JRS Industrial Supplies Reviews

Name: JRS Industrial Supplies
Address: Unit 1G, Langlands Commercial Park, East Kilbride, South Lanarkshire
Rating: 4.62

4.6 Rating 2,258 Reviews

90 %

of reviewers recommend JRS Industrial Supplies

4.6

Based on 2,258 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

JRS Industrial Supplies 5 star review on 8th December 2025

Joseph Calladine

JRS Industrial Supplies 5 star review on 22nd October 2025

Linda Wills

Anonymous

Anonymous // 01/01/2019

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“Good service”

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Posted 2 years ago

“First class operation it is obvious JRS are passionate about there business. Excellent service we will definitely be using them again in the future.”

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Posted 2 years ago

“JanannahHbNnanNn”

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Posted 2 years ago

“Perfect from start to finish. Needed a single order and JRS provided excellent service and superb quality product, fast delivery and great workmanship. I couldn’t be happier.”

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Posted 2 years ago

“Disappointed that you don’t sell a DOUBLE extra slim taper saw file”

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Posted 2 years ago

“Brilliant customer service”

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Posted 2 years ago

“Tych”

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Posted 2 years ago

“amazing”

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Posted 2 years ago

“All went well in ordering my shoes. Thank you I will give you another review when I receive them”

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Posted 2 years ago

“esasy”

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Posted 2 years ago

“I found the range of products good and the quality is top shelf, the on line ordering is just easy and delivery swift.”

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Posted 2 years ago

“Good”

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Posted 2 years ago

“Easy to use site”

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Posted 2 years ago

“Brilliant service”

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Posted 2 years ago

“The ordering process was easy enough. Received confirmation email and dispatch email with tracking number. This is where the service goes wrong. They used a company called APC. I didn't receive any notification that my parcel was going to be delivered on a said day hence no one in. This could have been avoided. Had to reschedule, you still don't get any notification that it's going to arrive but we waited in all morning until it did arrive at nearly midday. This part of the process needs to be improved otherwise I'm not sure I would use the company again.”

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Posted 2 years ago

Hi Gillian Thank you for taking the time to leave a review. I'm sorry that the carrier did not send you the tracking confirmation. We do not use APC ourselves, however some of our suppliers do where a direct delivery is required. You are correct that it should be the carrier who sends you tracking updates, so I will look into this to ensure they are enabled for future orders. I hope to see you back in the near future. Thanks Jim Raeburn Director

Posted 2 years ago

“Quick delivery”

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Posted 2 years ago

“Quick effortless very efficient service and delivery will shop again”

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Posted 2 years ago

“Easy to order. Very prompt delivery and excellent quality. Going to order more.”

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Posted 2 years ago

“Fast efficient service...kept informed throughout the order/delivery process.”

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Posted 2 years ago

“Excellent product and service”

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Posted 2 years ago

JRS Industrial Supplies is rated 4.6 based on 2,258 reviews