Thank you so much for your lovely review, Joan!
We're so glad you enjoyed the pictures. Your kind words mean a lot to us.
Warm regards,
The Lucy Pittaway Team
“I have purchased 2 prints so far( gifts for others) and plan to purchase a print for myself sometime soon.Love the style of the art work ,which was beautifully framed and packed .”
Thank you so much for your lovely review, Sheila!
We're thrilled that you appreciate the style of our artwork and found it beautifully framed and packed.
We really appreciate your support.
Warm wishes,
The Lucy Pittaway Team
Hi Elliott,
Thank you for taking the time to share your experience, even though it’s disappointing to hear. We sincerely apologise for the delay in receiving your order. Three weeks is certainly longer than we aim for, and we understand how frustrating this must be for you.
Unfortunately I can see the 'awaiting stock' notification was not activated on your order. This was an error on our system which we sincerely apologise for.
We appreciate your feedback and this issue has been raised with our team. If you require any further assistance please do not hesitate to contact our customer service team.
Warm regards,
The Lucy Pittaway Team
Thank you so much for your wonderful review, Robin!
We're thrilled to hear that you experienced first-class service and speedy delivery. Your support means everything to us.
Warm regards,
the Lucy Pittaway Team
Thank you so much for your wonderful review, Lesley!
We're delighted to hear that you love your pictures and were pleased with our service and quality. Your support truly means a lot to us.
Warm regards,
The Lucy Pittaway Team
Thank you so much for your lovely review, Sally!
We're delighted to hear that you enjoy our prints and find them beautifully framed. Your feedback really means the world to us.
Warm wishes,
The Lucy Pittaway Team
Thank you so much for your lovely review, Karen!
We're thrilled to hear that the wedding gift was well received by your niece and her new husband. Your kind words are really appreciated.
Warm regards,
The Lucy Pittaway Team
Thank you so much for your fantastic review, Ann!
We're absolutely thrilled to hear that you’re pleased with your pictures. Your satisfaction is our top priority, and we truly appreciate your support.
Warm wishes,
The Lucy Pittaway Team
Thank you so much for your fantastic review, Shirley!
We're thrilled to hear that you love all five of your framed pictures and that they look excellent. Your satisfaction is our top priority, and we appreciate your support.
Warm regards,
The Lucy Pittaway Team
Thank you so much for your lovely review, Michelle!
We're thrilled to hear that you loved the packaging and find the cups amazing. Your choice for a Secret Santa gift is such a thoughtful idea. We really appreciate your support.
Warm wishes,
the Lucy Pittaway Team
Thank you so much for your fantastic review, Samantha!
We’re so pleased to hear that you find our products to be of good quality and great value. Your support means the world to us, and we strive to maintain that high standard.
Warm regards,
The Lucy Pittaway Team
Thank you so much for your wonderful review, Stephen!
We’re delighted to hear that you found our cards and mugs to be ideal presents and that you enjoyed your visit to our gallery.
We really appreciate your support.
Warm wishes,
The Lucy Pittaway Team
Thank you so much for your amazing review, Chris!
We're thrilled that you found something you love with us. It’s fantastic to hear that you received excellent service from start to finish. Your support really drives us to keep bringing joy through our art.
All the best,
The Lucy Pittaway Team
Thank you so much for your excellent review, Ian!
We're delighted to hear that you experienced our promised timescale and received the service you were looking for. Your feedback is incredibly appreciated and motivates us to keep delivering the best for our customers.
Best wishes,
The Lucy Pittaway Team
Thank you so much for your fantastic review, Paul!
We're thrilled to hear that you have over a dozen of Lucy's prints in your home and that your first online order met your expectations. It’s wonderful to know that our service left you as happy as our artwork does. Your support really means the world to us.
Warm wishes,
The Lucy Pittaway Team
Thank you so much for your wonderful review, Judith!
We're thrilled to hear that you appreciate Lucy's beautiful artwork and Catherine's thoughtful wrapping. Our team is dedicated to creating pieces that bring joy, and your kind words mean the world to us.
Warm wishes,
The Lucy Pittaway Team
Thank you for your lovely review!
We’re thrilled to hear that you found the picture beautiful and that it’s for such a special occasion. We hope it brings joy and wonderful memories to her celebration. Your support means so much to us.
Warm regards,
The Lucy Pittaway Team
“Lovely picture. Well packaged & arrived on time. The option of framing with non reflective glass would have been good. Due to the position in the room I am going to have to do this as much of the time the picture cannot be seen properly.”
Thank you for your thoughtful review, Gill.
We’re delighted that you love the picture and that it arrived promptly and well packaged. We appreciate your comment regarding the option of non-reflective glass for framing. We do offer a wide range of framing services including non reflective glass which is an option we offer from our Galleries. It’s always our goal to enhance our customers' experience, and we will take on board your feedback to improve our services.
If we can be of any further assistance please do not hesitate to contact our customer service team.
Warm regards,
The Lucy Pittaway Team
“I have no gripe with the 2 lovely cushions I bought& they came promptly.
My big problem is all the plastic packaging. None is the plastic that in the UK there’s a possibility to recycle. No labels at all. Plastic type bags made of corn starch, that are completely recyclable is a possibility. Or large, thick, brown paper bags( as Seasalt& Fatface use).Why not use either of these?
As a painter of animals& the beautiful UK countryside,I did think your packaging would be environmentally friendly.
I will try to reuse the bags the cushions are in, but the nasty black bag they were in, will just stay for years in a landfill somewhere. Disappointed& although I’m just 1 customer& you probably won’t care, I hope this makes you think. I won’t buy from you again, till this changes & you are wonderfully talented& it’s such a shame.”
Thank you for your review, Kathryn.
We truly appreciate your feedback regarding our packaging. We are committed to being more environmentally conscious and your thoughts on alternative packaging options are invaluable to us. We’re sorry to hear that our current materials did not meet your expectations, and your concern about plastic waste is something we take seriously as we continue to improve.
It’s great to hear that you love your cushions, but we understand that packaging plays a crucial role in the overall experience. We will certainly take your suggestions into account as we evaluate our practices moving forward.
Thank you for sharing your thoughts, and we're sorry to hear that you won't be ordering from us again until changes are made. We hope to win you back in the future with improvements.
Warm regards,
The Lucy Pittaway Team
Thank you for your fantastic review, John!
We're so pleased to hear that you love our quality and unique products. We take great pride in what we create, and it's wonderful to know it resonates with you. Your support truly means a lot to us.
Warm regards,
The Lucy Pittaway Team
