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Jumbo Pets Reviews

4.9 Rating 1,246 Reviews
99 %
of reviewers recommend Jumbo Pets
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Anonymous
Anonymous  // 01/01/2019
Jumbo Pets is a great pet store. Prices are reasonable and shipping is almost always next day or the day after. I would have given 5 stars but a product I always buy has been out of stock for a long time. The product in question is Cara Crystal Litter which I gather is sourced from overseas.
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Posted 2 years ago
Would have got 5 stars if the delivery driver would bring products up to the front door and knock and not leave it all the way down my ramp
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Posted 5 years ago
Jumbo Pets Website was easy to navigate. But the most important thing for me was the specific Pet food Product (and sizing) was available.
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Posted 2 years ago
The only improvement could be free postage if you spend over a certain amount.
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Posted 4 years ago
Good communication and service, unfortunately my product was out of stock, my money was refunded without delay thanks
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Posted 4 years ago
Excellent service and price. Top brand products. Speedy delivery and the automatic setting is great. I love the little gifts they sometimes pop in my parcel for my fur baby. Highly recommend Jumbo Pets
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Posted 3 years ago
Good prices and prompt service
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Posted 2 years ago
The product arrived in a timely manner, no problems at all, if I give you 5 stars you have nothing left to achieve, have used you before and will continue to. Thank you
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Posted 3 years ago
Great service, fast delivery. Just a small problem with 1 leaking bag of litter, so litter was everywhere
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Posted 3 years ago
Mostly easy to order online Fairly quick delivery
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Posted 1 year ago
Great pricing. Very quick delivery, once under way. However, I was very disappointed at not being notified that my item was on back order. I received an "your order has been processed" email on the day of order, and then nothing for over a week. When I check my order status in my account, it said the item was on back order. I later received an email that my order had been shipped, and it arrived the next day. Overall, a good experience, but not great.
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Posted 4 years ago
This was hard to rate. Jumbo Pets were great and sent the goods quickly, but the courier company were terrible. They didn't deliver on the day they said they would and then just dumped the stuff unattended. So, I would give Jumbo Pets 5 stars but the courier 0.
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Posted 3 years ago
Really easy set-up and good quality, exactly like the picture
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Posted 3 years ago
Always well priced
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Posted 1 year ago
very good prices, good selection. Shipping is fast and reasonable.
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Posted 3 years ago
I remember a good experience when ordering my dog products with easy cart and delivery process, no problems and would order again
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Posted 2 years ago
Delivery got delayed but when I emailed JumboPets, they responded immediately and sorted out re-direction.
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Posted 4 years ago
Really good prices but quite long deliveries. It says 1-3 days and took twice that. Normally that would be fine but I ended up running out food. They were one of the only places who had what I was looking for though. I'd buy again. Just beware that it'll take longer than expected to be delivered
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Posted 4 years ago
Quality products at very competitive prices. User friendly website and ordering process. Third party communication about delivery process a bit odd but goods delivered on a Saturday so no complaints!
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Posted 1 year ago
Easy to use website with lots of variety. Time between ordering and shipping was delayed.
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Posted 2 years ago
Jumbo Pets is rated 4.9 based on 1,246 reviews