“Quality item received in good condition and on time . Thank you. Each time I attempt to purchase from you using the PayPal option there is always a problem which results in having to pay by bankcard via the full checkout process.”
Thank you for your review, Derek.
We appreciate your feedback regarding the PayPal issue you’re experiencing. We're sorry that this has caused frustration, and we understand how important a smooth checkout process is. Our team is continually working to improve our payment options, and your comments will help us in that effort. If this does happen in any future purchases please do not hesitate to contact us so we can investigate your issue.
It’s great to hear that your item arrived on time and in good condition. We look forward to providing you with a seamless experience in the future.
Warm regards,
The Lucy Pittaway Team
“I have just purchased three framed prints from Lucy Pittaway. The prints were lovely, they were beautifully framed, packed with great care and delivered to my door. The third print was free. What a good deal.”
Thank you for your fantastic review, Glynn!
We're delighted to hear that you enjoyed your prints and that they were beautifully framed and carefully packed for delivery. It’s wonderful to know that our 3 for 2 offer made your experience even better. Your satisfaction is our top priority, and your kind words truly mean a lot to us.
We hope to see you again soon for more beautiful art.
Best wishes,
The Lucy Pittaway Team
“Just today received the print ordered for a birthday present. The packaging was excellent and parcel arrived in good condition. The birthday girl
Loved her print of Sycamore Gap - a reminder of lovely walks in Northumberland.”
Thank you for your wonderful review, Violet!
We're so glad to hear that the print arrived in excellent condition and that the birthday girl loved the Sycamore Gap print! It's truly special to capture such beautiful memories of Northumberland. Your thoughtful feedback motivates us to keep up the good work.
Warm wishes,
The Lucy Pittaway Team
Thank you for your wonderful review, Andrew!
We're thrilled to hear that you love all three of your paintings. It's always a joy to know our art has found a special place in your home. We appreciate your support and hope that your new pieces bring you inspiration and happiness for many years to come.
Warm regards,
The Lucy Pittaway Team
Thank you for your wonderful review!
We're thrilled to hear that you love our sheep images. They hold a special place in our heart, and it's always a joy to share that passion with our customers. Your feedback means so much to us, and we look forward to bringing you more delightful artwork in the future.
Warm wishes,
The Lucy Pittaway Team
“I ordered 3 prints. Fedx delivered 3 packages, 2 of which were smashed! The delivery was in a 3 1/2 ton truck - all the orders inside were piled on top of each other! The packages could not have been packed better by Lucy’s team. Fedx you are a disgrace!. No complaints about Lucy’s lot - arranging a return for the 2 packages with replacements arranged. Love my one perfect print - superbly framed and packaged. Would have given 5 ⭐️s apart from Fedx. 🤞 for the next delivery!”
Thank you for your review, Tony.
We're really sorry to hear about the delivery issues you faced with FedEx, and we understand your frustration. We have raised this issue with the company.
Your feedback is invaluable and helps us advocate for better service in the future. It’s great to know that our team’s packaging met your expectations despite the mishap.
We're delighted that you love your print and that we could arrange a return and replacement promptly. We really appreciate your understanding and patience, and we hope for a smoother experience with any future purchases.
Warm regards,
The Lucy Pittaway Team
Thank you so much for your lovely review, Penny.
We’re absolutely delighted to hear that you love our designs. It's always wonderful to know that our creations resonate with our customers. Your support means the world to us, and we can’t wait to bring you more delightful pieces in the future.
Warm wishes,
The Lucy Pittaway Team
Thank you for your lovely review, Ann.
We're so pleased to hear that the voucher made for a thoughtful gift for your daughter-in-law. It's always wonderful to share our brand with those who appreciate it, and we're grateful for your support. If there's anything else we can help with in the future, just let us know.
Warm wishes,
The Lucy Pittaway Team
Thank you so much for your wonderful review, Mark.
We’re thrilled to hear that you love the prints and the framework! It's great to know that our attention to detail in packaging made a positive impression on you. We truly believe that every aspect of your order matters, and your feedback encourages us to continue delivering excellence.
We really appreciate your support.
Warm regards,
The Lucy Pittaway Team
Thank you for your fantastic review, Ann.
We’re thrilled to hear that you experienced fast delivery and are happy with the quality of our products. Providing our customers with timely service and excellent items is our top priority. Your kind words inspire us to keep striving for excellence.
Warm regards,
The Lucy Pittaway Team
Thank you for your fantastic review, Claire.
We’re delighted to hear that you’ve chosen our calendars as Christmas gifts and a treat for yourself. It's wonderful to know that you appreciate the beautiful pictures and the quality of our calendars. We aim to bring joy each month, and your kind words truly motivate us.
Thank you for your continued support
Warm regards,
The Lucy Pittaway Team
Thank you for your wonderful review, Stephen.
We’re so pleased to know that you’ve been happy with your purchases over the years. Your continued support means the world to us, and we look forward to bringing you more delightful items in the future. If there’s anything we can assist you with, please don’t hesitate to reach out.
Warm regards,
The Lucy Pittaway Team
Thank you for your lovely review, Charis.
We're thrilled to hear that you think the picture looks amazing. Your satisfaction is our top priority, and it’s wonderful to know that you’re happy with your purchase. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Warm regards,
The Lucy Pittaway Team
“I purchased on the 3 for 2 offer and am very pleased with all 3 prints. It was easy to order as I found the website easy to negotiate. Delivery was quick and the prints were well packaged so no damage to them. Will definitely be adding to my collection in the future.”
Thank you for your fantastic review, Evelyn.
We’re delighted to hear that you're pleased with your prints and that you found our website easy to navigate. Quick delivery and well-packaged items are always our goal, so it’s wonderful to know we achieved that for you. We look forward to helping you expand your collection in the future.
Warmest regards,
The Lucy Pittaway Team
“Purchased one of the Rail200 series mounted prints of Locomotion crossing Skerne Bridge. Lovely piece of artwork, beautifully mounted, quick delivery, great communication all the way. Can’t wait to get this framed and hung.”
Thank you for your wonderful review, Gareth.
We're delighted that you're pleased with your Railway 200 print and the service we've provided. We’re proud to offer a wide choice of framing options from our expert team to complement your chosen artwork and interior style. If we can be of any assistance please do not hesitate to contact us.
Thank you for your continued support.
Warm wishes,
The Lucy Pittaway Team
Thank you for your lovely review, Sue.
We’re thrilled that you’re enjoying our pictures and growing your collection. It’s great to hear that you also had a positive experience with our service. Your support means a lot to us, and we can't wait to welcome you back for your next piece.
Warm wishes,
The Lucy Pittaway Team
“I sm delighted with my order, my husband is a mad newcastle fan, and always when seeing this picture when passing shop, ge always stops and looks at it.”
Thank you for your fantastic review, Lynne.
We're so glad to hear that your husband loves the artwork and that it catches his eye every time you pass by. It's wonderful to know our piece has made such an impression. We truly appreciate your support and hope it continues to bring a smile to his face.
Warm regards,
The Lucy Pittaway Team
Thank you for your wonderful review, Joanne.
We’re delighted to hear that your daughter is enjoying our artwork in her new home. It really means a lot to us that you chose one of our pieces as a gift. We hope it brings her as much joy as it brings us to create them.
Warm wishes,
the Lucy Pittaway Team
Thank you for your lovely review, Pat.
We're thrilled to hear that you love your prints and that they look stunning in your lounge. It's wonderful to know that the quality has met your expectations as well. Your feedback truly means a lot to us.
Warm regards,
The Lucy Pittaway Team
Thank you for your review, Ann.
We're glad to hear that our customer service team was quick to rectify the issue with your order. Your satisfaction is important to us, and we appreciate your understanding throughout the process. If there's anything else we can assist you with in the future, please don’t hesitate to reach out.
Thank you for your support.
Warm regards,
The Lucy Pittaway Team
