your radiator cover! However, we are sorry to hear that you have found two chips on the cover. If you could email this to us at: Marketing@expressco-direct.co.uk we will be more than happy to help! Once again, I do apologise for any inconvenience. Many thanks, Jack Stonehouse

Posted 3 years ago

“Bought oak radiator cover. Easy to put together. looks great.”

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Posted 3 years ago

“Colour of cover is a lot lighter than image on advertisement, cover is good quality.”

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Posted 3 years ago

“Unfortunately had to send back my item but they couldn't of been any more helpful and understanding. I would shop there again in the future.”

Helpful Report

Posted 3 years ago

Hi there, Thank you for taking the time to leave us a review. We're sorry to hear your item wasn't suitable for you but thank you for the positive feedback. Should you need any help with any future purchases please get in touch! Many thanks, JSH

Posted 3 years ago

“Very quick delivery product okay fitting okay”

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Posted 3 years ago

“The radiator cover we purchased represented very good value for money and also looks good in our entrance hallway. It has had the desired effect. The assembly of the item will not be easy for everyone though. I have power tools as I work in the construction industry. Each fin across the top section of the cover has to be fixed with two small screws. Completing the rest of the assembly using only hand tools will be tricky for someone who is inexperienced.”

Helpful Report

Posted 3 years ago

Hi Anthony, Thank you for your review and comments on assembling the cover. We will pass this on to the relevant teams to look into. I'm glad it looks good in your hallway and you're happy with the purchase. Many thanks, JS

Posted 3 years ago

“Looks good, easy to assemble.”

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Posted 3 years ago

Hi, Thank you for your kind review! We would love to know what we could do next time to get to a 5* rating? Many thanks, JS

Posted 3 years ago

“Easily ordered on line and good description of product. Arrived on schedule and was very well packed. Seems to do all its is supposed to, but as it’s a present as yet not been subject to the teenage scrutiny! Very competitively priced.”

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Posted 3 years ago

Hello, Thank you for your review, I hope the giftee will like their present! We would love to know what we could have done to push this kind 4* review to 5*! Many thanks, Laura

Posted 3 years ago

“Delivered on time. Not put it together yet. Box damaged on delivery.”

Helpful Report

Posted 3 years ago

Hi Maureen, Thank you for your review. I'm sorry to hear about the damage to your box, we will investigate this with our couriers. If there is any damage to the items once you've unpacked, please can you contact us at marketing@expressco-direct.co.uk so we can look into this ASAP. Thanks, JS

Posted 3 years ago

“Would like to highly recommend this company, received the radiator cover and although I thought it was very good quality and specification for the price, there were a couple of small technical issues. Got in touch with Jack Stonehouse and their customer service was excellent, they quickly responded and resolved the issues.”

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Posted 3 years ago

“For a mature lady it was relatively easy to assemble. It covers a radiator which is not used so it suits its purpose. Its in a bedroom and looks fine. If it was on view i would probably paint it as the finish could be better.”

Helpful Report

Posted 3 years ago

Hi, Thank you so much for your review, we really appreciate you taking the time to do this. We're glad you like your new radiator cover! Thanks, JS

Posted 3 years ago

“Arrived very quickly all flat packed. Some of the wood on shelf top had broken off but to be honest when assembled you couldn’t notice it! Very easy to assemble you just need a screw driver. Looks great”

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Posted 3 years ago

Hi Alistair, Thank you for your kind review. We're sorry to hear that there was a issue with the top shelf! Would you be able to email an photo of the top shelf to marketing@expressco-direct.co.uk please? Many thanks, JS

Posted 3 years ago

“Item arrived much quicker than estimated delivery date, prompt response and communication when item I received had faults, very quick to rectify issue and send out replacement. Would use again. Thank you.”

Helpful Report

Posted 3 years ago

Hello, Thank you so much for your kind review, we apologise again for the faults on your original item but are glad we could rectify the issue for you. Many thanks, JS

Posted 3 years ago

“Arrived very quick. Exactly as described. A few little marks on it but with a touch up of white paint will be fine. Very easy to follow instructions to assemble.”

Helpful Report

Posted 3 years ago

Hi Adele, Thank you for your review, we do appreciate it and apologise for these marks. I've spoken with our Sales team who have refunded a partial amount as an apology for the marks on your item. Many thanks, JS

Posted 3 years ago

Jack Stonehouse is rated 3.8 based on 140 reviews