Lushprotein Reviews

Name: Lushprotein
Rating: 3.93

3.9 Rating 82 Reviews

70 %

of reviewers recommend Lushprotein

3.9

Based on 82 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat

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Lushprotein 5 star review on 6th August 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven't get my protein yet”

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Posted 3 months ago

“At the time of receiving this survey- I still haven’t received my order - Its been 14 Days. No communication despite me asking repeatedly.”

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Posted 5 months ago

“My impression is that this business is no longer interested to continue the business. Since customer support has been bad. Sent multiple messages previously asking about stock for a certain flavour and never got any reply.”

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Posted 5 months ago

“I signed up for a subscription every 8 weeks.. First delivery received on 15/11/23. My bags of protein were covered in sticky powder. Had to wipe down every bag. That's when I discovered there is a leak in the 1kg whey. Immediately emailed Lush protein. Received 2 parcels on 21/11/23. The first parcel contained a replacement whey protein which was also leaking. The second one contained another set of subscription. I was really shocked when I found out my credit card was charged the second time just few days apart when my subscription is every 8weeks. Again I emailed Lush protein. It's been 3 days and I still have not got any reply. Really disappointed.”

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Posted 5 months ago

“I fount out that the reply from your customer service is very slow. Sometimes they will go missing also.”

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Posted 10 months ago

“Unresponsive customer service. Product tastes awful.”

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Posted 1 year ago

“Order in last week of Nov 2022, LPSG-20499 but till today 5th Dec, nothing came. Check ninja website and my shipment in in recovery phase. Impressive experience, I must say. Not a single soul inform me what is going on with my parcel......”

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Posted 1 year ago

“Terrible customer service / responses but products are still very very good.”

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Posted 1 year ago

“good product but not the belgium chocolate lean meal. taste wierd & smells wierd.”

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Posted 1 year ago

“Ordered 5 packets and 1 was defective and allowing the protein powder inside to escape. Still fighting with customer service to reach an acceptable settlement. They should be offering to replace the defective one but they are not. Making me jump through all sorts of hoops and slow response time.”

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Posted 1 year ago

Lushprotein is rated 3.9 based on 82 reviews