“Your service is always quick and efficient but items tend to be over-packaged, eg. excessive bubble wrap around a small box of Bravecto that is already protected inside another box. I also wonder whether the black plastic bags are environmentally friendly or not. Thanks!”
“Great online purchase store with good prices but the delivery charges make them a bit more expensive than other online pet supply stores. Most offer free delivery over a certain spend amount e.g $50”
“parcel 2 or 2 was not delivered and I was worried as my Mother had signed for it. No communication. Turns out it was ripped and was redelivered the next day. So all good but comms would of been nice. Only flaw. Everything else was perfect.”
“The wrong item was sent but problem was immediately resolved and replacement sent very quickly.The person I dealt with was very helpful and a true professional.It was a very easy mistake to make as the 2 items are in exactly same size and colour box except for one word.Thank you ??”
