Attention: The reviews on this page may not be entirely accurate or legitimate. There are indications that this company is submitting fake reviews so please take this into account when reading these reviews.
“They are a fly by night operation. First bottle ordered came quickly. Had to contact them numerous times via phone and email trying to get Second bottle Stagg jr 22a as advertised came as Stagg with no batch label. This company is a scam. USE OTHER REPUTABLE DEALERS!!! BUYER BEWARE!”
“Amazing service, received my tracking number two days after purchase and yes mine was in transit and when I received it everything was there and this was an order for 1700, appreciate it and I personally will be back here.”
“They're trying to sell you products they don't even have in stock. After getting the run-around when they would not provide any shipping info, I called them out on it and they cancelled the order.
Not worth dealing with this site.”
“Placed order on December 19th, it is now January 6th and my order still has not shipped. Requested the order be canceled and was informed I would be charged 15% of purchase to cancel. I'm not sure this is even a real business. Seems like a scam.”
“No product.Paid on 11-3-2023 for 2 bottles of bourbon.Not received.Customer service is non-existent.Fraudulent.Best to run ,not walk,away from this outfit.Hopefully the fraudulent report I filled out on BOA will result in convictions for this company.”
“I placed an order for 4 bottles of rare bourbon back in October. The first bottle was sent the first part of November, then 2 weeks later the second bottle arrived. It is now December 17 and the other 2 bottles have never arrived. The order was over $5,000 and their customer service simply states they are shipping. These people are complet crooks.”
“DONT BUY FROM THESE GUYS. I’ve spent thousands of dollars on three orders. Received half of my orders. Received cheap items I didn’t order under the correct order number. Multiple reviews saying same thing. Customer Service is just lies and keeps delaying past the date of canceling payment. TOTAL SCAM.”
“SATISFIED TO ALSAY THE LEAST, this is the first website where I order Bourbon and it came in perfect condition and fast, I’m glad with the shipping times and will be back”
“I had a great experience, packaging was great, order was sent out two days upon placing it and their email response time was fast. I appreciate it and will be back soon.”
“Very satisfied with how my two orders came, both came on time and they stayed to their word on expedited processing and I will be back here again shortly! Thank you Liquor Stars”
“Have over $800 in lquor ordered for Thanksgiving. Nothing showed on my account for days. Order was "unfulfilled". Tried to call number they give but always goes to voicemail. Left message first time, never got a call back. When through chat, asked last week when order would be filled, after hours there was a minimal response of "Your order will be filled tomorrow." When tomorrow came, still no change, chatted again, told "You order will be filled today". Low and behold, Thanksgiving came and went, still no change in my account that order will be fulfilled. When I looked at the refund policy, says all orders are final and you pay if they have to reshelve items. Have never had such a horrible experience ordering liquor online. Ordered from here because there was a good price on an expensive item. From now on I'll pay extra to get it from a company I know and can trust. Now in a night mare trying to get the items I actually paid for, and still no one answering. Stay away from this company.”
“STAY AWAY! These guys are a total sham. I placed an order and 10 days later nothing has shipped. This despite the fact that their horrible customer service reps have told me for 6 days straight that the package has shipped. They have finally run out of excuses(ie blaming UPS) and have no gone completely silent.”
“Very satisfied with how my bottles came very protected. All were wrapped in wrap to prevent heat from coming in and foil was in great condition with no scuffs. Customer service wise, phone calls did take some time although there live chat was very quick!”
