“Good prices. Need to use better courier company, present very casual, not caringin drop off points, i.e. left in weather, not at front door undercover.”
“Always despatch very fast and always gives a small gifts with the product we ordered with boh cats and dogs Always have a hand writen line saying thankyou for purchasing from the team member. Good service!”
“We have used Jumbo Pets for sometime now and they have been really good with their auto delivery, there have been several delays due to supply issues but they have always worked to get out the order ASAP. Very happy with their customer service and delivery of our orders too. Best of all our dogs are happy.”
“Jumbo pets were quick with my order being processed but unfortunately the delivery company fast way aka aramex took over a week to deliver. I should have just picked up from store.”
“Great selection of products, great prices, user-friendly website. My only negative comment is that they don't send out reminders of upcoming auto-deliveries, something most of the other pet supplies companies do. Other than that, highly recommend.”
“Delivered as promised and the true test of any business is follow up with any issues, which Jumbo Pets did perfectly, Thankyou for the quick response de and delivery of the dog food.”
“I originally gave this company a 1 star review for terrible service however since posting the review I have established that the service issue was not theirs but that of Australia Post. The company has been excellent at explaining the issues and offered to re-ship or refund my purchase. They have been great in their communication with me. Please give this small Aussie business a fair go. I will order through them again.”
