Kukoon Rugs Reviews

Name: Kukoon Rugs
Address: 23 Shepherds Way, Newry, Newry, Mourne and Down
Rating: 4.74

4.7 Rating 836 Reviews

93 %

of reviewers recommend Kukoon Rugs

4.7

Based on 836 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Kukoon Rugs 5 star review on 11th May 2025

512

Anonymous

Anonymous // 01/01/2019

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“good quality, excellent rug. good delivery”

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Posted 9 months ago

“Very happy with the style, quality, feel of the rug and the price! Delivery was easy and prompt. Will be ordering from kukoon again.”

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Posted 9 months ago

“Excellent delivery service and the quality of the rugs is very good.Used three times now and would recommend.”

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Posted 9 months ago

“The top part of the rug is lovely (shaggy), however, there is absolutely no cushioning in the part underneath.”

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Posted 9 months ago

Hi, We are sorry our rug did not meet your expectations, if you reach out to our team at support@kukoon.com they will be able to help you with this.

Posted 9 months ago

“Great quality products fast delivery and great prices”

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Posted 9 months ago

“I received my rug from Kukoon in June. have been away on holiday and then decorating so have only just laid my new rug. I am absolutely delighted with it. The service from Kukoon was excellent. Very good value. Would strongly recommend. I am sure I will buy from this company in the future.”

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Posted 9 months ago

“Thankyou for the rug I bought for teenage Great Grandaughter. Very pleased with it for her bedroom. Delivered very quickly. Second time ordering from you and the last ones still look good. Thankyou”

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Posted 9 months ago

“Good rug at a good price. And good customer service. Thank you.”

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Posted 9 months ago

“Excellent service and quality merchandise at a great price. Recommended”

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Posted 9 months ago

“Love the rug,everything as described,looks pretty,definitely will b back with an orders🙂,thanks”

Kukoon Rugs 5 star review on 9th August 2024

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Posted 9 months ago

“They are a great company to buy from. Excellent quality rug.”

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Posted 9 months ago

“Great quality runner . Hard wearing . Delighted with it”

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Posted 9 months ago

“Still haven’t received my rug”

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Posted 9 months ago

Hi Eimear, we are sorry to hear this. This would not be up to our standard delivery service from our 3rd party couriers, reach out to support@kukoon.com and they will assist you with this.

Posted 9 months ago

“As usual, product arrived promptly and it's exactly as described. Good quality and good value.”

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Posted 9 months ago

“Really pleased with everything. Quick delivery & the rug is really nice & of great quality.”

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Posted 9 months ago

“I cannot praise Kukoon Rugs highly enough. An amazing choice of beautiful excellent quality rugs - at unbelievable prices. I was most impressed with the bright organised shop layout, enabling us to properly view each colour group and style. Customer service is here exemplary- the staff member was very knowledgeable, professional and so helpful, despite numerous customers. I visited Kukoon Rugs after reading very positive reviews and would definitely recommend.”

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Posted 9 months ago

“Excellent quality product and super fast delivery. Delighted with yet another Kukoon rugs purchase.”

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Posted 9 months ago

“The rug is my second purchase and like the first one it's gorgeous, beautiful and the quality is amazing. However it's too big for my hall way totally my fault for not taking measurements correctly. I'm returning it and getting the right size.I recommend anything, anyway of kukoon rugs.”

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Posted 9 months ago

“Visited the Boucher Road store. The rug selection is the best I have seen in a long time. Big shout out to the staff who were wonderful - patient, knowledgeable and friendly. I purchased a rug for my living room and will definitely go back again. They stock both indoor and outdoor rugs and you will be spoilt for choice.”

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Posted 9 months ago

“I did not receive this is was sent to some other address not mine i did send an email but i got no reply”

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Posted 9 months ago

Kukoon Rugs is rated 4.7 based on 836 reviews