Norm Reviews

Name: Norm
Address: 31-32 Hans Place, London, London Borough of Hammersmith and Fulham
Rating: 4.87

4.9 Rating 10,133 Reviews

98 %

of reviewers recommend Norm

Company Reviews

Product Reviews

661

Questions

Visit Website

Phone:

0204 586 9291

Email:

hello@joinnorm.com

Location:

31-32 Hans Place,
London
London Borough of Hammersmith and Fulham
SW1X 0JY

Write Your review

Tell us how Norm made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dane H

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I left a review criticising Corona Test Centre's attempt to charge £129 for a Day 2 Return to UK Test. Corona Test Centre have responded to the review stating that the price is justified because it is a PCR, rather than antigen, test. To the best of my knowledge, persons fully vaccinated in the UK dont need to take a PCR test on their return to the UK, an atigen test will suffice. If this is indeed the case Corona Test Centre are charging fully vaccinated UK residents for an unnecessary process. Back to my original point - they attempt to mislead and screw people as much they can on the back of an epidemic. Low Life”

Helpful Report

Posted 4 years ago

Hi there, Day 2 tests are PCR tests, not antigens, and are required for Green, Amber and Red List countries even for fully vaccinated people. Please refer to https://www.gov.uk/guidance/red-amber-and-green-list-rules-for-entering-england - specifically "After you arrive in England you must take a COVID-19 test on or before day 2. This applies if you’re fully vaccinated under the UK vaccination programme" If you have recently returned to the UK and not taken a PCR Day 2 test we strongly advise you do so as a matter of urgency. Thanks.

Posted 4 years ago

“Great place for PCR tests. Quick results and kind staff!”

Helpful Report

(Victoria) - Posted 4 years ago

“Friendly receptionist (Teah) and professional nurse (Angela).”

Helpful Report

(Manchester) - Posted 4 years ago

“Quick and Easy Online Booking and Super Fast Results. Great Service!”

Helpful Report

(Victoria) - Posted 4 years ago

“The staff here are fantastic, no wait time, a very warm and friendly welcome on entering, the whole process was quick and professional. Staff clinically trained. Results back before the time given. Highly recommend.”

Helpful Report

(Manchester) - Posted 4 years ago

“This group was great. They were so well located. But more importantly the employees on site were welcoming and so kind. The test results came back so quickly. Thank you!”

Helpful Report

(Victoria) - Posted 4 years ago

“Corona Test Centre - an illustration of how people jump in the back of covid to screw people. I booked a Fit to Fly test with these prople - £39. I then received an email from Edward at Corona Test Centre offering me a voucher to use to buy the Day 2 test to take on my return, to the UK. How nice! How thoughtful! How much were they charging for the Day 2 Test? £129 - yes, ONE HUNDRED AND TWENTY NINE POUNDS. With the 20% "discount"NINETY NINE POUNDS. When I queried by phone the phenomenal £90 price difference between the two tesrs I was advised that there were slight "differences" between the test. Enough to justify charging £99 more? Or, with the "discount", £60 more? I dont think so. This is all about exploiting and screwing people for as much as they possibly can. Low life.”

Helpful Report

Posted 4 years ago

Hi David, Thanks for sharing your feedback with us. I'm sorry to hear of your experience, the difference between the tests you mentioned is that the £39 Fit to Fly test is an antigenic test that you take at home and required no laboratory to be involved. The Day 2 test, however, is a PCR test so therefore requires you to send your sample to our lab, the difference in price covers both the carriage of your sample to the lab and of course the lab processing itself (neither of which are needed for the antigenic test). We pride ourselves on the service we deliver and it's certainly not our intention to mislead people, we know travelling in the current climate can be stressful and we certainly don't wish to add to that. I will send you a quick email now to make this right and hope you will use us again in the future! Thanks.

Posted 4 years ago

“Great customer service, easy process and fast results!”

Helpful Report

(Victoria) - Posted 4 years ago

“I was bit concerned about staff care , but it’s beyond my expectation…”

Helpful Report

(Manchester) - Posted 4 years ago

“Very fast no problem friendly and helpful staff”

Helpful Report

(Manchester) - Posted 4 years ago

“It was a great experience from start to finish ... well maybe not the actual test which is always uncomfortable! But booking was easy & efficient, the person at the front desk was very friendly as was the technician who did the test, and we got our results in the time promised.”

Helpful Report

(Euston) - Posted 4 years ago

“Fast results and accessible location.”

Helpful Report

(Watford) - Posted 4 years ago

“great service - timely”

Helpful Report

(Victoria) - Posted 4 years ago

“Friendly and professional staff here. A comfortable and nice experience.”

Helpful Report

(Manchester) - Posted 4 years ago

“The test centre was extremely clean, easy to find, no queues, friendly service and results delivered hours before guaranteed time. Also test was less than half the price of same test on the Isle of Wight. Would highly recommend.”

Helpful Report

(Fulham) - Posted 4 years ago

“Ordered our kit on 2nd Sept, delivery now scheduled for 8th Sept. Not sure who is writing these great reviews, suspect they are not all genuine. Don't know how these guys are govt rated.”

Helpful Report

Posted 4 years ago

“They took us earlier then scheduled and results were received well before 24hr mark.”

Helpful Report

(Victoria) - Posted 4 years ago

“speedy and helpful”

Helpful Report

(Watford) - Posted 4 years ago

“The test was easy to book and the results were received quickly.”

Helpful Report

(Newcastle) - Posted 4 years ago

“Great service , results came back really quickly Brilliant”

Helpful Report

(Bristol) - Posted 4 years ago

Norm is rated 4.9 based on 10,133 reviews